East Sussex · London and the South East
Butcher's Cross Roof Leak Investigation
Wondering about the leaking roof at a property in Butcher's Cross? You can book a roof leak investigation in Butcher's Cross and across East Sussex.
- Leaks at a dormer or roof window
- Damp ceilings under a flat roof
- Wet patches on loft insulation
What a survey costs
The price reflects the time and kit the roof needs. That comes down to:
- Whether you choose the Basic, Standard or Premium Survey
- The number of roofs, including extensions and garages
- Features like valleys, chimneys, dormers and parapets
- The type of building, from a house to a block or an office
To find out what your survey will cost, call 07833 053749 or use the contact form and tell us about the roof. We will confirm the figure before booking.
Helping us price your survey
Here’s what helps us most when you contact us:
- The style of property, from a terrace to a block
- The reason for the survey, such as buying, a leak or storm damage
- When you need the report by
- Access details, such as a loft hatch or a shared roof
Booking is simple: just phone 07833 053749 or send us an email and give us a few details about the property and we will explain which survey suits. The price is agreed up front.
Roof leak investigations for homes and businesses in Butcher's Cross
Moisture readings and thermal imaging are used where they’re useful. Moisture readings show which materials are wet. Thermal imaging shows temperature differences that can point to wet areas, not water itself, so its findings are checked with moisture readings. Moisture detection is included in the Standard Survey, and thermal imaging in Premium. The best thermal results come after a sunny day, with a dry roof and little wind. We’re often asked to look into condensation that looks like a leak and staining where a gutter or parapet meets the wall, on valleys and parapet gutters, lead flashings and rooflights and dormers.
Many homes in small places like Butcher's Cross face open ground, so storms hit ridges, verges and chimneys hard. Once water gets into older walls, it takes a long time to dry, so it pays to find the cause quickly. A written record also helps if you need to explain it to anyone else.
You receive the findings by email, easy to pass on to a roofer, an agent or an insurer. Basic reports come within 48 hours, Standard within 24–48 hours and Premium on the day.
- Place
- Butcher's Cross (TN20)
- Wider area
- East Sussex
- Cost
- From £150 inc. VAT
- Your report
- Written, with photos, emailed to you
- When we survey
- Weekdays and weekends
- Cover
- Professional indemnity and public liability
- Telephone
- 07833 053749
- Updated
- 27 October 2026
Roof by roof
Slate and tile slopes
A gap in the coverings exposes the underlay. Ageing felt eventually lets water through.
Parapet and box gutters
Linings, joints and outlets are inspected wherever it is safe.
DIY checks: what’s safe
After heavy rain, check ceilings and the tops of walls for new stains. Photograph them and note the date, which helps when we check the roof.
After strong wind, take a look from the pavement or garden: pieces of tile or slate on the ground, a gap in the ridge or a lifted flashing are all worth noting. Leave anything above ground level to a survey.
Butcher's Cross roofs and the weather
An older home may be listed, or stand in a conservation area. To find out, check Historic England’s list and ask the council about conservation areas. In either case, a change of roofing material may need consent. In Sussex, older roofs are frequently handmade clay tile, frequently with tile-hanging on the walls below. Horsham stone slab roofs survive on some old Sussex buildings, alongside oast houses and timber-framed Wealden hall houses. The covering and its details give the first clues when tracing where water is coming from.
If you look after a building such as Skippers Hill Manor School, tracing a leak on a big roof starts with where the water appears and works back. If you let a flat or house near Crowborough station, tracing a leak quickly matters when a tenant is living with it. If you own one of the older houses in the streets near Church of the Good Shepherd, old mortar, worn lead and slipped slates are the usual suspects when water gets in.
Butcher's Cross is about 4 miles south-east of Crowborough, in East Sussex. Wherever you are in Butcher's Cross, we can carry out roof leak investigations at your property. Our East Sussex coverage includes Butcher's Cross and the places around it. Our Crawley page covers surveys nearby.
All of TN20 is within our area for roof leak investigations, from the main roads to the quietest streets. We also cover the places around Butcher's Cross: Skippers Hill (1 mile south-west), Five Ashes (1 mile south), Woolbridge (1 mile north-east), Wellbrook (1 mile east) and Mayfield (2 miles north-east). We also work in nearby towns such as Bexhill-on-Sea (15 miles south-east), Lewes (13 miles south-west), Hailsham (10 miles south), Crowborough (4 miles north-west), Uckfield (6 miles south-west) and Polegate (13 miles south).
Around Butcher's Cross
We work in homes and buildings around Five Ashes CofE Primary School and The Five Ashes Inn, among other places. For rail, the closest station is Crowborough station, about 3 miles north-west of the centre. Nearby you will also find Tickerage Castle (4.1 miles south-west) and Crowborough War Memorial Hospital (4.1 miles north-west). Not far away are Selwyns Wood.
The survey, step by step
Time on site depends on the size and shape of the roof, but as a rough guide the survey takes about one to two hours, more where the leak is intermittent or the roof is large. You are welcome to ask questions while we’re there. Somewhere as small as Butcher's Cross, access is frequently the only tricky part. Let us know about outbuildings, past repairs and any leaks you’ve noticed. Weekday and weekend visits are available.
- You tell us where the water shows and when it appears.
- Inside, we check the damp area and the loft space above it.
- Likely entry points outside are checked, from flashings and valleys to gutters and outlets.
- Moisture readings and thermal imaging are used where they help.
- You receive a written report with photos showing the likely source and what needs attention.
Before the survey
- Tell us where we can park nearby
- For flats, check roof access has been agreed
- Unlock side gates and any roof access doors
Booking a survey
Surveys can be booked for weekdays, Saturdays or Sundays. To arrange a day that suits you, phone 07833 053749 or drop us an email with the address and the days you’d prefer.
Advice
For landlords and managing agents
If you own several properties, surveys can be booked for more than one address. To arrange surveys for several addresses, call 07833 053749 or email us.
Surveys can also be booked by buyers’ agents acting for a client. The report is emailed, so it can go straight to your client, photos included.
Butcher's Cross questions
Is Butcher's Cross in the area you cover?
Yes, Butcher's Cross is one of the places we work. Every survey there gets the same written report with photos, and visits run on weekdays and weekends.
Will you come out to Butcher's Cross?
Yes. Butcher's Cross is within the area we cover, which takes in towns, villages and rural addresses. We work right across London and the South East. Let us know about access, parking and anything unusual about getting there when booking.
What happens next?
You’ll get the report by email, with photographs and clear recommendations. The Standard Survey includes a follow-up consultation, and the Premium Survey an in-person consultation, so you can talk the findings through.
Is this an asbestos survey?
No. We can flag materials that might contain asbestos, but confirming it is a job for a specialist asbestos surveyor. Buildings built or refurbished before 2000 may contain it.
Are you insured?
Every survey is covered by professional indemnity and public liability insurance, and we can provide details if a managing agent needs them.
How long does a roof leak investigation take?
The visit normally takes roughly 1–2 hours, more where the leak is intermittent or the roof is large. We’ll confirm what to expect when we arrange the visit.
Will you check the loft?
If the survey needs it and the loft space can be reached safely, yes. A clear path to the hatch helps.
Leave it or get it looked at?
A leak that returns after a repair normally means the real source wasn’t found. A careful investigation looks at every likely route, not just the obvious one. It gives the next repair a far better chance. Older cottages and farmhouses around Butcher's Cross can have roof timbers that have been there a very long time, where water from a failed roof can cause rot if it is left.
The Premium Survey includes thermal imaging and drone inspection where it applies, from £400 with VAT included. We will tell you which package suits the questions you have.
Why us?
- Plain-English reports with photos
- Drone flown under a CAA Flyer ID and Operator ID
- An independent look at the roof
- Drone and thermal imaging surveys available
Take a look at what a roof survey costs and our case studies.