Thurrock · London and the South East
Storm damage roof report in Grays, Thurrock
An independent record of roof damage after a storm around Grays, with a written report you can act on. Weekday and weekend visits available.
- Slates and tiles blown off the roof
- Damaged flat roof membrane
- Lifted or missing ridge and hip tiles
Storm damage roof report in Grays: what you get
What counts as a storm depends on your policy, though many use gusts of about 55 mph. Your policy document sets out its own definition. We do not decide whether a storm met that test. Our part is recording the damage to your roof and its likely cause. Each area of damage is photographed, and the report is yours to pass on. The claim decision rests with your insurer. If you’re worried about loose or broken chimney pots and cowls and torn or lifted flat roof coverings, a survey will tell you what’s going on, on slate and tile slopes, flashings and flat roofs alike.
In a town like Grays, older houses and newer estates leak in different ways. Older roofs suffer slipped slates, worn mortar and tired lead, while later houses can leak at valleys, verges and flat-roofed additions. Knowing the cause tells you what to do next. It also helps show whether the problem is long-standing wear or recent damage.
Every survey ends with a written report, with photographs, sent by email. It sets out the condition of the roof, any defects and our written recommendations.
- Location
- Grays (RM17, RM16, RM20, RM18)
- Wider area
- Thurrock
- Cost
- From £150 inc. VAT
- Reports
- Written, with photos, emailed to you
- Appointments
- Weekdays, Saturdays and Sundays
- Insurance
- PI and public liability insurance
- Telephone
- 07833 053749
- Last updated
- 27 October 2026

Your questions about storm damage roof reports in Grays
Do you cover Grays?
Yes, Grays is within the area we cover. Our area covers London and South East England. You can call 07833 053749 or email us with the address and a few details, and we’ll talk through which survey suits.
Is the coastal weather around Grays hard on roofs?
Often, yes. Grays is within about 4 miles of the sea, and coastal roofs tend to see faster wear on metal parts and more wind lifting loose pieces.
Are you loss adjusters?
No. We write an independent report, and you decide how to use it. Your insurer may appoint its own loss adjuster.
How do I book a survey in Grays?
Just ring 07833 053749 or send us an email. We’ll ask a few questions, confirm the price and agree a date, weekday or weekend.
How are storm damage reports priced?
Prices start from £150, including VAT. Larger or more complex roofs are quoted for their size. Repair costs aren’t included, so ask a roofer to quote.
Does your report mean my claim will be accepted?
That is not something we can promise. The decision rests with your insurer and its policy. Our report gives you an independent record of the damage and its likely cause.
Is it the same as a RICS Level 2 or Level 3 survey?
No. We check the roof, not the whole building, and it is not a RICS Level 2 or Level 3 survey. It can sit alongside a RICS survey if you want both.
What affects the cost of storm damage roof reports
A few things affect what a survey costs:
- How tall the building is and how easy the roof is to see
- The type of building, from a house to a block or an office
- How complicated the roof is, with its valleys, chimneys and parapets
- The number of roofs, including extensions and garages
The cost of a survey depends on the roof: its size, its height, how many sections it has and how it can be reached and seen safely. Our price is from £150, including VAT.
What we need to know
To price your survey accurately, we will ask about:
- What kind of property and roof it is
- Anything about access we should know
- The property’s address and postcode
- Any marks or damp showing indoors
To book a survey, ring 07833 053749 or send us an email with the address and what you’d like to know about the roof. You’ll know the price before anything is booked.
Should I look at the roof myself first?
Watch the gutters in a downpour, from a window or the ground. Overflowing water can point to a blockage or a sagging run.
After heavy rain, check ceilings and the tops of walls for new stains. Photograph them and note the date, as it helps a surveyor trace the cause.
Grays roofs and the weather
Grays lies within about 4 miles of the sea, so storms can arrive with strong gusts off the water. What counts as a storm is set by each policy, often gusts of around 55 mph, and the insurer makes the decision. Before planning roof work on an older home, find out whether it’s listed or in a conservation area. Changes that affect a listed building’s special interest need listed building consent, and councils can also use Article 4 directions to control changes in conservation areas.
Take an older house close to St John the Evangelist: water on an older roof tends to find its way in at the lead, the valleys or the chimney. For landlords with property near Grays station, a tenant living with a leak needs the cause found, not just the stain painted over.
Grays is about 5 miles north-east of Dartford, in Thurrock. From houses to flats and shops in Grays, we can survey the roof. Across Thurrock, we cover Grays and the places around it. You can also see our page for Maidstone.
All of RM17, RM16, RM20 and RM18 is covered for storm damage roof reports. If you need a storm damage roof report at a property on London Road, College Avenue and Cresthill Avenue or a nearby road, we can survey it. Grays sits on or near the A126 and B149, so getting to you is simple. Close by, we survey roofs in Little Thurrock (1 mile north-east), Chafford Hundred (1 mile north-west), Orsett Heath (1 mile north-east), North Stifford (2 miles north-west) and Chadwell St Mary (2 miles east). Within a short drive, we also cover Stanford-le-Hope (5 miles north-east), South Ockendon (3 miles north-west), Balstonia (5 miles north-east), Corringham (6 miles north-east), Aveley (4 miles west) and Purfleet-on-Thames (4 miles west).
Local landmarks in Grays
Typical jobs here are in homes near Thurrock and Basildon College, Grays Convent High School and The Traitors Gate pub. For rail, the closest station is Grays station, about 0.6 miles south-west. Well-known places in the area include Stone Castle (3.6 miles south-west) and Thurrock Community Hospital (0.9 miles north). For a walk, there’s Chafford Gorges Nature Park and Sawyers Lake.
What happens if roof problems are left?
A clear, independent record helps you explain the damage to your insurer. It sets out what we found and the likely cause, alongside any photos you took yourself. Once water reaches the loft insulation in a home in Grays, it loses much of its value and is slow to dry. That is an extra cost on top of the roof work itself.
One thing that affects the price is the package: from £150 for Basic, £250 for Standard and £400 for Premium, including VAT. Size, height and access can affect the price too.
Why us?
- Over 5,000 surveys carried out
- 98% of clients satisfied
- Thermal imaging and drones used where they help
- Two decades and more of roof surveys
Read what a roof survey costs and two real surveys.
Surveys for landlords and agents in Grays
For blocks of flats, a roof survey helps managing agents and residents’ management companies plan ahead. Recommendations are set out in order of urgency where relevant, which helps with budgets and planning.
Any of our surveys can be booked by landlords, agents and building managers in Grays. To discuss a property or a block, call 07833 053749 or use the contact form.
What happens on the day
A survey visit follows a simple order: we listen to what’s been worrying you, look at the roof from every safe viewpoint, take photos as we go and make notes for the report. Most visits take about one to two hours for most homes, depending on how much of the roof was hit. A survey in Grays needs access inside and out, including the loft hatch and any rooms with damp. If there is a side gate or a rear garden, let us know how to reach it. Weekday and weekend visits are available.
- First we go through when the storm hit and what you’ve noticed.
- The roof is inspected from safe positions.
- Each area of damage is photographed and described.
- We note the likely cause and any signs of older wear.
- We send you the report by email for your insurer.
Before we arrive
- Have keys ready for side gates, garages or roof access doors
- Dig out any old roof reports or invoices
- Check pets are kept safely away
How to book
If you have photos of the roof, send them over. Pictures from the ground or a window are fine, and please do not climb up for a closer look. To get started, phone 07833 053749 or send us an email.
Read more
Also near Grays
Also in Grays
Signs you need a storm damage roof report in Grays
A storm frequently finds a roof’s existing weak spots. Corroded nails on slate roofs, worn mortar on ridges and old flashings can all give way. Our report notes both the storm damage and any older wear.
We’re frequently asked to look at:
- Damaged pots on the stack
- Loose or torn flashings
- Damage from fallen branches or debris
- Slipped or missing slates or tiles
For businesses in and around places such as Lakeside Shopping Centre, water through a ceiling can damage stock and close a sales floor, so the source needs finding fast.
Before you book any roof surveyor
- Will the report include photos?
- Will they check the loft as well as the outside?
- Which limits apply to the survey
- What insurance they carry