Hampshire · London and the South East
Storm damage roof report in Mount Pleasant, Hampshire
An independent record of roof damage after a storm in Mount Pleasant. More than 5,000 surveys completed across London and South East England.
- Damaged flat roof membrane
- Lifted or missing ridge and hip tiles
- Broken or displaced guttering
FAQs for Mount Pleasant
Will you come out to Mount Pleasant?
Yes. Mount Pleasant is within the area we cover, which takes in towns, villages and rural addresses. We work right across London and the South East. Let us know about access, parking and anything unusual about getting there as you book.
Do roofs near the sea, like those around Mount Pleasant, take more of a battering?
Often, yes. Within about 3 miles of the sea, as Mount Pleasant is, metal fixings wear faster and gales find any loose ridge or slate.
Will my insurer pay for an old roof?
Wear and tear is not typically covered. Our report gives an honest view of what’s recent damage and what’s older wear. The claim decision is your insurer’s.
Can I challenge a declined storm claim?
The first step is a complaint to your insurer. If you’re still unhappy, you may be able to take it to the Financial Ombudsman Service. Our report gives you an independent record of the roof, though we cannot predict the outcome.
What does a storm damage report cost?
Prices start from £150, including VAT. Larger or more complex roofs are quoted for their size. It doesn’t include repair costs, so you will need a roofer’s quote for those.
Do you use drones?
Yes, where applicable and safe. We’re a CAA-registered drone operator (Flyer ID and Operator ID), flying a sub-250g drone. Drone inspection is part of the Drone Roof Survey and the Premium Survey, where applicable.
Can you survey a shared roof?
Yes, once whoever controls the roof agrees access. We check the parts we are given access to, and the report makes that clear.
Storm damage roof report in Mount Pleasant: what you get
The Financial Ombudsman looks at three things when it considers a storm damage complaint: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. We record what the roof shows about the damage and its likely cause. Weather records for the date are for you or your insurer to check. We survey gutters and fascias, chimney stacks and flashings, and the problems we are asked to look at most are gaps where slates or tiles have gone and broken or displaced guttering.
Many homes in small places like Mount Pleasant face open ground, so storms hit ridges, verges and chimneys hard. Once water gets into older walls, it takes a long time to dry, which makes finding the cause quickly worthwhile. A written record also helps if you need to explain it to anyone else.
The written findings come by email, ready to forward to whoever needs them. Turnaround is within 48 hours for Basic, 24–48 hours for Standard and same day for Premium.
- Location
- Mount Pleasant (SO41)
- Region
- Hampshire
- Price
- From £150 inc. VAT
- Report
- A written report with photos, by email
- When we survey
- Weekdays, Saturdays and Sundays
- Cover
- Professional indemnity and public liability
- Telephone
- 07833 053749
- Last updated
- 27 October 2026
Practical tips
A little preparation and a few simple habits help. Our tips:
- Note the date and time you first saw the damage
- Look at what your policy says about wear and tear
- Do not go onto the roof to take pictures
- Keep invoices for temporary repairs
Once we have been, the findings are written up with photos. It sets out what is damaged, the likely cause and any signs of older wear. Basic reports arrive within 48 hours, Standard reports in 24 to 48 hours and Premium reports the same day.
Clear gutters and outlets before the stormy months. Overflowing gutters can make storm damage worse.
What we cannot see
Without opening up the roof, some things stay hidden, and that sets some limits:
- How your policy defines a storm
- Repair costs or quotes for the work
- Negotiating a claim settlement
Not sure which survey suits your roof? You can phone 07833 053749 or drop us an email and we will tell you. What a survey covers and does not.
What we look at
- Flat roofs
- Gutters and fascias
- Ridges and hips
- Slate and tile slopes
- Flashings
- Chimney stacks
How the survey changes by roof type
Flat roof coverings
Wind can lift the edges of flat roof coverings or tear them. Damage is photographed and described.
Chimney stacks
Flashings around stacks can lift in strong winds. We photograph any we find.
What a storm damage roof report looks like in Mount Pleasant
Mount Pleasant is within about 3 miles of the coast, so there is more wind and more salt in the air than further inland. Strong wind lifts anything already loose, and driving rain gets in wherever it can. An older home may be listed, or stand in a conservation area. To find out, check Historic England’s list and ask the council about conservation areas. In either case, a change of roofing material may need consent.
If you own a rental within reach of Sway station, a clear finding on where water gets in helps you brief a roofer straight away.
Mount Pleasant is about 2 miles north-west of Lymington, in Hampshire. In Mount Pleasant, as across Hampshire, every roof gets the same careful survey. Across Hampshire, we cover Mount Pleasant. We also survey roofs in Southampton.
We survey roofs across the SO41 postcode area for storm damage roof reports and the streets around it. Whether your property is on Mount Pleasant Lane and Kings Hyde or a nearby road, we can survey it. We also cover the places around Mount Pleasant: Battramsley (1 mile north-east), Boldre (1 mile east), Sandy Down (1 mile north-east), Warborne (2 miles east) and Lymington (2 miles south-east). Within a short drive, we also cover Totton (10 miles north), Hedge End (15 miles north-east), Romsey (15 miles north), Hythe (10 miles north-east), New Milton (4 miles south-west) and Ringwood (10 miles north-west).
Landmarks near Mount Pleasant
In Mount Pleasant, that means homes and buildings near The Hobler Public House and the streets around them. For rail, the closest station is Sway station, about 1.6 miles west of the centre. Well-known places in the area include St Barbe Museum and Art Gallery (1.9 miles south-east) and Lymington New Forest Hospital (1.4 miles south-east). For a walk, there’s Milford on Sea LNR.
The survey, step by step
Once we have finished looking, we write up our findings in a report with photographs. On timing, it normally takes roughly 1–2 hours at a typical home, with bigger or more complicated roofs taking longer. Cottages and farmhouses around Mount Pleasant frequently have roofs at several levels, with lean-tos and outbuildings attached. We work round each section in turn, from the safest viewpoints.
- You tell us what happened and whether a roofer has made the roof safe.
- We check inside, including the loft where there is access, for water damage.
- We view the roof from safe positions.
- Storm damage and older wear are recorded separately where we can.
- You receive the written report with photos.
Preparing for the visit
- For a flat or shared roof, check access with the building owner or managing agent
- Leave a clear route to the loft
- Tell us about parking before the day
Getting a price
You can call us seven days a week, including Saturdays and Sundays. For a price or to book, phone 07833 053749 or drop us an email.
Advice
Can I check my roof myself?
After heavy rain, check ceilings and the tops of walls for new stains. Take a photo and write down when you saw it, which helps when we look at the roof.
It helps to keep a record: when leaks happen, ground-level photos and any past roof work. Send it with your enquiry and it will help the survey.
Nearby places to Mount Pleasant
Other services in Mount Pleasant
Common roof problems in Mount Pleasant
Insurers often want evidence of what has been damaged and why. An independent report gives you a clear record to send. The decision still rests with the insurer.
A survey can pick up problems such as:
- Lead lifted at abutments
- Damaged gutters and fascias
- Cowls or aerials dislodged in the wind
- Torn or lifted flat roof coverings
Anyone responsible for a site like Priestlands School will know that tracing a leak on a big roof starts with where the water appears and works back.
Before booking any roof surveyor
- Their track record with similar roofs
- What they won’t be able to tell you
- What the report includes, and whether it has photos
- Whether the roof space is looked at, where there is one