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Kent · London and the South East

Storm damage roof report in Whitstable, Kent

An independent record of roof damage after a storm across Whitstable, with drones and thermal imaging where they help. Call or email for a price.

  • Damaged flat roof membrane
  • Gaps where slates or tiles have gone
  • Gutters pulled loose in the wind

Book a storm damage roof report in Whitstable

How a storm damage roof report works in Whitstable

After a storm, safety comes first. Take photos from the ground or from windows, and don’t climb onto the roof. If water is coming in, a roofer can put temporary protection in place. We then record the damage in a report you can pass to your insurer. Keep receipts for any emergency work. Common reasons to book are torn or lifted flat roof coverings and ridge tiles that have come loose, on gutters and fascias, slate and tile slopes and ridges and hips.

When a storm passes over a town like Whitstable, loose tiles, slates and ridges are the first to move. Many policies treat gusts of about 55 mph as storm conditions, though it varies. Photographs and a written account help you show what happened. Because wear and tear is usually excluded, the age of any damage matters.

How fast the report arrives depends on the package: the Basic Survey within 48 hours, the Standard Survey in 24 to 48 hours and the Premium Survey on the same day.

Illustration of a written roof report with a magnifying glass and a ticked clipboard
Location
Whitstable (CT5)
Wider area
Kent
Price
From £150 inc. VAT
Report
Written, with photos, emailed to you
Appointments
Weekdays, Saturdays and Sundays
Insurance
PI and public liability insurance
Phone
07833 053749
Updated
27 October 2026

What we cannot see

Our findings are based on what we can see safely on the day, so there are some things a survey can’t cover:

  • Acting for you with the insurer
  • How your policy defines a storm
  • Whether your insurer will pay the claim

Not sure which survey suits your roof? You can phone 07833 053749 or send us an email and we’ll tell you. The full list of what we check.

What this survey covers

  • Gutters and fascias
  • Ridges and hips
  • Chimney stacks
  • Flat roofs
  • Flashings
  • Slate and tile slopes

Tips that help

Most of what helps is simple and safe from the ground. A few suggestions:

  • Keep a note of the date of the storm
  • Get a roofer to make the roof safe if needed
  • Don’t go onto the roof to take pictures
  • Keep receipts for any emergency work

You will need a roofer’s quote for the repairs. They can use our report to see what needs doing.

Check the roof from ground level after strong winds. Binoculars help you spot slipped slates or lifted ridges. Never climb onto the roof yourself.

Do you need a storm damage roof report in Whitstable?

Gusts work at anything on a roof that’s loose or exposed. Driving rain then gets in through the gaps. Most people book a report soon after a storm, when they’ve seen damage or water has come in.

Typical things we are asked to look at include:

  • Gutters pulled loose in the wind
  • Damaged ridges and hips
  • Water coming in after the storm
  • Cowls or aerials dislodged in the wind

Take an older house close to Church of St John (Methodist): leaks on older roofs frequently start at lead flashings, valleys or around old chimney stacks.

Questions to ask before booking

  • Do they have a CAA Flyer ID and Operator ID for drone work?
  • Whether the loft is part of the inspection
  • What happens after the report arrives
  • How long the report takes to arrive

What’s in a roof survey

Prices for storm damage roof reports in Whitstable

The price reflects the time and kit the roof needs. The main factors are:

  • If the survey needs thermal imaging or a drone
  • Building height and the viewpoints available
  • Roof area
  • Basic, Standard or Premium

Simple, low roofs take less time to survey than tall or complicated ones, and the package matters as well. We’ll give you the figure before anything is booked.

What we need to know

A little information up front helps. Please include:

  • Photos of the roof, taken safely from ground level or a window
  • Where any leaks, stains or damp patches show inside
  • Dates you are working to, such as exchange
  • The property’s address and postcode

When you are ready to go ahead, ring 07833 053749 or email us. We will suggest a package, agree the price and find a date, weekday or weekend.

Storm damage roof reports around Whitstable

Whitstable is within about 1 mile of the coast. Insurers decide claims on their own policy wording, and many treat gusts of about 55 mph as storm conditions, though it varies. Handmade clay tiles, including Kent peg tiles hung on pegs through two holes, are typical of older Kent buildings. You will also find oast houses and timber-framed Wealden hall houses among the county’s older buildings. Knowing the roof type helps narrow down where water may be getting in.

Homes near green spaces such as Foxes Cross Bottom can get more leaves in their gutters in autumn. If you own a rental within reach of Whitstable station, a clear finding on where water gets in helps you brief a roofer straight away.

Whitstable is about 6 miles north-west of Canterbury, in Kent. Whitstable is part of the area we cover across London and South East England. Our Kent coverage includes Whitstable and the places around it. We also survey roofs in Canterbury.

We work across CT5 for storm damage roof reports. Streets in the area include High Street, Station Road and Cranleigh Gardens, and we cover them all. Whitstable is on the A299 and A2990, so it is easy for us to get to. If you’re just outside Whitstable, we cover Tankerton (1 mile north-east), Chestfield (1 mile east), Swalecliffe (2 miles east), Radfall (2 miles south-east) and Yorkletts (2 miles south-west). Within a short drive, we also cover Canterbury (6 miles south-east), Margate (15 miles east), Sittingbourne (13 miles west), Faversham (7 miles west), Herne Bay (5 miles east) and Minster (11 miles north-west).

What’s near Whitstable

In Whitstable, that means homes and buildings near Foxes Cross Bottom, Whitstable Social Club pub and Whitstable Junior School and the streets around them. Whitstable has its own railway station: Whitstable station. A little further out are Whitstable and Tankerton Hospital (1 mile north-east) and Tankerton Castle (0.8 miles north). For a walk, there’s West Blean and Thornden Woods.

Map of Whitstable © OpenStreetMap contributors

Leave it or get it looked at?

A few slipped slates can soon lead to wet timbers. Getting it recorded and repaired sooner is normally better. On a house in a town like Whitstable, wet loft insulation stops working and can stay damp for a long time. That adds to the bill long before the leak is obvious.

The Premium Survey includes thermal imaging and drone inspection where applicable, from £400 inc. VAT. We can help you choose the package that fits what you want to find out.

Why book us in Whitstable

  • Over 5,000 surveys carried out
  • A written report with photos
  • Surveys on weekdays and at weekends
  • We hold a CAA Flyer ID and Operator ID

Take a look at how roof surveys are priced and our case studies.

How it works

We check the roof from outside and, where it’s relevant and there is safe access, from inside the loft space too. Inside, we look for staining, damp, gaps and signs of movement. The whole visit normally takes roughly 1–2 hours at most homes, and longer for a large or complex roof. Most visits in a town like Whitstable start at the front of the house and work round to the back. Rear gardens and side paths often give the best view of extensions and back slopes. Then, if it can be reached safely, we look in the loft.

  1. We note the date of the storm and the damage you’ve seen.
  2. The roof is inspected from safe positions.
  3. We record and photograph the damage.
  4. The report notes whether the damage fits a storm, older wear or both.
  5. We send you the report by email for your insurer.

Before we arrive

  • Dig out any old roof reports or invoices
  • Leave side gates unlocked
  • Let us know where we can park nearby

Booking a survey

Unsure which package suits your roof? The easiest way is to phone 07833 053749 or send us an email and describe the roof and what’s worrying you. We’ll talk you through the options and what they cost.

Book a survey

Related advice

Common questions in Whitstable

How do I find out if my home in Whitstable is listed?

Start with Historic England’s list for listing and your council for conservation areas. It’s worth checking before planning roof work, as both can affect what’s allowed.

Do roofs near the sea, like those around Whitstable, take more of a battering?

Near the coast, roofs face more wind and more salt than further inland. Salt is hard on nails, clips and metal flashings, while strong wind lifts anything already loose.

Is Whitstable in your area?

Yes. We cover Whitstable and the rest of Kent. For a price, phone 07833 053749 or use the contact form.

Can you tell me if my roof has asbestos?

No. Asbestos surveys and sampling are not something we do. Where a material might contain it, like old cement sheets on a building from before 2000, the report flags it.

How long will you be at the property?

It typically takes an hour or two at a house, and longer if the damage is spread across a large roof. You’ll then get the report by email.

Will my insurer pay for an old roof?

Insurers typically exclude wear and tear. We describe what looks like fresh storm damage and what looks older. The claim decision is your insurer’s.

Are you loss adjusters?

No. We are not loss adjusters and don’t act for you with the insurer. We give you an independent report of the damage, which you can pass to your insurer.

20+ yearsRoof survey experience
5,000+ surveys98% customer satisfaction
Drones and thermal imagingCAA-registered drone operator
Fully insuredProfessional indemnity and public liability
Reports from £150Prices include VAT