Surrey · London and the South East
Roof Leak Investigation in Thorncombe Street
Not sure what state the leaking roof is in? You can book a roof leak investigation in Thorncombe Street and across Surrey.
- Water through the ceiling under a flat roof
- Damp walls below an overflowing gutter
- Water coming in around a roof light or dormer
When to book a survey in Thorncombe Street
Every flat roof covering has a working life. Felt frequently lasts around 15 to 20 years, and splits, blisters and lifting laps let water in. Leaks frequently start at the edges, upstands and outlets.
A survey makes sense if you’ve noticed:
- Damp on a chimney breast
- Stains around a skylight
- Damp underlay across a wide area
- Water dripping from rafters or underlay
For site and facilities teams at buildings such as Godalming College, a leak through a large roof is often found some distance from where the water shows inside.
Before you book any roof surveyor
- Which parts of the roof they’ll actually see
- What follow-up you get after the report
- How much experience they have with roofs like yours
- Will the report include photos?
Roof leak investigations for homes and businesses in Thorncombe Street
On a flat roof, water can travel a long way under the covering. Common causes are splits and blisters, tired upstands and outlets that don’t drain. Ponding water makes any weakness worse. We check both the covering and the room underneath to narrow it down. Leaks under flat extension, garage and dormer roofs are common. An ageing felt roof is a frequent culprit. If you are worried about leaks below a flat extension roof and condensation that looks like a leak, we can find out what’s behind it, whatever the roof.
Somewhere as small as Thorncombe Street, older roofs have often been repaired many times. A new leak may be fresh damage or the latest sign of long-term wear, and the difference matters, particularly to an insurer. The report says what was seen and what it points to. Older walls and timbers hold water for a long time, so it is worth finding the cause soon.
With the Standard Survey, you also get moisture detection, a structural check and a follow-up consultation. The Premium Survey goes further, with thermal imaging, drone inspection where it applies, structural analysis and an in-person consultation.
- Where
- Thorncombe Street (GU5)
- Region
- Surrey
- Cost
- From £150 inc. VAT
- Your report
- Emailed report with photos and recommendations
- Appointments
- Monday to Sunday, daytime
- Insurance
- Professional indemnity and public liability
- Phone
- 07833 053749
- Updated
- 27 October 2026
Tips that help
These tips come from what we see on roofs every week, before and after a survey:
- Move stored items away from the hatch
- Don’t touch fittings that water is reaching
- Do not climb onto the roof to look
- Keep a photo record of the damp patch
If the leak turns out to be condensation, the report says so, with recommendations on ventilation. It saves chasing a leak that isn’t there.
After a downpour, look in the loft space with a torch, keeping to boarded areas. Look for drips, damp patches and stains on timbers. Take photos of anything that changes.
Prices for roof leak investigations in Thorncombe Street
Several things affect the price of a survey:
- The use of thermal imaging or a drone
- How many separate roofs there are, such as extensions, dormers and garages
- The package you choose: Basic, Standard or Premium
- Height and safe access
Prices start from £150, including VAT. Basic starts from £150, Standard from £250 and Premium from £400, VAT included, and we’ll tell you which fits.
Helping us price your survey
Some details help us suggest the right survey and price. When you contact us, tell us:
- The kind of building and roof involved
- Dates you’re working to, such as exchange
- The address and postcode of the property
- Photos of the roof, taken safely from ground level or a window
Every survey is priced before it is booked, so you know where you stand. Roof leak investigation starts from £150, including VAT. For a price for your roof, call 07833 053749 or use the contact form.
Roof leak investigations in Thorncombe Street: local notes
Handmade clay tiles and tile-hung walls are typical of Surrey’s older houses. Horsham stone slab roofs survive on some old buildings in Surrey. Different coverings let water in at different points, which shapes where the search starts. Historic houses like Loseley Park, about 3.4 miles north-west, show how far back building in the area around Thorncombe Street goes. On older houses around here, roofs frequently carry the marks of earlier repairs, from replaced slates to new lead.
If you let a flat or house near Godalming station, a tenant living with a leak needs the cause found, not just the stain painted over.
Thorncombe Street is about 5 miles south of Guildford, in Surrey. Houses, flats, blocks and commercial buildings in Thorncombe Street can all book roof leak investigations. Thorncombe Street is one of the places in Surrey where we work for roof leak investigations.
All of GU5 is covered for roof leak investigations, from the main roads to the quietest streets. We cover properties on Thorncombe Street and Alldens Hill. Other places close to Thorncombe Street include Munstead Heath (1 mile west), Birtley Green (1 mile north-east), Grafham (1 mile east), Hascombe (1 mile south) and Bramley (2 miles north-east). Further out, we also cover Guildford (5 miles north), Woking (10 miles north), Camberley (13 miles north-west), Farnham (10 miles west), Dorking (11 miles east) and Frimley (12 miles north-west).
Around Thorncombe Street
The nearest railway station is Godalming station, roughly 2.3 miles north-west. Other landmarks nearby include Milford Hospital (2.4 miles west) and Godalming Museum (2.2 miles north-west). Open spaces near Thorncombe Street include Farncombe Wood and Hydon's Ball.
DIY checks: what’s safe
During heavy rain, look at the gutters from the ground or a window. Water spilling over the edge can be a sign of a blockage or a gutter that has dropped.
The one thing to avoid is getting up close. Roofs are fragile and slippery, and a fall can be serious. That’s where a survey comes in.
Common questions in Thorncombe Street
Will you come out to Thorncombe Street?
Yes, Thorncombe Street is on our map. Villages and rural addresses get the same survey as a town house.
Do you carry out roof surveys in Thorncombe Street?
Yes, Thorncombe Street is within the area we cover. We work right across London and South East England. You can ring 07833 053749 or send us an email with the address and a few details.
How do I book a survey in Thorncombe Street?
It is easiest to ring 07833 053749 or send us an email. Tell us the address and a little about the roof. Surveys run on weekdays and at weekends.
When does the report arrive?
Basic reports arrive within 48 hours, Standard reports in 24–48 hours and Premium reports on the same day. All of them come by email, ready to forward.
What do I do with the report?
You will receive the report by email, and what you do next is up to you: raise it with a seller, send it to an insurer, brief a roofer or share it with a managing agent.
Will you fly a drone over my roof?
Yes, where applicable and safe. We’re a CAA-registered drone operator (Flyer ID and Operator ID), flying a sub-250g drone. Drone inspection is part of the Drone Roof Survey and the Premium Survey, where it applies.
Will you walk on the roof?
Only when it’s safe. Safe viewpoints, the roof space and a drone where applicable cover most of what’s needed, and the report notes anything we couldn’t see.
What happens on the day
Every visit follows the same pattern: we hear what you’ve seen, inspect the roof from every safe vantage point, take photographs as we go and record our findings for the written report. Most visits take between one and two hours, more where the leak is intermittent or the roof is large. Older roofs in small places like Thorncombe Street can have low, tight loft spaces, so tell us about the loft hatch and any ladder. Only areas that can be reached safely are inspected.
- You pick a Basic, Standard or Premium Survey.
- We agree a date, including weekends.
- The investigation works from the stain back to the roof.
- Where it is useful and included, we take moisture readings and use thermal imaging.
- You get photos, the likely cause and clear recommendations.
Preparing for the visit
- Leave a clear route to the loft
- Tell us where we can park nearby
- Check we can get to the back of the property
Getting a price
Booking is simple: just call 07833 053749 or drop us an email and give us some details about the property and we’ll point you to the right survey. The price is agreed up front.
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Why it is worth a survey now in Thorncombe Street
If a leak has been ‘fixed’ before and has come back, the cause was probably missed. We look past the obvious spot and check each likely route. That is often what breaks the cycle. Older and listed buildings around Thorncombe Street may need consent and matching materials for repairs, so leaving a defect until it’s urgent leaves less time to plan.
We offer three survey packages: the Basic Survey from £150, the Standard Survey from £250 and the Premium Survey from £400, with VAT included. The price for your roof depends on its size, access and what you’d like to know.
Why book with us
- More than 20 years surveying roofs
- Professional indemnity and public liability insurance
- An independent look at the roof
- A sub-250g drone, flown with a CAA Flyer ID and Operator ID
Read our cost guide or our case studies.