Medway · London and the South East
Storm damage roof report in Borstal, Medway
A careful look at the roof at your property in Borstal, and put it all in a written report with photographs.
- Damaged ridges and hips
- Damaged pots on the stack
- Gaps where slates or tiles have gone
Roof by roof
Clay and concrete tiles
A missing tile lets rain reach the underlay. Each gap is recorded with a photo.
Lead flashings
Lifted flashings let rain run behind them into the roof. The report records the flashing and any damp inside.
Storm damage roof report in Borstal: what you get
A storm damage roof report is priced from £150. It’s a photo-illustrated written report, sent by email. It doesn’t price the repairs, so you will need a roofer’s quote for that. The insurer may still send a loss adjuster of its own. Our report gives you an independent record of the damage and its likely cause. If you’ve noticed damaged pots on the stack and holes or cracks caused by debris, we can find out what’s behind it, whatever the roof.
In a smaller place like Borstal, some roofs face open ground, so wind and driving rain find any weakness in ridges, verges and flashings. If a leak shows only when the wind is in a certain direction, that is a useful clue. It helps to know when and where the water appears. The gutters on the most exposed side can overflow too.
After the visit, you get a photo-illustrated written report, emailed to you. It explains the condition of the roof, the defects we found and what we recommend.

- Place
- Borstal (ME1, ME2)
- Wider area
- Medway
- Cost
- From £150 inc. VAT
- Your report
- Written, with photos, emailed to you
- Survey days
- Weekdays, Saturdays and Sundays
- Insurance
- Professional indemnity and public liability
- Telephone
- 07833 053749
- Page updated
- 27 October 2026
Borstal roofs and the weather
Borstal lies within about 4 miles of the sea, where sea air brings more salt and stronger wind than inland. Driving rain off the sea can be pushed into gaps that stay dry in calmer weather, and salt air slowly wears metal fixings. Many older homes in Kent have handmade clay tiles, including Kent peg tiles held by pegs through two holes, and tile-hanging on their upper walls. Oast houses and timber-framed Wealden hall houses are part of the county’s older buildings too. Where water gets in depends a good deal on what the roof is made of and how it’s detailed.
For businesses in and around places such as Pentagon Shopping Centre, a quick answer on where water is coming in keeps a business running. Trees in and around Baty's Marsh shed leaves that can end up in nearby gutters, and blocked gutters overflow and soak walls. If you live in an older home near St Matthew's, lead flashings, valleys and old chimneys are typical places for water to get in.
Borstal is about 1 mile south-west of Rochester, in Medway. We survey roofs in Borstal and the rest of Medway. Our Medway coverage includes Borstal. You can also see our page for Maidstone.
We cover every part of ME1 and ME2 for storm damage roof reports. We cover properties on Hill Road, Manor Lane and Mount Road and the roads around them. Borstal sits on or near the M2, which makes travel easy. We also cover the places around Borstal: Rochester (1 mile north-east), Strood (1 mile north), Cuxton (1 mile west), North Halling (2 miles west) and Wouldham (2 miles south-west). We also work in nearby towns like Gillingham (4 miles east), Rainham (5 miles east), Park Wood (5 miles east), Lordswood (4 miles south-east), Twydall (4 miles east) and Hoo St Werburgh (5 miles north-east).
Around Borstal
Typical jobs here are in homes near Sir Joseph Williamson's Mathematical School, Former Ordnance Store At Chatham Gun Wharf and St John Fisher RC Comprehensive School and the streets around them. Borstal’s nearest station is Cuxton station, roughly 1 mile west. A little further out are Six Poor Travellers House (1.3 miles north-east) and Rochester Castle (1.3 miles north-east). Not far away are Blue Bell Hill and Ranscombe Farm.
How it works
Every visit follows the same pattern: we hear what you’ve seen, inspect the roof from each safe vantage point, take photos as we go and make notes for the report. Most visits take an hour or two for most houses, and longer for a large or complex roof. Some parts of a survey depend on the weather, so a visit to Borstal is booked with the forecast in mind: the parts that need calm, dry weather are planned around it.
- We start with what you’ve seen and any temporary repairs.
- We check inside, including the loft where there’s access, for water damage.
- We view the roof from safe positions.
- Storm damage and older wear are recorded separately where we can.
- The report, with photos, is emailed to you.
Before the survey
- Keep pets inside or away from the areas we’re looking at
- Clear the way to the loft hatch
- Find any records of previous roof work
Getting a price
Not sure which survey you need? The easiest way is to ring 07833 053749 or email us and describe the roof and why you want it surveyed. We’ll explain the options and the price.
Read more
Practical tips
A few practical points come up again and again on our surveys. They apply to most roofs:
- Don’t go onto the roof to take pictures
- Check your policy for how to report damage
- Arrange temporary cover with a roofer if rain is getting in
- Check how your policy defines a storm
If you’re unhappy with how your insurer handles the claim, you can complain to them first. After that, you may be able to take it to the Financial Ombudsman Service.
Keep the roof in good order between storms. Fix slipped slates, loose ridges and lifted flashings when you spot them.
What a survey costs
The price reflects the time and kit the roof needs. The main factors are:
- Whether you choose the Basic, Standard or Premium Survey
- The height of the building and how the roof can be seen safely
- Features like valleys, chimneys, dormers and parapets
- The number of roofs, including extensions and garages
Bigger, taller and commercial roofs take more time to survey, so they’re priced to match. You will know the figure before booking.
What to let us know when you contact us
You do not need to know any roofing terms. It is enough to tell us:
- Your timetable, such as an exchange date
- Where the property is, with the postcode
- Whether there’s a loft hatch, a shared roof or tricky access
- The reason for the survey, such as buying, a leak or storm damage
When you’re ready to go ahead, ring 07833 053749 or use the contact form. From there it is a case of choosing a package, agreeing the price and fixing a day.
For landlords and managing agents
An agent can book and manage the survey for a landlord. We agree a time with the tenant beforehand.
Landlords and agents in Borstal book surveys as well as homeowners. A report with photographs gives you a clear record of the roof, which helps you plan work between tenancies.
Common questions in Borstal
Is my home in Borstal listed or in a conservation area?
We cannot confirm that for you, but Historic England’s list and your council can. Both listing and conservation areas can limit changes of roofing material, and councils can also use Article 4 directions.
Do roofs near the sea, like those around Borstal, take more of a battering?
Places near the sea get more wind and more salt in the air than inland, and both are hard on roofs. Salt is hard on nails, clips and metal flashings, while strong wind lifts anything already loose.
How many surveys have you done?
Over 20 years and more than 5,000 surveys.
Is wear and tear covered by insurance?
Insurers normally exclude wear and tear. Our report gives an honest view of what’s recent damage and what’s older wear. The claim decision is your insurer’s.
Do you use drones?
Yes, where it’s applicable. Our sub-250g drone is flown by a CAA-registered operator with a Flyer ID and Operator ID, and the airspace and weather are checked before every flight.
How much is a storm damage roof report?
Our price is from £150, including VAT. Larger or more complex roofs are quoted for their size. Repair costs aren’t included, so ask a roofer to quote.
Do I have to be there for the survey?
If the survey includes the loft or the inside of the building, someone needs to let us in. We’ll talk about access when you book.
What this survey can’t tell you
To be straight with you, a roof survey has limits:
- Acting for you with the insurer
- A price for the repairs
- Areas we cannot see safely
Not sure which survey suits your roof? You can call 07833 053749 or send us an email and we’ll tell you. The full list of what we check.
Roof types and parts we check
- Flat roofs
- Flashings
- Ridges and hips
- Slate and tile slopes
- Gutters and fascias
- Chimney stacks