London and the South East
Storm Damage Roof Report in Medway
We cover all 68 towns and villages across Medway for storm damage roof reports, with a written report and photos after every survey., with a written report and photos.
Where we work in Medway
An independent record of roof damage after a storm. The lists below link to a page for each place. To book, call 07833 053749.
Largest places
Storm damage roof report in Medway: how it works
Each roof is looked at from the safest viewpoints available: from the ground, from windows and higher points, from the roof space and from the roof where it’s safe. We photograph and describe each area of damage. We note any part we couldn’t see. The report, with photos, is yours to pass to your insurer. We’re often asked to look into damaged pots on the stack and slipped or missing slates or tiles, across gutters and fascias, ridges and hips and slate and tile slopes.
Every visit follows the same pattern: we hear what you’ve seen, inspect the roof from each safe vantage point, photograph what we find and make notes for the report. Most visits take about 1–2 hours at a typical home, and about three to four hours for a commercial roof.
- We start with the details: when the storm hit and what damage you can see.
- The roof is looked at from the ground, from windows and from the roof space where it is safe.
- We photograph and record every area of damage we can see.
- The likely cause is recorded, along with any evidence of older wear.
- We send you a written report with photos, ready to give to your insurer.
Prices in Medway
A Basic Survey starts from £150, with VAT included. Standard is from £250 and Premium from £400. We confirm the exact price before booking.
Why choose Independent Roof Survey
- Independent findings on the roof’s condition
- Plain-English reports with photos
- Surveys seven days a week
- Drones and thermal imaging where applicable
Getting a price
Storm damage roof report starts from £150, including VAT. The exact figure depends on the roof and the package, and you can ring 07833 053749 or drop us an email to find out.
Around Gillingham
Locally, jobs take us to homes and businesses close to The Robert Napier School, Featherby Junior School and The Robert Napier School, among other places. Also close by are Holy Trinity Church (within half a mile north-east), The Star pub (0.6 miles west) and Ambley Wood (0.8 miles south). The nearest railway station is Gillingham (Kent) station, about 1.5 miles north-west of the centre. A little further out are Medway Maritime Hospital (1.6 miles west) and Six Poor Travellers House (3.3 miles west). Open spaces near Gillingham include Blue Bell Hill and Bishop Saltings.
Leaks and storm damage across Medway
Across Medway, we look at leaks and storm damage on homes and businesses, from Gillingham, Chatham and Rochester to the quieter places in between. Each report records what was seen, with photos.
Across London and South East England, older homes often have slate or clay tiles, while many later ones have concrete tiles, and flat-roofed extensions and dormers are common everywhere. That variety shapes every survey in Medway. Coastal towns and villages in Medway see more salt and wind than places inland, which wears metal fixings and flashings faster. After a storm, the seaward side of a roof is the place to look first.
Gillingham: If you look after a building such as Featherby Junior School, on a building that size, finding the source of a drip means looking well beyond the stain. Living close to Ambley Wood is pleasant, but mature trees mean leaves in gutters and valleys each autumn.
Signs you need a storm damage roof report
Landlords and building managers often need a written record after a storm. It helps when explaining damage to a building owner or insurer.
Here are some of the things we see often:
- Holes or cracks caused by debris
- Cowls or aerials dislodged in the wind
- Water coming in after the storm
- Damaged gutters and fascias
Honest limits
Before booking, it is worth knowing what a survey won’t do:
- A decision on your insurance claim
- Your insurer’s view of the claim
- Negotiating a claim settlement
Practical tips
Over many surveys, some simple habits stand out:
- Photograph the damage safely from below
- Keep fallen slates or tiles as evidence if safe
- Check how your policy defines a storm
- Keep receipts for any emergency work
If a claim is declined and you disagree, the first step is a complaint to the insurer. If that does not resolve it, the Financial Ombudsman Service may be able to help.
After a storm, look at the roof from the street or garden. With binoculars, you can often spot problems without climbing. Do not go up a ladder to look.
Rented homes, blocks and businesses
Surveys can also be booked by buyers’ agents acting for a client. Reports are emailed, so they’re easy to pass on, photographs included.
Landlords and agents in Medway book surveys as well as householders. The report gives you a dated record of the roof, with photographs, useful for planning maintenance.
Leave it or get it looked at?
Many policies expect damage to be reported promptly. Check the wording and tell your insurer as soon as you can. Our report can then add a clear record.
Before you book any surveyor
- What exactly goes into their report
- What follow-up you get after the report
- What experience they bring
- What the survey won’t cover
Medway: your questions answered
How experienced are you?
We’ve been surveying roofs for over 20 years and have carried out more than 5,000 surveys across London and South East England.
Do you cover Medway?
Yes. We cover Medway, as part of our work across London and the South East. To book, phone 07833 053749 or drop us an email.
Can you survey a shared roof?
Yes. A shared roof needs access agreed first. Mention it when you contact us and we’ll explain what’s needed.
Are you loss adjusters?
No. Our report is an independent record for you to use. The insurer may send a loss adjuster of its own.
My storm claim was turned down. What now?
The first step is a complaint to your insurer. After that, the Financial Ombudsman Service may be able to look at it. Our report gives you an independent record of the roof, though we cannot predict the outcome.
Can you put a tarpaulin over the damage?
A roofer should handle temporary protection. Photograph the damage first if you can do so safely. We can record the damage in our report.
Can you inspect my roof with a drone?
Where it is applicable and safe, yes. We are a CAA-registered drone operator (Flyer ID and Operator ID), flying a sub-250g drone. Drone inspection is part of the Drone Roof Survey and the Premium Survey, where applicable.
Find your town in Medway
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- Capstone
- Chatham
- Chatham Waterfront
- Chattenden
- Church Street
- Cliffe
- Cliffe Woods
- Cooling
- Cooling Street
- Cuxton