Medway · London and the South East
Storm Damage Roof Report in Cooling
Storm damage roof reports across Cooling, with over 20 years’ experience behind it. You get a clear report with photographs.
- Loose or broken chimney pots and cowls
- Roofs hit by falling trees
- Gutters pulled loose in the wind
Storm damage roof report in Cooling: what you get
What counts as a storm depends on your policy, though many use gusts of about 55 mph. Your policy document sets out its own definition. Whether the weather met it is for your insurer. Our part is recording the damage to your roof and its likely cause. Each area of damage is photographed, and the report is yours to pass on. The claim decision rests with your insurer. We survey slate and tile slopes, flashings and chimney stacks, and people most often book us about new damp or leaks inside and ridge tiles that have come loose.
Roofs in small places like Cooling frequently stand in the open, where storms hit ridges, verges and chimneys hardest. Once water gets into older walls, it takes a long time to dry, so it pays to find the cause quickly. A written record also helps if you need to explain it to anyone else.
The Standard Survey adds moisture detection, a structural check and a follow-up consultation. The Premium Survey adds thermal imaging, drone inspection where applicable, structural analysis and an in-person consultation.
- Where
- Cooling (ME3)
- Region
- Medway
- Cost
- From £150 inc. VAT
- Report
- Emailed report with photos and recommendations
- Survey days
- Monday to Sunday, daytime
- Cover
- PI and public liability insurance
- Telephone
- 07833 053749
- Updated
- 27 October 2026
Different roofs, different checks
Slate roofs
Broken slates and slates that have slid out of place are common after a storm. Each area is photographed and described.
Lead flashings
When flashings lift, water can get behind them. We note where this has happened and any damp inside.
Practical tips
These tips come from what we see on roofs every week:
- Note the date and time you first saw the damage
- Keep fallen slates or tiles as evidence if safe
- Ask a roofer for emergency temporary protection if water is coming in
- Take photos of stains and damp inside
The insurer might appoint a loss adjuster. Our report gives you an independent record alongside theirs.
Ask a tree specialist about branches over the roof. Branches can hit or scrape the roof in a storm.
Your questions about storm damage roof reports in Cooling
Is Cooling within the area you cover?
Yes. Cooling is within the area we cover, which takes in towns, villages and rural addresses. We work right across London and the South East. Let us know about access, parking and anything unusual about getting there when you book.
Does being near the coast affect roofs in Cooling?
Generally, yes: wind and salt air take more of a toll near the sea. Exposed details such as ridges, verges, flashings and metal fixings are the ones to watch, and Cooling is within about 3 miles of the coast.
How do I arrange a storm damage roof report in Cooling?
To book, phone 07833 053749 or email us and tell us the address and what you’d like to know. We will confirm the price and find a day that suits.
Can you put a tarpaulin over the damage?
Emergency cover over a damaged roof should be arranged with a roofer. If it is safe, photograph the damage before it’s covered. Keep receipts in case your insurer asks for them.
Can you inspect my roof with a drone?
Where it helps and it’s safe, yes. Whether we can fly on the day depends on the weather and the airspace rules. We hold a CAA Flyer ID and Operator ID.
Do you carry out surveys on Saturdays and Sundays?
Visits run seven days a week in the daytime, which suits people who work during the week. Just say which days work for you.
Will you check the loft?
If it’s needed and safe to reach, yes. Inside, we look for damp, staining, gaps and sagging, as far as the space allows.
Storm damage roof reports in Cooling: local notes
Cooling lies within about 3 miles of the sea, where storms can bring strong gusts off the sea. What counts as a storm is set by each policy, often gusts of around 55 mph, and the insurer makes the decision. Across Kent, older roofs are frequently handmade clay or peg tiles, and tile-hanging on upper walls is a familiar sight. Kent’s older buildings take in oast houses and timber-framed Wealden hall houses as well. Each of these roof types has its own typical places for water to get in.
If you own a rental within reach of Higham station, finding the cause of a leak fast keeps a tenant’s home dry and the work focused. The streets around a church such as St James' Church are often among the oldest in a place, and if yours is one of the older homes nearby, lead flashings, valleys and old chimneys are typical places for water to get in.
Cooling is about 5 miles north of Rochester, in Medway. We carry out storm damage roof reports in Cooling for houses, flats, blocks and commercial buildings. We cover towns and villages across Medway, large and small. You can also see our page for Maidstone.
Storm damage roof reports in ME3 are booked the same way as anywhere else. That includes homes and businesses on Main Road and Cooling Road. Close by, we survey roofs in Cooling Street (1 mile south-west), High Halstow (2 miles east), Sharnal Street (2 miles south-east), Fenn Street (2 miles east) and Chattenden (2 miles south). Further out, we also cover Gillingham (6 miles south), Chatham (7 miles south), Rochester (5 miles south), Rainham (7 miles south-east), Strood (5 miles south-west) and Luton (6 miles south).
Near you in Cooling
For rail, the closest station is Higham station, about 3.3 miles south-west. Other landmarks nearby include Upnor Castle (3.4 miles south) and French Hospital (4.8 miles south). Green spaces nearby include Canvey Wick and Gad's Hill.
Towns and villages near Cooling
What else we do in Cooling
When you need someone else
This is not a RICS building survey, a structural engineer’s report or an asbestos survey. Other limits to bear in mind:
- Whether your insurer will pay the claim
- Acting for you with the insurer
- Areas we cannot see safely
If in doubt, phone 07833 053749 or use the contact form and we will point you to the right survey before booking. What our survey covers.
What we check
- Ridges and hips
- Flat roofs
- Chimney stacks
- Gutters and fascias
- Flashings
- Slate and tile slopes
Do you need a storm damage roof report in Cooling?
Falling trees and branches can damage roofs in high winds. The report shows what was hit and the damage caused, with photographs.
A survey makes sense if you’ve noticed:
- Roofs hit by falling trees
- Gutters pulled loose in the wind
- Damaged flat roof membrane
- Loose or broken chimney pots and cowls
Restoration House, about 4.9 miles south, is one of the historic houses in the wider area around Cooling. Older roofs in the area may have lead flashings, valleys and gutters that have been patched many times.
Questions to ask before booking
- When you’ll get the report
- Their insurance cover
- Their track record with similar roofs
- What follow-up you get after the report
Checking the roof from ground level
It helps to keep a record: when leaks happen, ground-level photos and any past roof work. Send it with your enquiry and it will help the survey.
Your own check is a good start, but it is not a survey. From ground level, valleys, flashings and the backs of chimneys are often out of sight.
How it works
You don’t need to do much on the day. Show us any stains, drips or problem areas you know about, and we’ll take it from there. The survey itself takes roughly 1–2 hours at a house, and longer if the damage is spread across a large roof. Older roofs in small places like Cooling can have low, tight loft spaces, so tell us about the loft hatch and any ladder. Only areas that can be reached safely are inspected.
- First you give us the date of the storm and what you’ve noticed, inside and out.
- We inspect the roof from safe viewpoints and from the loft where there is access.
- The damage is recorded with photos, area by area.
- The likely cause is recorded, along with any evidence of older wear.
- You get a written report you can pass to your insurer.
Before the survey
- Have any questions written down, so nothing gets missed
- Clear the way to the loft hatch
- Show us where any leaks or stains appear
Getting a price
We confirm the price for your roof before booking, so you know where you stand. Storm damage roof report starts from £150, including VAT. To book, call 07833 053749 or send us an email.