Medway · London and the South East
Storm Damage Roof Report in Rochester Riverside
Storm damage roof reports in Rochester Riverside, backed by more than 20 years’ experience. You get a clear report with photographs.
- Damaged pots on the stack
- Holes or cracks caused by debris
- Damaged ridges and hips
Useful tips for Rochester Riverside property owners
A survey works best with a little help from you, before and after. Tips:
- Check your policy for how to report damage
- Note the date and time you first saw the damage
- Hold on to fallen pieces of the roof where you can
- Take photos from the ground or a window, never by climbing
If a claim is declined and you disagree, the first step is a complaint to the insurer. After that, you may be able to take it to the Financial Ombudsman Service.
Clear gutters and outlets before the stormy months. Overflowing gutters can make storm damage worse.
About our storm damage roof report in Rochester Riverside
After a storm, safety comes first. Take photos from the ground or from windows, and do not climb onto the roof. If water is coming in, a roofer can put temporary protection in place. Our report records the damage so you have an independent record to give your insurer. Keep receipts for any emergency work. Common reasons to book are damaged pots on the stack and torn or lifted flat roof coverings, across ridges and hips, gutters and fascias and flashings.
In older homes around places like Rochester Riverside, the underlay may be old bitumen felt, or there may be none at all. Without a sound underlay, any gap in the coverings lets water straight through. Whether it’s long-term wear or recent damage makes a difference to what happens next. In the loft, damp battens or wet insulation are often the first clues.
We write the report in plain English, so it makes sense without any roofing background. Each point is backed by a photograph where possible, with the urgent items made clear.
- Location
- Rochester Riverside (ME1, ME2, ME3)
- Region
- Medway
- Price
- From £150 inc. VAT
- Reports
- Emailed report with photos and recommendations
- When we survey
- Weekdays, Saturdays and Sundays
- Insured
- Professional indemnity and public liability
- Telephone
- 07833 053749
- Last updated
- 27 October 2026
How it works
A survey visit follows a simple order: we hear what you’ve seen, inspect the roof from every safe viewpoint, take photographs as we go and record our findings for the written report. Most visits take between one and two hours for most houses, with bigger or more complicated roofs taking longer. A visit to a smaller place like Rochester Riverside is no different on the day: we look from ground level, from windows, from the loft and from the roof where it’s safe. It helps to show us anything you’ve already noticed.
- We start with what you’ve seen and any temporary repairs.
- We check inside, including the loft where there’s access, for water damage.
- The roof is inspected from the ground, windows and the roof where it’s safe.
- We record fresh damage and older defects.
- You receive the written report with photographs.
Getting ready for the survey
- Unlock side gates and any roof access doors
- If the roof is shared, arrange access with whoever manages the building
- Mention any parking restrictions on your street
Arrange a survey
To get a price for storm damage roof reports in Rochester Riverside, call 07833 053749 or email us. The address, the type of property and what you need to know help us give you an accurate price.
Advice
How the survey changes by roof type
Lead flashings
When flashings lift, water can get behind them. We note where this has happened and any damp inside.
Slate roofs
After strong winds, we often see cracked and slipped slates. Each area is photographed and described.
Rochester Riverside roofs and the weather
The coast is about 3 miles or less from Rochester Riverside, where storms can bring strong gusts off the sea. What counts as a storm is set by each policy, often gusts of around 55 mph, and the insurer makes the decision. Across Kent, older roofs are often handmade clay or peg tiles, and tile-hanging on upper walls is a familiar sight. You will also find oast houses and timber-framed Wealden hall houses among the county’s older buildings. The covering and its details give the first clues when tracing where water is coming from.
Take a building like Rochester Riverside Church of England Primary School: a leak through a large roof is often found some distance from where the water shows inside. The streets around a church such as Church of St Nicholas are often among the oldest in a place, and if yours is one of the older homes nearby, water on an older roof tends to find its way in at the lead, the valleys or the chimney.
Rochester Riverside is about 1 mile east of Rochester, in Medway. Whether the building in Rochester Riverside is a house, a flat or a commercial unit, we can survey the roof on a weekday or at the weekend. Rochester Riverside is one of the places in Medway we cover for storm damage roof reports. We also survey roofs in Maidstone.
All of ME1, ME2 and ME3 is covered for storm damage roof reports, from the main roads to the quietest streets. Whether your property is on Crow Lane, Love Lane and Corys Road or a nearby road, we can survey it. Neighbouring places we cover for storm damage roof reports include Frindsbury (1 mile north), Chatham Waterfront (1 mile south-east), Brompton (1 mile east), Luton (2 miles south-east) and Chatham (3 miles south-east). Within a short drive, we also cover Gillingham (3 miles south-east), Rainham (5 miles south-east), Park Wood (5 miles south-east), Lordswood (4 miles south-east), Twydall (4 miles east) and Hoo St Werburgh (3 miles north-east).
What’s near Rochester Riverside
Around Rochester Riverside, our work takes us to homes and buildings near St Michael the Archangel Church, Former Ordnance Store At Chatham Gun Wharf and St John Fisher RC Comprehensive School and the streets around them. Nearby too are Fort Pitt Grammar School (0.7 miles south-east), The Eagle Tavern (less than half a mile south-west) and The Paddock (0.8 miles south-east). Rochester Riverside has its own railway station: Rochester station. Nearby you’ll also find Huguenot Museum (less than half a mile west) and French Hospital (under half a mile south-west). Not far away are Gad's Hill and Rede Common.
Also near Rochester Riverside
Other services in Rochester Riverside
Why act early in Rochester Riverside
Before temporary repairs, photograph the damage from ground level if it is safe. That keeps a record of how it looked. Around Rochester Riverside, a leak in an older house can soak into timbers and plaster, and that is a much bigger job than the original defect.
Price depends partly on the package: from £150 for Basic, £250 for Standard and £400 for Premium, including VAT. The roof’s size, height and access matter as well.
Why book with us
- Two decades and more of roof surveys
- PI and public liability insurance
- 5,000+ surveys completed
- 98% customer satisfaction
Take a look at our cost guide and what we found on two real jobs.
Your questions about storm damage roof reports in Rochester Riverside
Is my home in Rochester Riverside listed or in a conservation area?
Check Historic England’s online list first, then ask the council about conservation areas and any Article 4 direction. It matters most if you are planning to re-roof in a different material.
Do roofs near the sea, like those around Rochester Riverside, take more of a battering?
Near the coast, roofs face more wind and more salt than further inland. Salt is hard on nails, clips and metal flashings, while strong wind lifts anything already loose.
Are you loss adjusters?
No. We’re not loss adjusters, and we don’t negotiate claims. We give you an independent report of the damage, which you can pass to your insurer.
Who handles emergency protection after a storm?
Emergency cover over a damaged roof should be arranged with a roofer. Take photos from ground level first if it is safe. Keep receipts for any emergency work.
Do I need to be at home?
It depends on what we need to see. Inside the building and in the loft, we need someone to let us in.
Will my insurer pay for an old roof?
Wear and tear is not usually covered. We describe what looks like fresh storm damage and what looks older. Your insurer decides the claim.
Can I challenge a declined storm claim?
Complain to your insurer first. If you’re still unhappy, you may be able to take it to the Financial Ombudsman Service. An independent report can add to your evidence, though we cannot predict the outcome.
Signs you need a storm damage roof report in Rochester Riverside
Others book after an insurer has queried a claim. You get an independent record of what the roof shows. What happens next is up to the insurer.
A survey can pick up problems like:
- Slipped or missing slates or tiles
- Loose or torn flashings
- Stains appearing after strong winds
- Torn or lifted flat roof coverings
For businesses in and around places such as Pentagon Shopping Centre, finding where water is getting in quickly keeps disruption down.
Before booking any roof surveyor
- When you’ll get the report
- What the report includes, and whether it has photographs
- Whether they hold professional indemnity and public liability insurance
- How they’ll see the roof: from the ground, the loft, the roof or by drone
Should I look at the roof myself first?
A lot can be seen from ground level. Binoculars help you spot slipped slates or tiles, gaps along the ridge and a leaning stack. Please don’t climb up for a closer look.
Fresh stains on ceilings or walls after rain are worth noting. Take a photo and write down when you saw it.