Medway · London and the South East
Storm damage roof report in Hale, Medway
Storm damage roof reports in Hale from an independent, experienced roof surveyor. More than 20 years and over 5,000 surveys.
- Loose or broken chimney pots and cowls
- Loose or torn flashings
- Damage from fallen branches or debris
About our storm damage roof report in Hale
The Financial Ombudsman looks at three things when it considers a storm damage complaint: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. Our report focuses on the second and third points. Weather records for the date are for you or your insurer to check. If you’ve noticed water coming in after the storm and lead lifted at abutments, a survey will tell you what’s going on.
Roofs in small places like Hale often stand in the open, so storms hit ridges, verges and chimneys hard. Once water gets into older walls, it takes a long time to dry, which makes finding the cause quickly worthwhile. A record with photographs is useful if you need to show the damage to anyone else.
You can share the report with anyone who needs it: your solicitor, the seller, your insurer, a roofer or the building’s managing agent, whichever applies.
- Place
- Hale (ME5)
- Wider area
- Medway
- Cost
- From £150 inc. VAT
- Reports
- A written report with photos, by email
- When we survey
- Weekdays, Saturdays and Sundays
- Insurance
- PI and public liability insurance
- Call
- 07833 053749
- Updated
- 27 October 2026
Do you need a storm damage roof report in Hale?
A storm often finds a roof’s existing weak spots. Corroded nails on slate roofs, worn mortar on ridges and old flashings can all give way. We record recent damage alongside older defects.
We are frequently asked to look at:
- Torn or lifted flat roof coverings
- Slipped or missing slates or tiles
- Gutters pulled loose in the wind
- Lifted or missing ridge and hip tiles
Take an older house close to Christ Church: the leak may come from a chimney, a valley or tired lead rather than the covering itself.
Questions to ask before booking
- How long they’ve been surveying roofs
- Whether the roof space is looked at, where there is one
- Which viewpoints they use to see the roof
- Will the report include photos?
Wind, rain and roofs in Hale
The coast is about 3 miles or less from Hale, so storms can arrive with strong gusts off the water. What counts as a storm is set by each policy, often gusts of around 55 mph, and the insurer makes the decision. Restoration House, about 2.7 miles north-west, is one of the historic houses in the wider area around Hale. Older roofs in the wider area can hide decades of patch repairs, so the detail matters, and the council can say whether a home is in a conservation area.
If you let a flat or house near Gillingham (Kent) station, tracing a leak quickly matters when a tenant is living with it. Homes near green spaces like Darland Banks can get more leaves in their gutters in autumn, so outlets and downpipes are worth watching.
Hale is about 1 mile south-west of Gillingham, in Medway. We provide storm damage roof reports for homes and businesses in Hale and nearby. Our area takes in places right across Medway, from the larger towns to small villages. Maidstone is in our area too.
Storm damage roof reports in ME5 work the same way as everywhere else we cover. Other places close to Hale include Darland (1 mile south-east), Capstone (1 mile south-east), Luton (1 mile north-west), Gillingham (1 mile north-east) and Chatham (1 mile south-west). We also work in nearby towns like Rochester (3 miles north-west), Strood (4 miles north-west), Hoo St Werburgh (4 miles north), Rochester Riverside (3 miles north-west), Peters Village (4 miles west) and Frindsbury (3 miles north-west).
Near you in Hale
Around Hale, our work takes us to homes and buildings near The Star pub, Chatham Grammar School for Girls and Darland Banks, among other places. The closest station to Hale is Gillingham (Kent) station, roughly 1.6 miles north of the centre. Well-known places in the area include Rochester Castle (2.9 miles north-west) and Pentagon Shopping Centre (1.9 miles north-west). The countryside around Hale includes Blue Bell Hill and Burham Down.
Roof by roof
Clay and concrete tiles
Tiles without fixings can move more easily in wind. We note what we can see of how tiles are fixed.
Slate roofs
Slates can slip or blow off in a storm, especially where the nails have corroded. We record which slates have moved and any signs of older nail fatigue.
FAQs for Hale
Does being near the coast affect roofs in Hale?
Generally, yes: wind and salt air take more of a toll near the sea. Ridges, verges, flashings and fixings are where it normally shows, and Hale is within about 3 miles of the coast.
Is my home in Hale listed or in a conservation area?
You can check whether a building is listed on Historic England’s list, and your council can tell you if it’s in a conservation area. Listed building consent is needed for changes that affect a listed building’s special interest, and conservation areas can limit changes of roofing material.
Does your report mean my claim will be accepted?
The decision is your insurer’s, not ours. Our report records what is damaged, with photos, and the likely cause, which you can pass to your insurer.
How many surveys have you done?
We’ve completed more than 5,000 surveys, over more than 20 years, with 98% customer satisfaction.
Who handles emergency protection after a storm?
Call a roofer for emergency temporary protection. Take photos from ground level first if it’s safe. Keep receipts in case your insurer asks for them.
Are you loss adjusters?
No. We write an independent report, and you decide how to use it. The insurer may send a loss adjuster of its own.
How long is the visit?
Expect it to take roughly 1–2 hours at a house, and longer if the damage is spread across a large roof. You will then get the report by email.
More services for Hale
Why it’s worth a survey now in Hale
A few slipped slates can soon lead to wet timbers. Acting quickly usually means less damage overall. Matching old materials, such as handmade tiles or stone slates, can take time to source. Spotting a problem early leaves room to find them.
Every price we give includes VAT. Prices start from £150, including VAT. We confirm the price for your roof before booking.
Why us?
- Independent findings on the roof’s condition
- A sub-250g drone, flown with a CAA Flyer ID and Operator ID
- Package prices that include VAT
- PI and public liability insurance
How the survey works
There isn’t much for you to do on the day. Show us any stains, drips or problem areas you know about, and we will get on with the inspection. The survey itself takes about 1–2 hours for most homes, depending on how much of the roof was hit. Cottages and farmhouses around Hale often have roofs at several levels, with lean-tos and outbuildings attached. Each part is looked at from wherever it can safely be seen.
- First we go through when the storm hit and what you’ve noticed.
- We check the roof from wherever it’s safe.
- We record and photograph the damage.
- The report notes whether the damage fits a storm, older wear or both.
- We send you the report by email for your insurer.
Preparing for the visit
- Gather any invoices or paperwork from past roof work
- Make a note of anything you’d like us to look at
- Clear the way to the loft hatch
Getting a price
Getting a price is simple: just ring 07833 053749 or drop us an email and give us a few details about the property and we will suggest the right survey. We confirm the price before anything is booked.
Related advice
What affects the price in Hale
The price reflects the time and kit the roof needs. The main factors are:
- Commercial roofs and larger buildings
- Whether you choose the Basic, Standard or Premium Survey
- How big the roof is
- Extra roofs, like extensions, dormers or garages
Our price is from £150, including VAT. The final price depends on the size and height of the roof, access and the package you choose.
What to let us know when you get in touch
If you can, have these to hand when you contact us:
- What kind of property and roof it is
- Where the property is, with the postcode
- Anything about access we should know
- Why you want a survey: buying, a leak, a storm or new work
Most bookings start with a short call: phone 07833 053749 or use the contact form, and we will ask about the building and what you need. You’ll have a price before anything is arranged.
Should I look at the roof myself first?
After strong wind, take a look from the pavement or garden: pieces of tile or slate on the ground, a gap in the ridge or a lifted flashing are all worth noting. Leave anything above ground level to a survey.
A DIY look is useful, but it isn’t a survey. From ground level, valleys, flashings and the backs of chimneys are often out of sight, and those are details a survey looks at closely.