Medway · London and the South East
Thermal imaging roof survey in Hale, Medway
We carry out thermal roof surveys in Hale and the rest of Medway. Surveys run on any day of the week.
- Thin or uneven insulation in the roof
- Damp around roof outlets and upstands
- Water getting in at parapets and stacks
Thermal roof survey in Hale: what you get
Thermal imaging is useful when a damp patch has no clear cause. Water can travel some distance under a roof covering before it shows inside, and the camera can show patterns that help us follow it. The images are used alongside a visual inspection and moisture readings, so the findings don’t rely on the camera alone. We survey commercial roofs, insulated roof spaces and loft conversions, and common reasons people get in touch are damp around roof outlets and upstands and missing or slipped insulation.
Somewhere as small as Hale, older roofs are often steep and partly hidden by trees or outbuildings. Close-up drone photos and thermal images help show what cannot be reached safely. Both the forecast and the airspace are checked first, and the journey is planned in advance. Older roofs with steep slopes and tall chimneys are where the extra view helps most.
It isn’t only a list of defects. It explains what we found, why it matters and what we recommend, so you can plan your next steps.

- Location
- Hale (ME5)
- Wider area
- Medway
- Price
- From £400 inc. VAT
- Report
- Written, with photos, emailed to you
- Survey days
- Weekdays and weekends
- Cover
- PI and public liability insurance
- Phone
- 07833 053749
- Last updated
- 27 October 2026
DIY checks: what’s safe
During heavy rain, look at the gutters from the ground or a window. Overflowing water can be a sign of a blockage or a gutter that has dropped.
A DIY look is useful, but it is not a survey. You will not see flashings, valleys or the backs of chimneys properly from ground level.
What a thermal roof survey looks like in Hale
Hale is within about 3 miles of the coast, and wind off the sea can be strong. Thermal imaging works best after a sunny day, with a dry roof surface and little wind, so the date is chosen with the forecast in mind. Older houses across Kent frequently have handmade clay or peg tiles, and many have tile-hung walls. Oast houses and timber-framed Wealden hall houses are part of the county’s older buildings too. Where a roof is steep, tall or hard to see from ground level, drone photos and thermal images add detail.
Restoration House lies about 2.7 miles north-west, so building around Hale goes back a long way. Older roofs nearby can be steep and hard to see from the ground, and a survey from the air or with a thermal camera does not touch the roof itself. Shop and office owners around Pentagon Shopping Centre may find that thermal images can show trapped moisture across a wide commercial roof.
Hale is about 1 mile south-west of Gillingham, in Medway. Hale is part of the area we cover and the surrounding area as part of our work across London and South East England. Hale is one of the places in Medway where we work. For surveys nearby, see our Maidstone page.
Surveys in ME5 are booked the same way as anywhere else. Nearby, we also carry out thermal roof surveys in Darland (1 mile south-east), Capstone (1 mile south-east), Luton (1 mile north-west), Gillingham (1 mile north-east) and Chatham (1 mile south-west). Larger places within reach include Rochester (3 miles north-west), Strood (4 miles north-west), Hoo St Werburgh (4 miles north), Rochester Riverside (3 miles north-west), Peters Village (4 miles west) and Frindsbury (3 miles north-west).
Landmarks near Hale
Locally, jobs take us to homes and businesses close to The Star pub, Chatham Grammar School for Girls and Darland Banks. The closest station to Hale is Gillingham (Kent) station, roughly 1.6 miles north of the centre. Well-known places in the area include Rochester Castle (2.9 miles north-west) and Pentagon Shopping Centre (1.9 miles north-west). Open spaces near Hale include Blue Bell Hill and Burham Down.
Tips that help
A little preparation and a few simple habits help, both for the survey and for the roof itself. Our tips:
- Talk to us about the weather when booking
- File the images with your roof records
- Keep the heating on as usual before a heat loss survey
- Check outlets after heavy rain
Many people send the report to roofers, who can then quote for the areas shown. Each thermal image is matched to a normal photo, so the areas are easy to locate.
Keep an eye on ceilings under the roof for new stains. Early action keeps insulation from staying wet.
How the survey works
Every roof is different; as a rough guide, the survey takes roughly 1–2 hours for most homes, plus time to check any thermal findings with moisture readings. You’re welcome to ask questions while we’re there. Older roofs in small places like Hale can have low, tight loft spaces, so tell us about the loft hatch and any ladder. We only go where it’s safe.
- We talk through the roof, any damp or leaks, and the weather expected on the day.
- We check the roof from the ground, from windows and from the roof itself where it’s safe.
- A thermal camera records how the surface temperature varies across the roof.
- We check the patterns that stand out with moisture readings where there is safe access.
- The report sets out the images, what they suggest and what we recommend.
Getting ready for the survey
- Note where any stains or damp appear
- Keep pets out of the way during the survey
- Clear the way to the loft hatch
Booking a survey
To get a price for thermal roof surveys in Hale, phone 07833 053749 or send us an email. Some details about the property and the roof help us give you an accurate price.
Related advice
Different roofs, different checks
Parapets, valleys and junctions
Water frequently gets in where roofs meet walls, parapets or valley gutters. The camera can help show damp around these junctions.
Pitched slate and tile roofs
Inside the roof space, thermal images can help with damp around stacks, valleys and roof windows. Findings are checked with moisture readings.
What we are asked to look at in Hale
Some defects simply can’t be seen with the eye. Trapped moisture, missing insulation and hidden heat loss are three examples. A thermal camera adds another way of finding them.
Most people get in touch after spotting something like this:
- Ceilings that feel colder in places
- Leaks far from where the stain appears
- Damp that repairs haven’t cured
- Water getting in at parapets and stacks
Take an older house close to Christ Church: tall stacks and steep slopes are easier to judge with close-up aerial photos than from the pavement.
Before booking any roof surveyor
- Will they check the loft as well as the outside?
- Will the report include photos?
- What the survey will not cover
- Is VAT included in the price?
Why it’s worth a survey now in Hale
The longer moisture sits in a roof, the more it can affect timbers and finishes below. Surveying sooner gives you more choice about what to do. Matching old materials, like handmade tiles or stone slates, can take time to source. Spotting a problem early leaves room to find them.
Price depends partly on the package: from £150 for Basic, £250 for Standard and £400 for Premium, inc. VAT. The roof’s size, height and access matter as well.
What you get with us
- Drones and thermal imaging where applicable
- 98% customer satisfaction
- We hold a CAA Flyer ID and Operator ID
- 5,000+ surveys completed
Take a look at our cost guide and what we found on two real jobs.
FAQs for Hale
Is Hale within the area you cover?
Yes, Hale is on our map. A small place gets exactly the same survey as a big one.
Is drone flying allowed in Hale?
It depends on the exact address and the weather on the day. Rochester Airport is about 3 miles away, so we check the Drone Safety Map for restrictions before any flight. The flight also waits for calm, dry weather, and the rest of the survey does not depend on the drone.
Can thermal imaging show missing insulation?
It can show temperature patterns that point to missing or thin insulation. It shows most clearly when it’s warm inside and cold outside. We look from the loft as well, where there is safe access.
How many surveys have you done?
Over 5,000 surveys so far, over more than 20 years.
How do I arrange a thermal roof survey in Hale?
Simply call 07833 053749 or send us an email with the address. We’ll ask a few questions, confirm the price and agree a date.
Can you survey at the weekend?
Surveys can be booked for any day of the week: weekdays, Saturdays and Sundays. Just let us know the days that suit you.
Can a thermal survey trace a roof leak?
It is a useful tool for tracing leaks, but not the only one. The results depend on conditions on the day. If the source cannot be confirmed, we’ll say what could help next, like electronic leak detection.