Medway · London and the South East
Storm damage roof report in Upper Upnor, Medway
An independent record of roof damage after a storm across Upper Upnor, with drones and thermal imaging where they help. Call or email for a price.
- Gutters pulled loose in the wind
- Damage from fallen branches or debris
- New damp or leaks inside
Landlords, agents and block managers in Upper Upnor
We also survey roofs for businesses and commercial landlords. Bigger roofs take more time, so they’re priced to suit.
Shared roofs need a little more planning: we need access agreed with the freeholder or managing agent. Mention it when you get in touch and we will plan the visit with that in mind.
Storm damage roof report in Upper Upnor
Our storm damage report starts from £150. You get a written report with photos by email. It does not price the repairs, so ask a roofer to quote for the work. Your insurer may also send its own loss adjuster. Our report gives you an independent record of the damage and its likely cause. If you’ve noticed damaged flat roof membrane and damaged pots on the stack, we can find out what’s behind it.
Being in a small place like Upper Upnor makes no difference to how a leak or storm damage is looked at: we simply plan the journey and access ahead. Tell us where the water shows, when it appears and anything you’ve noticed outside, along with any repairs done before. If you have photographs of the water coming in, they help as well.
The report is yours to share with whoever needs it: a seller or estate agent, an insurer, a roofer, a builder or a managing agent, whichever applies.
- Place
- Upper Upnor (ME2)
- Region
- Medway
- Cost
- From £150 inc. VAT
- Your report
- Emailed report with photos and recommendations
- When we survey
- Monday to Sunday, daytime
- Insured
- PI and public liability insurance
- Telephone
- 07833 053749
- Last updated
- 27 October 2026

Storm damage roof reports around Upper Upnor
Upper Upnor lies within about 2 miles of the sea, so storms can arrive with strong gusts off the water. Many policies treat gusts of about 55 mph as storm conditions, but it varies, and the insurer decides the claim. Historic houses like Restoration House, about 1.6 miles south-west, show how far back building in the area around Upper Upnor goes. Older homes in the wider area often have features worth a closer look, like lead valleys, tall stacks and roofs that have been patched over the years, and a listed home or one in a conservation area may need consent for changes of material.
If you look after a building like Wainscott Primary School, a leak through a large roof is frequently found some distance from where the water shows inside. If you look after a shop, office or commercial unit, for example near Pentagon Shopping Centre, a leak can close part of a shop or office, so finding the cause quickly matters. If you live near a park like Lower Lines Park, or anywhere with mature trees, autumn leaves can block gutters and valleys, and an overflowing gutter soon means a wet wall.
Upper Upnor is about 2 miles north-east of Rochester, in Medway. Bookings from Upper Upnor are handled just like any other: a call or an email, a price, then a date. Across Medway, we cover Upper Upnor and the places around it. We also survey roofs in Maidstone.
Postcode districts we cover here for storm damage roof reports: ME2. If you need a storm damage roof report at a property on High Street, Upnor Road and Castle Street or a nearby road, we can help. Neighbouring places we cover for storm damage roof reports include Lower Upnor (1 mile north-east), Wainscott (1 mile north-west), Chattenden (1 mile north), Hoo St Werburgh (2 miles north-east) and Cooling Street (3 miles north). Larger places within reach include Gillingham (3 miles south-east), Chatham (3 miles south), Rainham (5 miles south-east), Luton (3 miles south), Park Wood (5 miles south-east) and Lordswood (5 miles south).
Landmarks near Upper Upnor
Around Upper Upnor, our work takes us to homes and buildings near The Kings Arms, Lower Lines Park and Waterfront University Technical College. Other local landmarks include Former Ordnance Store At Chatham Gun Wharf (1.4 miles south) and Waterfront UTC (1.3 miles south-east). The closest station to Upper Upnor is Strood station, about 1.2 miles south-west of the centre. Other landmarks nearby include French Hospital (1.5 miles south-west) and Pentagon Shopping Centre (1.6 miles south). The countryside around Upper Upnor includes Gad's Hill and Rede Common.
Upper Upnor: your questions answered
Is Upper Upnor within the area you cover?
Yes, we do. Our area covers London and the South East, and smaller places are part of that. Longer journeys are simply planned ahead of time.
How do I find out if my home in Upper Upnor is listed?
Historic England’s list shows listed buildings, and the local council can tell you about conservation areas. Listed building consent is needed for changes that affect a listed building’s special interest, and conservation areas can limit changes of roofing material.
Do you need to get into the loft?
If it’s needed and safe to reach, yes. We look for staining, damp, daylight and signs of movement, as far as the space allows.
What if my insurer declines the claim?
Start by complaining to the insurer. The Financial Ombudsman Service may look at it if that does not resolve it. The Ombudsman looks at whether there were storm conditions, whether the damage fits a storm and whether the storm was the main cause.
How long does the survey take?
It typically takes about 1–2 hours at a house, and longer if the damage is spread across a large roof. The written report follows by email.
Will you go up on the roof?
Only when it’s safe. Safety comes first, and fragile or steep roofs cannot always be walked on. We use safe viewpoints, the loft space and a drone where applicable.
What wind speed counts as a storm?
It varies by policy. About 55 mph is a common figure in many policies, but your policy sets the actual test.
Can I check my roof myself?
A lot can be seen from the ground. Binoculars help you spot slipped slates or tiles, gaps along the ridge and a leaning stack. Please do not climb up for a closer look.
Keep a simple record: when leaks happen, ground-level photos and any past roof work. Send it with your enquiry and it will help the survey.
Nearby places to Upper Upnor
What else we do in Upper Upnor
Different roofs, different checks
Chimney stacks
Older stacks with worn pointing or cracked flaunching are more likely to suffer. Our report notes recent damage and older defects.
Ridge and hip tiles
The ridge and hips are among the most exposed parts of a roof. The survey notes loose, cracked or missing ridge and hip tiles.
The survey, step by step
We will ask a few questions first, such as when any problem began and what work has been done before. Then the inspection itself takes about 1–2 hours at a house, and longer if the damage is spread across a large roof. Older rural homes like those around Upper Upnor can have a main roof, lower lean-to roofs and outbuildings all joined together. Each part is looked at from wherever it can be seen safely.
- First you give us the date of the storm and what you’ve noticed, inside and out.
- The roof is looked at from ground level, from windows and from the roof space where it’s safe.
- We photograph and record every area of damage we can see.
- We check whether the damage fits storm damage, older wear or both.
- You get a written report you can pass to your insurer.
Before the survey
- Leave a clear route to the loft
- Keep pets out of the way during the survey
- Point out any leaks or damp patches
How to book
When you are ready to go ahead, ring 07833 053749 or send us an email. From there it’s a case of choosing a package, agreeing the price and fixing a day, weekday or weekend.
Related advice
Honest limits
Without opening up the roof, some things stay hidden, so a survey has limits:
- What’s beneath slates, tiles or membranes
- Negotiating a claim settlement
- Whether your insurer will pay the claim
If you’re not sure which survey you need, phone 07833 053749 or use the contact form and we will give you a straight answer. What a survey covers and does not.
What we look at
- Ridges and hips
- Flashings
- Slate and tile slopes
- Flat roofs
- Chimney stacks
- Gutters and fascias
Why it’s worth a survey now in Upper Upnor
If the damage is partly wear and tear, it is better to know. We record storm damage and older defects, so there are no surprises later. Outbuildings and barns around Upper Upnor are easy to forget, but a failed roof there can spoil what’s stored inside. A quick look before winter can save a lot.
One thing that affects the price is the package: Basic from £150, Standard from £250 or Premium from £400, all with VAT included. Size, height and access can affect the price too.
Why us?
- More than 5,000 surveys completed
- Drone and thermal imaging surveys available
- Drone flown under a CAA Flyer ID and Operator ID
- Plain-English reports with photos