Medway · London and the South East
Storm damage roof report in Stoke, Medway
Wondering about the roof at a property in Stoke? You can book a storm damage roof report in Stoke and across Medway.
- Water coming in after the storm
- Lifted or missing ridge and hip tiles
- Lead lifted at abutments
What we cannot see
Our findings are based on what we can see safely on the day, so some things are outside what a survey can do:
- A decision on your insurance claim
- How your policy defines a storm
- Repair costs or quotes for the work
If you are not sure which survey you need, call 07833 053749 or use the contact form and we’ll give you a straight answer. The full list of what we check.
Roofs we survey in Stoke
- Slate and tile slopes
- Ridges and hips
- Flashings
- Gutters and fascias
- Chimney stacks
- Flat roofs
Storm damage roof report in Stoke: what you get
Wear and tear is normally excluded from home insurance. That makes the difference between storm damage and old wear important. Our report records both: fresh breaks and recently moved slates or tiles, and older problems like corroded nails or worn mortar. We describe what we see, whichever way it points. How the policy applies is for your insurer to decide. We survey slate and tile slopes, flat roofs and ridges and hips, and common reasons people get in touch are slipped or missing slates or tiles and cowls or aerials dislodged in the wind.
Being in a small place like Stoke makes no difference to how a leak or storm damage is looked at: the journey and access are just planned in advance. Tell us where the water shows, when it appears and anything you’ve noticed outside, plus any earlier repairs. If you have photos of the water coming in, they help as well.
The report is yours to share with whoever needs it: your solicitor, the seller, your insurer, a roofer or the building’s managing agent, whichever applies.
- Location
- Stoke (ME3)
- Wider area
- Medway
- Prices
- From £150 inc. VAT
- Report
- A written report with photos, by email
- Appointments
- Monday to Sunday, daytime
- Insurance
- Professional indemnity and public liability
- Telephone
- 07833 053749
- Page updated
- 27 October 2026
Can I check my roof myself?
Inside, the loft is a good place to look, with care. Take a torch and only step on boards or joists, checking for stains, damp wood or chinks of daylight.
Look up at the roof after a storm, from the ground: broken slates or tiles in the garden, gaps along the ridge or loose lead are signs to note. Leave anything above ground level to a survey.
What happens on the day
When we arrive, we start by asking what you’ve noticed and what you want to find out. We then inspect everything that can safely be seen, using the ground, windows, the loft and a drone where applicable. The survey usually takes about 1–2 hours at most homes, though large, tall or awkward roofs take more time. Rural addresses near Stoke can be hard to find from a postcode alone, so a few directions, or a note of a nearby landmark, help us arrive on time. After that, the survey runs as it would anywhere.
- You tell us what happened and whether a roofer has made the roof safe.
- We check inside, including the loft where there’s access, for water damage.
- The roof is inspected from the ground, windows and the roof where it is safe.
- Storm damage and older wear are recorded separately where we can.
- You receive the written report with photographs.
Before the survey
- Unlock side gates and any roof access doors
- Mention any parking restrictions on your street
- Move anything stored under the loft hatch
Booking a survey
You can call us seven days a week. To book or ask a question, call 07833 053749 or use the contact form.
Read more
Towns and villages near Stoke
Other services in Stoke
Stoke: your questions answered
Is my home in Stoke listed or in a conservation area?
We cannot confirm that for you, but Historic England’s list and your council can. A change of roofing material may need consent in either case.
Is the coastal weather around Stoke hard on roofs?
Yes, coastal weather is harder on roofs: there’s more wind, and more salt in the air. Ridges, verges, flashings and fixings are where it usually shows.
Do you test for asbestos?
No. We do not carry out asbestos surveys or testing. If we see materials that could contain asbestos, such as cement roof sheets or soffits on buildings from before 2000, we flag them.
How experienced are you?
Over 20 years and more than 5,000 surveys, across London and South East England.
Do you use drones?
Where it helps and it’s safe, yes. Whether we can fly on the day depends on the weather and the airspace rules, and we check for restrictions near airports before flying. We are a CAA-registered drone operator.
Do you work in Stoke?
Yes. We survey roofs in Stoke and the rest of Medway. To book, phone 07833 053749 or send us an email.
Are you loss adjusters?
No. We write an independent report, and you decide how to use it. Your insurer may appoint its own loss adjuster.
Prices for storm damage roof reports in Stoke
When we price a survey, we consider:
- The number of roofs, including extensions and garages
- Whether you choose the Basic, Standard or Premium Survey
- The use of thermal imaging or a drone
- The type of building, from a house to a block or an office
A Basic Survey starts from £150, including VAT. Standard is from £250 and Premium from £400. You will know the price for the job before booking.
What to let us know when you get in touch
These details help when you get in touch:
- Dates you’re working to, such as exchange
- The property’s address and postcode
- Pictures from the garden or a window, if you have them
- Access details, such as a loft hatch or a shared roof
Buyers should book once an offer has been accepted, so you have the findings in time to act on them before you exchange. Otherwise, simply phone 07833 053749 or email us whenever suits you.
Before and after the survey
Here are a few things we’d tell any owner:
- Note the date and time you first saw the damage
- Hold on to fallen pieces of the roof where you can
- Photograph damage inside the house too
- Ask a roofer for emergency temporary protection if water is coming in
If you are unhappy with how your insurer handles the claim, you can complain to them first. If that doesn’t resolve it, the Financial Ombudsman Service may be able to help.
A well-maintained roof stands up to storms better. Have loose slates, tiles and flashings seen to promptly.
Different roofs, different checks
Slate roofs
After strong winds, we often see cracked and slipped slates. Each area is photographed and described.
Chimney stacks
High winds can loosen pots, cowls and aerials on stacks. We record any damage we can see.
Wind, rain and roofs in Stoke
The coast is about 1 mile or less from Stoke, and being near the sea means more wind and salt than a roof inland would face. Wind lifts loose slates, tiles and ridge pieces, and driving rain finds any gap they leave, while salt slowly corrodes metal fixings and flashings. Before planning roof work on an older home, find out whether it is listed or in a conservation area. Changes that affect a listed building’s special interest need listed building consent, and councils can also use Article 4 directions to control changes in conservation areas.
The streets around a church such as Church of St Peter and St Paul are often among the oldest in a place, and if yours is one of the older homes nearby, the leak may come from a chimney, a valley or tired lead rather than the covering itself. Anyone responsible for a site like Stoke Primary Academy will know that a leak through a large roof is often found some distance from where the water shows inside.
Stoke is about 5 miles north of Gillingham, in Medway. Stoke is one of many places we visit across Medway, for houses, flats and commercial buildings. Stoke is one of the places in Medway we cover. You can also see our page for Maidstone.
Postcode districts we cover here for storm damage roof reports: ME3. That includes homes and businesses on Vicarage Lane and Vicarage Close and the roads around them. Close by, we survey roofs in Middle Stoke (1 mile east), Lower Stoke (1 mile north-east), North Street (1 mile south-west), Tunbridge Hill (1 mile south-west) and St Mary Hoo (1 mile north-west). Within a short drive, we also cover Gillingham (5 miles south), Chatham (7 miles south-west), Rochester (7 miles south-west), Rainham (6 miles south), Strood (7 miles south-west) and Luton (6 miles south-west).
Around Stoke
Typical jobs here are in homes near The White Horse pub. A little further out are Medway Maritime Hospital (5.7 miles south-west) and Upnor Castle (4.8 miles south-west). For a walk, there’s Bishop Saltings.