Hertfordshire · London and the South East
Storm damage roof report in Hertford, Hertfordshire
Wondering about the roof at a property in Hertford? You can book a storm damage roof report in Hertford and across Hertfordshire.
- Loose or broken chimney pots and cowls
- Damaged gutters and fascias
- Slates and tiles blown off the roof
How a storm damage roof report works in Hertford
We inspect the roof from wherever it can be seen safely: the ground, windows and vantage points, the loft where there is access, and the roof itself where that’s safe. We photograph and describe each area of damage. We note any part we couldn’t see. The report, with photos, is yours to pass to your insurer. We survey gutters and fascias, slate and tile slopes and ridges and hips, and people most often book us about water coming in after the storm and broken or displaced guttering.
Strong winds lift loose tiles, slates and ridge pieces in towns like Hertford as anywhere. Many policies treat gusts of about 55 mph as storm conditions, though it varies. Photos and a written account help you show what happened. Policies normally exclude wear and tear, which is why the age of the damage matters.
How fast the report arrives depends on the package: Basic within 48 hours, Standard in 24–48 hours and Premium the same day.
- Where
- Hertford (SG14, SG13)
- Wider area
- Hertfordshire
- Cost
- From £150 inc. VAT
- Reports
- A written report with photos, by email
- When we survey
- Weekdays, Saturdays and Sundays
- Insured
- Professional indemnity and public liability
- Phone
- 07833 053749
- Updated
- 27 October 2026
What we’re asked to look at in Hertford
Storms don’t only affect pitched roofs. Coverings can tear or peel back at the edges, and water can pond where outlets are blocked. We record what we find on flat and pitched roofs alike.
A survey makes sense if you’ve noticed:
- Broken or displaced guttering
- Torn or lifted flat roof coverings
- Cowls or aerials dislodged in the wind
- Lifted or missing ridge and hip tiles
Landlords with a home close to Hertford East station may find that a clear finding on where water gets in helps you brief a roofer straight away.
Questions to ask before booking
- Whether VAT is added on top
- Whether they hold professional indemnity and public liability insurance
- What they won’t be able to tell you
- How long they’ve been surveying roofs
Questions from Hertford
Is there anything to prepare before you come to Hertford?
It helps to clear access to the loft, and to let us know about leaks, damp patches or recent work. Let us know about parking and access in Hertford too.
Does a conservation area affect roof work in Hertford?
You can check whether a building is listed on Historic England’s list, and your council can tell you if it is in a conservation area. If a home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission.
How should I record storm damage myself?
Please don’t climb onto the roof. Photograph the damage from below or from a window. Note the date and time, and photograph any damage inside.
Do you survey roofs on blocks of flats?
Yes, as long as access is agreed. Roofs over flats are often shared, so the freeholder or managing agent needs to agree access. We inspect only the parts we are allowed to reach.
Will my insurer pay for an old roof?
Wear and tear is not normally covered. We describe what looks like fresh storm damage and what looks older. The claim decision is your insurer’s.
How long is the visit?
That depends on the size and shape of the roof, but most surveys take between one and two hours at a house, and longer if the damage is spread across a large roof. The report is sent afterwards by email.
What’s the best way to book?
To arrange a survey, phone 07833 053749 or send us an email with the address, the type of property and what’s prompted the survey. We’ll confirm the price and find a day that suits.
How the survey changes by roof type
Flat roof coverings
Wind can lift the edges of flat roof coverings or tear them. Damage is photographed and described.
Clay and concrete tiles
A missing tile lets rain reach the underlay. We photograph each gap.
How the survey works
Where it is relevant and can be reached safely, the roof space is checked as well as the outside. Inside, we look for staining, damp, gaps and signs of movement. The whole visit typically takes about 1–2 hours for most homes, depending on how much of the roof was hit. A typical visit in Hertford begins with the street side of the roof and then moves round the building. Rear gardens and side paths often give the best view of extensions and back slopes, so unlocked gates help. Then, if it can be reached safely, we look in the loft.
- We note the date of the storm and the damage you’ve seen.
- We check the roof from wherever it is safe.
- Each area of damage is photographed and described.
- We note the likely cause and any signs of older wear.
- You get a written report to pass to your insurer.
Before we arrive
- Keep pets in another room
- Dig out any old roof reports or invoices
- Check we can get to the back of the property
Booking a survey
Once you know what you need, call 07833 053749 or use the contact form. From there it is a case of choosing a package, agreeing the price and fixing a day.
Read more
Nearby places to Hertford
Other services in Hertford
What a storm damage roof report looks like in Hertford
What can be done to an older roof may depend on listing or a conservation area. The council is the place to check, along with Historic England’s list. In this part of the South East, older roofs are mostly slate or clay tile and many newer ones concrete tile, with flat-roofed extensions, dormers and garages common everywhere. Each of these roof types has its own typical places for water to get in.
For site and facilities teams at buildings such as Mill Mead Primary School, on a building that size, finding the source of a drip means looking well beyond the stain. If you own one of the older houses in the streets near Hertford United Reform Church, leaks on older roofs frequently start at lead flashings, valleys or around old chimney stacks.
Hertford is about 9 miles south-east of Stevenage, in Hertfordshire. Hertford is part of the area we cover across London and South East England. We cover towns and villages across Hertfordshire. There’s also a page for London.
Postcode districts we cover here for storm damage roof reports: SG14 and SG13. Whether your property is on Salisbury Square, Market Street and Parliament Square or anywhere close by, we can survey it. Main roads around Hertford include the A10 and A119. We also cover the places around Hertford: Horns Mill (1 mile south), Foxholes (1 mile east), Rush Green (2 miles east), Hertford Heath (2 miles south-east) and Little Amwell (2 miles south-east). Further out, we also cover Stevenage (9 miles north-west), St Albans (11 miles west), Bishop's Stortford (11 miles north-east), Welwyn Garden City (5 miles west), Harpenden (12 miles west) and Hitchin (13 miles north-west).
Near you in Hertford
Around Hertford, our work takes us to homes and buildings near The Old Barge pub and Richard Hale School and the streets around them. There is a railway station in Hertford itself: Hertford East station. A little further out are Hertford County Hospital (under half a mile south-west) and Mcmullen & Sons Brewery Museum (less than half a mile south-west). The countryside around Hertford includes Willowmead.
When you need someone else
In fairness, a roof survey has limits:
- The work of a loss adjuster appointed by your insurer
- What your policy covers, which depends on its wording
- Areas we cannot see safely
If in doubt, ring 07833 053749 or send us an email and we will recommend the right survey. What a survey covers and doesn’t.
Roof types and parts we check
- Flat roofs
- Gutters and fascias
- Flashings
- Slate and tile slopes
- Ridges and hips
- Chimney stacks
Landlord and commercial surveys in Hertford
Roof problems in a rented home affect tenants as well as the building. A survey helps you spot issues early and plan the work.
We also survey roofs for businesses and commercial landlords, including offices, shops and units. Larger roofs take longer, so they’re priced to suit.
What you can safely check yourself
The one thing to avoid is getting up close. Slates, tiles, flat roofs and rooflights can give way, and falls from height are serious. That part is for a survey, using safe viewpoints and a drone where it applies.
Inside, the loft is a good place to look, with care. Use a torch and stay on the joists or boards, and look for staining, damp timber or daylight coming through.