Greater London · London and the South East
Storm damage roof report in Hook, Greater London
Storm damage roof reports in Hook and the rest of Greater London. We survey on any day of the week.
- Ridge tiles that have come loose
- Damaged pots on the stack
- Damage from fallen branches or debris
Storm damage roof reports for homes and businesses in Hook
Our storm damage report starts from £150. You get a written report with photos by email. It is not a repair quote and doesn’t include repair costs, so you will need a roofer’s quote for that. The insurer may still send a loss adjuster of its own. What you get is an independent record of the damage and what seems to have caused it. We survey ridges and hips, chimney stacks and flashings, and people most often book us about damaged ridges and hips and water coming in after the storm.
Many London homes are well over a century old and their roofs have been patched more than once, so a new leak can be the latest sign of wear rather than a single event. Telling wear from a one-off event matters, because insurers normally exclude wear and tear. That is as true in Hook as anywhere in London. A written record with photographs helps you explain what was found to whoever deals with it next.
Pictures do a lot of the work in our reports, so you can see each defect rather than just read about it. Anything out of sight on the day is listed as such.
- Place
- Hook (KT9, KT6, KT10)
- Wider area
- Greater London
- Price
- From £150 inc. VAT
- Reports
- A written report with photos, by email
- Appointments
- Weekdays and weekends
- Cover
- Professional indemnity and public liability
- Call
- 07833 053749
- Page updated
- 27 October 2026
How the survey works
You do not need to do much on the day. Show us any stains, drips or problem areas you know about, and we’ll take it from there. The survey itself takes roughly 1–2 hours at a house, and longer if the damage is spread across a large roof. In converted houses and mansion blocks, the loft hatch is often on a shared landing. If that applies to your building, it helps to agree access with the neighbours or the managing agent first. Everything else is planned around the building, not the postcode.
- First we go through when the storm hit and what you’ve noticed.
- We check the roof from wherever it is safe.
- Each area of damage is photographed and described.
- The report notes whether the damage fits a storm, older wear or both.
- You get a written report to pass to your insurer.
How to prepare
- Buyers: confirm access with the estate agent or seller
- Keep pets in another room
- Find any records of previous roof work
Booking a survey
If you are buying, it helps to book soon after your offer is accepted, so there is time to use the report before exchange. For any other survey, just phone 07833 053749 or drop us an email when you are ready.
Read more
Questions from Hook
Will parking be an issue for a roof survey in Hook?
It depends on the street. If Hook has controlled parking where you are, a visitor permit is the easiest answer.
Do you carry out roof surveys in Hook?
Yes, Hook is one of the places we work. The survey and report are the same in Hook as anywhere else.
My storm claim was turned down. What now?
Raise it with your insurer first. The Financial Ombudsman Service may look at it if that does not resolve it. The Ombudsman looks at whether there were storm conditions, whether the damage fits a storm and whether the storm was the main cause.
Are you loss adjusters?
No. We are not loss adjusters and don’t act for you with the insurer. We provide an independent record of the roof for you to send to your insurer.
Can you tell me if my claim will be paid?
That is not something we can promise. The decision rests with your insurer and its policy. Our report gives you an independent record of the damage and its likely cause.
Is this an asbestos survey?
No. Asbestos surveys and sampling are not something we do. Where a material might contain it, such as old cement sheets on a building from before 2000, the report flags it.
Is this a RICS survey?
No. This is a survey of the roof only, and it is not a RICS Level 2 or Level 3 survey. Many buyers have both.
Landlord and commercial surveys in Hook
Letting agents can arrange access with tenants, at a time agreed in advance. We survey on weekdays and at weekends, which can make access easier.
Landlords, agents and building managers in Hook and across Greater London can book any of our surveys. To discuss a property or a block, ring 07833 053749 or use the contact form.
Towns and villages near Hook
What else we do in Hook
Tips that help
Over many surveys, some simple habits stand out:
- Keep fallen slates or tiles as evidence if safe
- Note the date and time you first saw the damage
- Arrange temporary cover with a roofer if rain is getting in
- Tell your insurer about the damage promptly
The report is emailed to you, and you decide what to send to your insurer. We don’t deal with the insurer on your behalf.
Keep records of roof work and surveys. They can help show the roof was looked after.
Wind, rain and roofs in Hook
Historic houses such as Fitznells Manor, about 2.6 miles south-east, show how far back building in the area around Hook goes. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs, and a listed home or one in a conservation area may need consent for changes of material. Further from the centre, London’s housing takes in interwar semis with hipped roofs in clay or concrete tiles as well as slate-roofed terraces. If your home in Hook is one of them, bay roofs, hips and later dormers each have their own details. The covering and its details give the first clues when tracing where water is coming from.
Homes near green spaces such as Stokes Field can get more leaves in their gutters in autumn, so outlets and downpipes are worth watching. If you run a business near The Ashley Centre, a leak can close part of a shop or office, so finding the cause quickly matters. For site and facilities teams at buildings like St Paul's CofE Primary School, water through a big roof can travel a long way before it drips, so the search covers more than the obvious spot.
Hook is about 2 miles north-west of Ewell, in Greater London. Hook is part of the area we cover across London and South East England. Across Greater London, we cover Hook and the places around it. London is in our area too.
All of KT9, KT6 and KT10 is within our area for storm damage roof reports. You will find streets such as Elm Road, Moor Lane and Glen Road. Main roads around Hook include the A243. Neighbouring places we cover for storm damage roof reports include Ditton Hill (1 mile north), Barwell (1 mile south-west), Long Ditton (1 mile north), Hinchley Wood (1 mile north-west) and Claygate (1 mile west). We also work in nearby towns such as London (13 miles north-east), City of Westminster (12 miles north-east), Marylebone (12 miles north-east), Kensington (10 miles north-east), St Pancras (14 miles north-east) and Shoreditch (15 miles north-east).
Near you in Hook
Locally, jobs take us to homes and businesses close to Stokes Field, Shrewsbury House School and Southborough High School, among other places. Hook has its own railway station: Chessington North station. A little further out are The Ashley Centre (3 miles south-east) and Tolworth Hospital (1.1 miles north-east). Not far away are Kingston Hill Road area and The Lake.
Should I look at the roof myself first?
Watch the gutters in a downpour, from a window or the ground. Overflowing water can be a sign of a blockage or a gutter that has dropped.
After heavy rain, check ceilings and the tops of walls for new stains. Photograph them and note the date.
Roof by roof
Slate roofs
Slates frequently outlast the nails that hold them. We check whether slipped slates suggest storm damage, older wear or both.
Clay and concrete tiles
Broken or missing tiles leave the underlay exposed to rain. We photograph each gap.
Leave it or get it looked at?
The sooner the damage is recorded, the clearer the evidence. Later weather and temporary repairs can make it harder to see what happened. London’s older roofs often have bitumen felt underlay or none at all, so once the slates or flashings let water past, little stops it reaching ceilings. Left unchecked, water soaks into timber and plaster and the damage spreads.
The Premium Survey includes thermal imaging and drone inspection where it applies, which starts from £400, including VAT. We will tell you which package suits the questions you have.
What you get with us
- Plain-English reports with photos
- 5,000+ roofs surveyed
- Over 20 years’ experience
- Surveys seven days a week
Take a look at how roof surveys are priced or two real surveys.