East Sussex · London and the South East
Storm Damage Roof Report in Mayfield
An independent record of roof damage after a storm across Mayfield, with drones and thermal imaging where they help. Get in touch for a price.
- Broken or displaced guttering
- Slates and tiles blown off the roof
- Torn or lifted flat roof coverings
What a survey costs
All our prices include VAT. What changes the price is:
- Commercial roofs and larger buildings
- How complicated the roof is, with its valleys, chimneys and parapets
- Which survey package you book
- The roof’s overall size
A small, low roof with good viewpoints takes less time than a tall, complicated one, and the package matters as well. The price is always agreed first.
What to tell us when you get in touch
We will normally ask about:
- Whether there’s a loft hatch, a shared roof or tricky access
- Any stains, drips or damp patches you’ve seen indoors
- Your postcode, so we can check access and travel
- What’s prompted the survey
Unsure which package suits your roof? It is easiest to ring 07833 053749 or drop us an email and describe the roof and what’s worrying you. We’ll talk you through the options and what they cost.
Storm damage roof report in Mayfield: what you get
Most policies do not cover wear and tear. So it matters whether the damage came from the storm or from a roof that was already worn. Our report records both: fresh breaks and recently moved slates or tiles, and older problems such as corroded nails or worn mortar. We describe what we see, whichever way it points. How the policy applies is for your insurer to decide. If you’ve noticed loose or broken chimney pots and cowls and lead lifted at abutments, a survey will tell you what’s going on.
Being in a small place like Mayfield makes no difference to how a leak or storm damage is looked at: we simply plan the journey and access ahead. Let us know where the water shows, when it appears and anything you’ve noticed outside, plus any earlier repairs. If you have photos of the water coming in, they help as well.
Most points in the report come with a picture, so you can see each defect rather than just read about it. If something couldn’t be seen safely, the report is clear about it.
- Place
- Mayfield (TN20)
- Wider area
- East Sussex
- Prices
- From £150 inc. VAT
- Report
- A written report with photos, by email
- Appointments
- Weekdays, Saturdays and Sundays
- Cover
- PI and public liability insurance
- Telephone
- 07833 053749
- Page updated
- 27 October 2026
How the survey works
There isn’t much for you to do on the day. Point out anything you’ve noticed, like stains, drips or loose pieces, and we’ll get on with the inspection. The survey itself takes roughly 1–2 hours at a house, and longer if the damage is spread across a large roof. Rural addresses near Mayfield can be hard to find from a postcode alone, so a few directions, or a note of a nearby landmark, help us arrive on time. After that, the survey runs as it would anywhere.
- We note the date of the storm and the damage you’ve seen.
- The roof is inspected from safe positions.
- We record and photograph the damage.
- The report notes whether the damage fits a storm, older wear or both.
- You get a written report to pass to your insurer.
Getting ready for the survey
- Find any records of previous roof work
- Make sure pets are kept safely away
- If the roof is shared, arrange access with whoever manages the building
Book a survey
If you’re buying, it helps to book soon after your offer is accepted, so you have the findings in time to act on them before you exchange. Otherwise, simply ring 07833 053749 or email us whenever suits you.
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Can I check my roof myself?
A DIY look is useful, but it is not a survey. You won’t see flashings, valleys or the backs of chimneys properly from the ground, and those are details a survey looks at closely.
Keep a simple record: when leaks happen, ground-level photos and any past roof work. Share it with us when you book, as it helps us focus the survey.
What a storm damage roof report doesn’t cover
We only report what can be seen safely on the day, so there are some things a survey cannot cover:
- Negotiating a claim settlement
- Whether your insurer will pay the claim
- Damage hidden under coverings or inside the structure, without opening up
Not sure which survey suits your roof? You can ring 07833 053749 or email us and we’ll tell you. What a survey covers and doesn’t.
What we check
- Chimney stacks
- Flat roofs
- Flashings
- Gutters and fascias
- Slate and tile slopes
- Ridges and hips
What we look for on each type of roof
Chimney stacks
High winds can loosen pots, cowls and aerials on stacks. We record any damage we can see.
Flat roof coverings
Lifted trims and laps are common after a storm. The report notes signs of recent damage and older wear.
Places near Mayfield
What else we do in Mayfield
Common questions in Mayfield
Do you cover Mayfield?
We do. The survey and report are the same in Mayfield as anywhere else, and visits run on weekdays and weekends.
Do you cover smaller places like Mayfield?
Yes, Mayfield is on our map. A small place gets exactly the same survey as a big one.
Should I go up on the roof to take photos?
Safely, from the ground or a window. Never climb onto a roof after a storm. With binoculars, you can see a lot from the ground, and we will record the rest.
What do I do if water is coming in?
Emergency cover over a damaged roof should be arranged with a roofer. If it is safe, photograph the damage before it is covered. Keep receipts for any emergency work.
My storm claim was turned down. What now?
Complain to your insurer first. After that, the Financial Ombudsman Service may be able to look at it. An independent report can add to your evidence, but we can’t say how it will turn out.
How experienced are you?
Over 5,000 surveys so far, over more than 20 years, and 98% of clients are satisfied.
Is there a set wind speed for storm damage?
Each policy has its own definition. About 55 mph is a common figure in many policies, but check your own wording.
Useful tips for Mayfield property owners
These tips come from what we see on roofs every week:
- Get a roofer to make the roof safe if needed
- Keep receipts for any emergency work
- Take photos from ground level or a window, never by climbing
- Read your policy wording on storm damage
If a claim is declined and you disagree, the first step is a complaint to the insurer. If that doesn’t resolve it, the Financial Ombudsman Service may be able to help.
After a storm, look at the roof from the street or garden. Binoculars help you spot slipped slates or lifted ridges. Never climb onto the roof yourself.
Mayfield roofs and the weather
In Sussex, older roofs are often handmade clay tile, frequently with tile-hanging on the walls below. Horsham stone slab roofs survive on some old Sussex buildings, alongside oast houses and timber-framed Wealden hall houses. The covering and its details give the first clues when tracing where water is coming from. The wider area around Mayfield has a long history of building, with Wadhurst Castle about 4.3 miles north-east. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs, and a listed home or one in a conservation area may need consent for changes of material.
Landlords with a home close to Crowborough station may find that a clear finding on where water gets in helps you brief a roofer straight away. Anyone responsible for a site like Mayfield Church of England Primary School will know that on a building that size, finding the source of a drip means looking well beyond the stain. If you own one of the older houses in the streets near Church of St. Dunstan, the leak may come from a chimney, a valley or tired lead rather than the covering itself.
Mayfield is about 5 miles south-east of Crowborough, in East Sussex. We survey roofs in Mayfield and the surrounding area as part of our work across London and the South East. Mayfield is one of the places in East Sussex where we work for storm damage roof reports. You can also see our page for Crawley.
Here we cover the TN20 postcode area for storm damage roof reports. Whether your property is on High Street, Station Road and Star Lane or anywhere close by, we can help. Neighbouring places we cover for storm damage roof reports include Wellbrook (1 mile south-west), Coggins Mill (1 mile north-east), Woolbridge (1 mile west), Argos Hill (1 mile north-west) and Rusher's Cross (2 miles north-east). Further out, we also cover Bexhill-on-Sea (15 miles south-east), Lewes (15 miles south-west), Hailsham (11 miles south), Crowborough (5 miles north-west), Uckfield (8 miles south-west) and Polegate (14 miles south).
Around Mayfield
We work in homes and buildings around St Leonards-Mayfield School and The Royal Oak Inn and the streets around them. The nearest railway station is Crowborough station, roughly 3.6 miles north-west. Well-known places in the area include Crowborough War Memorial Hospital (5 miles north-west). Not far away are Crowborough Country Park.