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East Sussex · London and the South East

Storm Damage Roof Report in Rusher's Cross

An independent record of roof damage after a storm in Rusher's Cross, carried out by an experienced roof surveyor. Every survey comes with a written report and photos.

  • Water coming in after the storm
  • Lifted or missing ridge and hip tiles
  • Damaged pots on the stack

Storm damage roof reports in Rusher's Cross

About our storm damage roof report in Rusher's Cross

The Financial Ombudsman asks three questions when it looks at storm complaints: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. We record what the roof shows about the damage and its likely cause. You or your insurer can check the weather for the date. We are frequently asked to look into holes or cracks caused by debris and lead lifted at abutments, on gutters and fascias, slate and tile slopes and chimney stacks.

Many homes in small places like Rusher's Cross face open ground, where storms hit ridges, verges and chimneys hardest. Damp in old stone, brick or timber walls is slow to dry out, which makes finding the cause quickly worthwhile. A written record also helps if you need to explain it to anyone else.

The report records the roof as we found it on the day. It is useful straight away, and a good reference for later, such as when you want to compare after future work.

Illustration of a house under storm clouds with slates blown off the roof and a clipboard checklist
Place
Rusher's Cross (TN20)
Wider area
East Sussex
Cost
From £150 inc. VAT
Report
A written report with photos, by email
Survey days
Monday to Sunday, daytime
Insurance
PI and public liability insurance
Phone
07833 053749
Page updated
27 October 2026

Wind, rain and roofs in Rusher's Cross

Handmade clay tiles and tile-hung upper walls are typical of older Sussex houses. Horsham stone slab roofs survive on some old Sussex buildings, alongside oast houses and timber-framed Wealden hall houses. Different coverings let water in at different points, which shapes where the search starts. Historic houses such as Wadhurst Castle, about 2.6 miles north-east, show how far back building in the area around Rusher's Cross goes. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs, and any change of roofing material on a listed home needs checking with the council first.

Trees in and around Wadhurst Park shed leaves that can end up in nearby gutters. If yours is one of the older homes in the streets near The Parish Church of St John the Baptist, leaks on older roofs frequently start at lead flashings, valleys or around old chimney stacks.

Rusher's Cross is about 5 miles east of Crowborough, in East Sussex. Houses, flats, blocks and commercial buildings in Rusher's Cross can all book storm damage roof reports, with a written report and photographs every time. Rusher's Cross is one of the towns and villages in East Sussex where we work. There is also a page for Maidstone.

Storm damage roof reports in TN20 are booked the same way as anywhere else. We also cover Tidebrook (1 mile north-east), Coggins Mill (1 mile south-west), Mayfield (2 miles south-west), Mark Cross (2 miles north-west) and Argos Hill (2 miles west). Within a short drive, we also cover Bexhill-on-Sea (15 miles south-east), Hailsham (12 miles south), Crowborough (5 miles west), Uckfield (10 miles south-west), Polegate (15 miles south) and Heathfield (5 miles south).

What’s near Rusher's Cross

We work in homes and buildings around Wadhurst Park, among other places. Rusher's Cross’s nearest station is Wadhurst station, about 2.7 miles north of the centre. A little further out are Ticehurst House Hospital (4.8 miles east). Not far away are Bewl Water and Crowborough Country Park.

Map of Rusher's Cross © OpenStreetMap contributors

What happens on the day

Where it’s relevant and can be reached safely, the loft space is checked as well as the outside. In the loft, the signs we look for are staining, damp, daylight and sagging. The whole visit usually takes about 1–2 hours for most homes, depending on how much of the roof was hit. Cottages and farmhouses around Rusher's Cross often have roofs at several levels, with lean-tos and outbuildings attached. We work round each section in turn, from the safest viewpoints, and anything we cannot see is noted.

  1. We note the date of the storm and the damage you’ve seen.
  2. We look at the roof from wherever it is safe.
  3. Each area of damage is photographed and described.
  4. We note the likely cause and any signs of older wear.
  5. We send you the report by email for your insurer.

Preparing for the visit

  • Unlock side gates and any roof access doors
  • Find any records of previous roof work
  • Check the loft hatch can be reached

Getting a price

To get a price for storm damage roof reports in Rusher's Cross, phone 07833 053749 or email us. The address, the type of property and what you need to know help us give you an accurate price.

Book a survey

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Can I check my roof myself?

Fresh stains on ceilings or walls after rain are worth noting. Take a photo and write down when you saw it, which helps when we check the roof.

During heavy rain, look at the gutters from the ground or a window. Overflowing water can point to a blockage or a sagging run.

What affects the cost of storm damage roof reports

Survey packages start from £150, with VAT included. What you pay for your roof depends on:

  • Building height and the viewpoints available
  • Basic, Standard or Premium
  • The type of building, from a house to a block or an office
  • If the survey needs thermal imaging or a drone

Prices start from £150, including VAT. Basic starts from £150, Standard from £250 and Premium from £400, VAT included, and we’ll tell you which fits.

What to tell us when you contact us

To price your survey accurately, we’ll ask about:

  • The type of building and roof, such as pitched or flat
  • Pictures of the roof from a safe spot, if you have them
  • Where the property is, with the postcode
  • Any stains, drips or damp patches you’ve seen indoors

To book a survey, phone 07833 053749 or send us an email with the address and what you’d like to know about the roof. You will know the price before anything is booked.

What we are asked to look at in Rusher's Cross

Landlords and managing agents book reports to keep a record for owners and insurers. It helps when explaining damage to a building owner or insurer.

Problems we come across frequently include:

  • Loose or broken chimney pots and cowls
  • Flat roof edges peeled back
  • Gutters pulled loose in the wind
  • Ridge tiles that have come loose

If you own a rental within reach of Wadhurst station, finding the cause of a leak fast keeps a tenant’s home dry and the work focused.

Questions to ask before you book

  • Their drone registration, if they fly one
  • Is VAT included in the price?
  • What insurance they carry
  • What experience they bring

What a roof survey includes

Landlords, agents and block managers in Rusher's Cross

For blocks of flats, a roof survey helps managing agents and residents’ management companies plan ahead. Recommendations are set out in order of urgency where relevant, which helps with budgets and planning.

Surveys can also be booked by buyers’ agents acting for a client. The report is emailed, so it can go straight to your client.

Why get it checked now?

A clear, independent record helps you explain the damage to your insurer. It records the damage and what seems to have caused it, alongside any photos you took yourself. Older and listed buildings around Rusher's Cross may need consent and matching materials for repairs, so a defect found early gives time to plan the work properly.

Prices quoted always include VAT, and the report isn’t charged as an extra. Our price is from £150, including VAT. Size, height and access decide where your roof falls.

Why choose Independent Roof Survey in Rusher's Cross

  • Prices that include VAT
  • More than 5,000 surveys completed
  • Photos and a written report every time
  • Surveys on weekdays, Saturdays and Sundays

Read how roof surveys are priced and two real surveys.

FAQs for Rusher's Cross

How do I find out if my home in Rusher's Cross is listed?

The council and Historic England’s list are the places to check. Either can affect what roof work is allowed, so it is worth checking before planning any.

Will you come out to Rusher's Cross?

Yes, we do. We survey roofs across London and the South East, from towns to the smallest villages. Longer journeys are simply planned beforehand.

How should I record storm damage myself?

Stay off the roof. Take photos from the ground or from windows. Record the date and any damage inside as well.

Will you deal with the insurance company for me?

No. We’re not loss adjusters, and we do not negotiate claims. We give you an independent report of the damage, which you can pass to your insurer.

Does someone need to be in?

That depends on the survey. For inside areas and the loft space, someone has to give us access.

Can I challenge a declined storm claim?

The first step is a complaint to your insurer. If you’re still unhappy, you may be able to take it to the Financial Ombudsman Service. An independent report can add to your evidence, but we cannot say how it will turn out.

Does your report mean my claim will be accepted?

We can’t say whether a claim will be paid. The decision rests with your insurer and its policy. Our report gives you an independent record of the damage and its likely cause.

20+ yearsRoof survey experience
5,000+ surveys98% customer satisfaction
Drones and thermal imagingCAA-registered drone operator
Fully insuredProfessional indemnity and public liability
Reports from £150Prices include VAT