West Sussex · London and the South East
Storm damage roof report in West Grinstead, West Sussex
A careful look at the roof at your property in West Grinstead, with photos and a written report.
- Flat roof edges peeled back
- Damage from fallen branches or debris
- Loose or torn flashings
West Grinstead: your questions answered
Do you cover smaller places like West Grinstead?
Yes, West Grinstead is covered. Our area covers London and the South East, and smaller places are part of that. Longer journeys are simply planned beforehand.
Do you carry out roof surveys in West Grinstead?
We do. The survey and report are the same in West Grinstead as anywhere else.
Can I challenge a declined storm claim?
Complain to your insurer first. After that, the Financial Ombudsman Service may be able to look at it. Our report gives you an independent record of the roof, though we can’t predict the outcome.
Do you act for me with my insurer?
No. We aren’t loss adjusters and don’t act for you with the insurer. We give you an independent report of the damage, which you can pass to your insurer.
Can you inspect my roof with a drone?
Yes, where it is applicable. Flights depend on the weather on the day and airspace rules, including flight restriction zones near airports. We’re a CAA-registered drone operator.
How long have you been surveying roofs?
We have been surveying roofs for over 20 years and have completed over 5,000 surveys across London and the South East.
Does someone need to be in?
It depends on what we need to see. Inside the building and in the loft, we need someone to let us in.
How a storm damage roof report works in West Grinstead
The Financial Ombudsman asks three questions when it looks at storm complaints: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. We record what the roof shows about the damage and its likely cause. Weather records for the date are for you or your insurer to check. We survey flat roofs, gutters and fascias and chimney stacks, and common reasons people get in touch are damage from fallen branches or debris and broken or displaced guttering.
Many homes in small places like West Grinstead face open ground, so storms hit ridges, verges and chimneys hard. Damp in old stone, brick or timber walls is slow to dry out, which makes finding the cause quickly worthwhile. A record with photos is useful if you need to show the damage to anyone else.
Most points in the report come with a picture, because a photo of a cracked flashing says more than a paragraph. Anything out of sight on the day is listed as such.
- Where
- West Grinstead (RH13)
- Wider area
- West Sussex
- Price
- From £150 inc. VAT
- Reports
- A written report with photos, by email
- Survey days
- Weekdays, Saturdays and Sundays
- Insured
- Professional indemnity and public liability
- Telephone
- 07833 053749
- Last updated
- 27 October 2026
What a storm damage roof report doesn’t cover
To be straight with you, there are limits to any roof survey:
- Negotiating a claim settlement
- A decision on your insurance claim
- How your policy defines a storm
If in doubt, ring 07833 053749 or send us an email and we’ll recommend the right survey before booking. What a survey covers and doesn’t.
Roofs we survey in West Grinstead
- Flat roofs
- Slate and tile slopes
- Chimney stacks
- Gutters and fascias
- Flashings
- Ridges and hips
Can I check my roof myself?
You can learn a lot from ground level. With binoculars, look for slipped or missing slates and tiles, gaps along the ridge and leaning chimneys. Please do not climb up for a closer look.
The one thing to avoid is getting up close. Roofs are fragile and slippery. That part is for a survey.
What affects the price in West Grinstead
Not every roof costs the same to survey, for these reasons:
- The roof’s overall size
- Whether thermal imaging or a drone is needed
- The height of the building and how the roof can safely be seen
- Basic, Standard or Premium
A small, low roof with good viewpoints takes less time than a tall, complicated one, and the package matters as well. We’ll give you the figure before anything is booked.
Helping us price your survey
These details help when you contact us:
- Your timetable, like an exchange date
- Any photos you have, taken from the ground or a window
- The reason for the survey, such as buying, a leak or storm damage
- Any marks or damp showing indoors
To book a survey, call 07833 053749 or use the contact form with the address and what you’d like to know about the roof. You’ll know the price before anything is booked.
Landlords, agents and block managers in West Grinstead
Surveys can also be booked by buyers’ agents acting for a client. The report is emailed, so it can go straight to your client.
We also survey roofs for businesses and commercial landlords. Bigger roofs take more time, and they’re priced for the size.
How it works
You do not need to do much on the day. Point out anything you’ve noticed, such as stains, drips or loose pieces, and we will get on with the inspection. The survey itself takes an hour or two at a house, and longer if the damage is spread across a large roof. Older rural homes like those around West Grinstead can have a main roof, lower lean-to roofs and outbuildings all joined together. Each part is looked at from wherever it can be seen safely, and anything we can’t see is noted.
- You let us know what happened and whether a roofer has made the roof safe.
- Inside, we look for signs of water in the loft and rooms below.
- The roof is inspected from ground level, windows and the roof where it is safe.
- We record fresh damage and older defects.
- You receive the written report with photographs.
Before we arrive
- Keep pets in another room
- Check we can get to the back of the property
- Tell us where we can park nearby
Getting a price
Not sure which survey you need? The easiest way is to call 07833 053749 or drop us an email and describe the roof and why you want it surveyed. We will explain the options and the price.
Advice
West Grinstead roofs and the weather
Older buildings may be listed or sit in a conservation area. To find out, check Historic England’s list and ask the council about conservation areas. In either case, a change of roofing material may need consent. Handmade clay tiles and tile-hung upper walls are typical of older Sussex houses. Some old buildings in Sussex have Horsham stone slab roofs. Each of these roof types has its own typical places for water to get in.
If you live in an older home near Shrine Church of Our Lady of Consolation and St Francis, old mortar, worn lead and slipped slates are the usual suspects when water gets in. Whatever the street in West Grinstead, a roof costs least to look after when faults are caught early.
West Grinstead is about 6 miles south of Horsham, in West Sussex. West Grinstead is part of the area we cover and the surrounding area across London and South East England. West Grinstead is one of the places in West Sussex we cover. For surveys nearby, see our Crawley page.
Here we cover the RH13 postcode area for storm damage roof reports. Whether your property is on Steyning Road, Carylls Meadow and Clothalls Lane or anywhere close by, we can help. Other places close to West Grinstead include Littleworth (1 mile south-east), Partridge Green (1 mile south-east), Dial Post (2 miles south-west), Shipley (2 miles west) and Whitehall (2 miles west). Further out, we also cover Crawley (11 miles north-east), Horsham (6 miles north), Worthing (11 miles south), Haywards Heath (10 miles east), Burgess Hill (9 miles east) and Littlehampton (15 miles south-west).
Near you in West Grinstead
For a walk, there is Knepp Wildland.
Towns and villages near West Grinstead
More services for West Grinstead
Before and after the survey
Most of what helps is simple and safe from ground level. Our suggestions:
- Take photos of stains and damp inside
- File receipts for anything you pay for
- Ask a roofer for emergency temporary protection if water is coming in
- Note the date and time you first saw the damage
For repair costs, ask a roofer to quote. The report gives them a clear list of the damage.
Clear gutters and outlets before the stormy months. Blocked drainage can add water damage to wind damage.