Greater London · London and the South East
Thermal Roof Survey in New Eltham
Thermal roof surveys in New Eltham, with over 20 years’ experience behind it. You get a clear report with photos.
- Areas losing heat at the eaves and junctions
- Damp around chimneys and parapets
- Cold areas below the roof
Different roofs, different checks
Single-ply and EPDM roofs
Thin membranes can show patterns from the layers beneath. Shiny surfaces can reflect heat, so we take care reading the images.
GRP fibreglass roofs
GRP roofs are laid over timber boards, so trapped moisture can affect the deck. Thermal imaging can suggest where that may be happening.
How a thermal roof survey works in New Eltham
Thermal imaging is a useful tool, but it has limits. It shows surface temperature, and things like sun, shade, reflections and wind all affect the readings. That’s why we check findings with moisture readings and a close visual inspection. The report is clear about what the images show and what they do not. Where something can’t be confirmed, we say what would help next. Common reasons to book are leaks that are hard to trace and moisture around outlets and upstands, across commercial roofs, ceilings below the roof and loft conversions.
Many London roofs are hidden from the pavement: valley gutters behind parapets, dormers and flat-roofed rear additions. That’s where a view from the air or a thermal camera helps, by showing what can’t be reached safely. The weather decides the day: both drones and thermal cameras need the right conditions. Thermal images show surface temperature, not water itself, so findings are checked with moisture readings.
What you get is a clear record of the roof on the day we saw it. That makes it useful now and a handy reference later, like when you want to compare after future work.

- Where
- New Eltham (SE9, DA15, BR7)
- Region
- Greater London
- Cost
- From £400 inc. VAT
- Your report
- Emailed report with photos and recommendations
- Appointments
- Monday to Sunday, daytime
- Insured
- PI and public liability insurance
- Telephone
- 07833 053749
- Page updated
- 27 October 2026
Places near New Eltham
Also in New Eltham
Landlords, agents and block managers in New Eltham
A roof problem in a let property affects your tenants as well as the building. A survey helps you spot issues early and plan the work with less disruption.
Freeholders and residents’ companies use a roof report to plan and budget.
Airspace, weather and New Eltham roofs
If your survey includes the drone, we check the Drone Safety Map for restrictions before flying. Further from the centre, London’s housing takes in interwar semis with hipped roofs in clay or concrete tiles as well as slate-roofed terraces. Hips, bay roofs and later loft conversions are typical of those semis, if your home is one of them. Steep or complicated roofs are often hard to see from the ground, which is where aerial photos and thermal images help.
Shop and office owners around The Glades may find that big, flat commercial roofs are where photos from the air and thermal images help most. Take an older house close to All Saints Church: thin or patchy insulation under an old roof often shows up clearly on a thermal image. Anyone responsible for a site like Wyborne Primary School will know that thermal images can show where wet insulation sits under a big flat roof.
New Eltham is about 1 mile south-east of Eltham, in Greater London. We visit New Eltham as part of our work across Greater London, for houses, flats and commercial buildings. New Eltham is one of the towns and villages in Greater London where we work. You can also see our page for London.
Here we cover the SE9, DA15 and BR7 postcode area for thermal roof surveys. We cover properties on Green Lane, Gerda Road and Novar Road. We also cover the places around New Eltham: Eltham (1 mile north-west), Longlands (1 mile south-east), Coldharbour (1 mile south-west), Avery Hill (1 mile north) and Blackfen (1 mile north-east). Further out, we also cover London (8 miles north-west), City of Westminster (11 miles north-west), Marylebone (11 miles north-west), Kensington (13 miles west), St Pancras (10 miles north-west) and Shoreditch (9 miles north-west).
What’s near New Eltham
In New Eltham, that means homes and buildings near Elmstead Wood and St Thomas More Catholic Comprehensive School and the streets around them. New Eltham has its own railway station: New Eltham station. Well-known places in the area include Metropolitan Police Museum (1.4 miles east) and Eltham Community Hospital (1.1 miles north-west). Not far away are Summer Hill and The Tarn.
Tips from our surveys
Here are a few things we’d tell any owner, before and after a survey:
- Keep the report to compare against after any repair
- Do not climb onto the roof to look for leaks yourself
- Keep the heating on as usual before a heat loss survey
- Keep dated photos of any marks on ceilings
If the images suggest moisture that cannot be confirmed, we’ll say what would help next, for example electronic leak detection or a roofer opening up a small section.
After repairs or a new covering, a later survey can confirm things are dry in suitable weather.
Should I look at the roof myself first?
A DIY look is useful, but it is not a survey. From the ground, valleys, flashings and the backs of chimneys are often out of sight, and those are details a survey looks at closely.
After heavy rain, check ceilings and the tops of walls for new stains. Photograph them and note the date, which helps when we check the roof.
New Eltham: your questions answered
Is drone flying allowed in New Eltham?
Normally it comes down to two things: the airspace at the address and the weather. London’s airspace includes flight restriction zones around Heathrow, London City Airport and London Heliport, and restricted areas over Hyde Park, the City of London and the Isle of Dogs. Every London address is checked against them before a flight. Before any flight, we check the Drone Safety Map for airspace restrictions. A small drone cannot fly safely in strong wind or heavy rain.
How do I find out if my home in New Eltham is listed?
The council and Historic England’s list are the places to check. Either can affect what roof work is allowed, so it’s worth checking before planning any.
Will you walk on the roof?
Only when it is safe. Safety comes first, and fragile or steep roofs can’t always be walked on. We use safe viewpoints, the loft space and a drone where it applies.
Will you photograph what you find?
Yes, plenty. Pictures sit next to the findings they show, so you can see what we mean.
What do I do with the report?
We email you the written report with photographs and recommendations. You can use it to talk to a seller, an insurer, a roofer or a managing agent, whichever applies.
How many surveys have you done?
We have completed more than 5,000 surveys, across 20+ years of surveying roofs.
Can you check my loft insulation with a thermal camera?
Thermal images can suggest where heat is escaping and where insulation may be missing. The survey is not an energy rating or a heat loss calculation, but the report shows where to look more closely.
What affects the price in New Eltham
Every roof is different, so prices are confirmed before you book. This is what makes a difference:
- The use of thermal imaging or a drone
- The height of the building and how the roof can safely be seen
- Commercial roofs and larger buildings
- How many separate roofs there are, like extensions, dormers and garages
What a survey costs comes down to the roof itself: its size, its height, how many sections it has and how safely it can be seen. Thermal roof survey starts from £400, including VAT.
Booking your survey
Here’s what helps us most when you contact us:
- Where any leaks, stains or damp patches show inside
- The property’s address and postcode
- Pictures of the roof from a safe spot, if you have them
- Whether there is a loft hatch, a shared roof or tricky access
Our phone lines are open seven days a week. To book or ask a question, call 07833 053749 or use the contact form.
How it works
We’ll ask a few questions first, such as when any problem began and what work has been done before. Then the inspection itself takes between one and two hours for a house; commercial roofs usually need 3–4 hours. In New Eltham, visits are available on weekdays and at weekends. London parking is frequently by permit or pay-and-display, so it’s useful to know what’s near you. A back bedroom window can be the best vantage point for a rear addition, so we may ask to use one.
- We start with the roof, its history and any signs of damp or heat loss.
- The weather and surface conditions are recorded.
- We inspect the roof and take thermal images during the same visit.
- Moisture readings are used to check what the camera shows.
- The Premium report reaches you the same day, and we go through it with you in person.
How to prepare
- For flats, check roof access has been agreed
- Let us know about any leaks, stains or damp patches you know of
- Let us know where we can park nearby
How to book
Buyers should book once an offer has been accepted, so you have the findings in time to act on them before you exchange. For any other survey, just call 07833 053749 or email us when you are ready.