Kent · London and the South East
West Malling New Roof Snagging
Find out what’s going on with the new roof before you spend money on it. New roof snagging in West Malling.
- Cracked mortar at the ridge or hips
- Underlay not dressed into the gutter
- Broken coverings left on a new roof
About our new roof snagging in West Malling
Ventilation matters on a new roof. We look for ridge, eaves or tile vents where they’ve been fitted and look in the roof space for condensation. We note what we can see. Without enough airflow, a roof space can suffer from condensation, which is easier to put right while the roofer is still involved. We record what we see. We survey ridges and verges, loft conversions and dormers and flashings and valleys, and common reasons people get in touch are broken coverings left on a new roof and flashings not properly dressed or fixed.
In a smaller place like West Malling, homes are mostly houses and bungalows, from older cottages to more recent builds. Older roofs may still have their original slates or clay tiles, with fixings and underlay that have done a long stint. For a purchase or a newly replaced roof, what’s under the coverings matters as much as what’s on top. Breathable membranes only appeared in the late 1990s, so older roofs often have bitumen felt or nothing at all.
How fast the report arrives depends on the package: Basic within 48 hours, Standard in 24–48 hours and Premium the same day.
- Location
- West Malling (ME19)
- Wider area
- Kent
- Price
- From £150 inc. VAT
- Reports
- Written, with photos, emailed to you
- Appointments
- Weekdays and weekends
- Cover
- PI and public liability insurance
- Phone
- 07833 053749
- Last updated
- 27 October 2026

How the survey works
Before we start, let us know why you’ve booked: buying, a leak, storm damage, new work or just wanting to know where things stand. It helps us focus on what matters most to you. The visit normally takes roughly 1–2 hours for a house, while a commercial roof takes nearer three to four hours. Parking around West Malling is normally easier than in a town centre, but mention lanes, gates or long drives. Low roofs on bungalows can frequently be seen well from ground level, and the loft shows the rest, while taller roofs may need other vantage points or the drone where applicable.
- We ask what work was done and when it was finished.
- We look at the tiles or slates, ridges, hips and verges from safe vantage points.
- Flashings, valleys, gutters and visible underlay at the eaves are checked.
- The loft space is checked where safe, along with any mess or damage left after the work.
- You get a photo report listing the snags we found.
How to prepare
- Note where any stains or damp appear
- Unlock side gates and any roof access doors
- For a flat or shared roof, check access with the building owner or managing agent
Arrange a survey
You can call us seven days a week, including Saturdays and Sundays. For a price or to book, phone 07833 053749 or email us.
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Your questions about new roof snagging in West Malling
Is West Malling in the area you cover?
Yes, West Malling is one of the places we work. Every survey there gets the same written report with photos.
How do I find out if my home in West Malling is listed?
For listing, use Historic England’s list; for conservation areas, ask the council. It matters most if you’re planning to re-roof in a different material.
How soon after the work should I book a snagging inspection?
Once the roofer says the job is done, ideally before you pay in full. That leaves time to raise anything we find.
How much time does a snagging visit need?
For a house, expect about 1–2 hours on site with commercial roofs nearer 3–4 hours.
Do I need to be at home?
It depends on what we need to see. For inside areas and the loft space, someone has to give us access, while outside access can be discussed as you book.
Do you look in the roof space?
Yes, where the survey calls for it and there’s safe access. Inside, we look for damp, staining, gaps and sagging.
Will you deal with my roofer if there’s a problem?
No, we report on the roof and do not take sides. Any dispute stays between you and your roofer or builder, and you may want legal advice for that.
Leave it or get it looked at?
Some faults only show when water gets in. Checking early gives you a record of the roof’s condition at handover. In an older home around West Malling, water from a roof defect can get into timber and plaster, which is far harder to put right than the roof fault itself.
Every price we give includes VAT. Our price is from £150, including VAT. We confirm the price for your roof before booking.
What you get with us
- Every finding written up with photos
- Thermal imaging and drones used where they help
- Customer satisfaction of 98%
- Surveys on weekdays and at weekends
Can I check my roof myself?
After strong wind, take a look from the pavement or garden: broken slates or tiles in the garden, gaps along the ridge or loose lead are signs to note. Leave anything above ground level to a survey.
Fresh stains on ceilings or walls after rain are worth noting. Photograph them and note the date.
Different roofs, different checks
Clay and concrete tiles
Tiled roofs frequently have snags at the verges and eaves. They get close attention.
Slate roofs
Natural slate can last 100 years or more, so the laying matters. Cracked, slipped or uneven slates are noted.
Buying a home or a new roof in West Malling
With Old Soar Manor about 4.2 miles south-west, West Malling sits in an area with a long building history. Older roofs in the wider area can hide decades of patch repairs, so the detail matters. Many older homes in Kent have handmade clay tiles, including Kent peg tiles held by pegs through two holes, and tile-hanging on their upper walls. Oast houses and timber-framed Wealden hall houses are part of the county’s older buildings too. For a purchase or a newly finished roof, the materials decide which details matter most.
Landlords with a home close to West Malling station may find that a written report helps before buying a rental or paying for a new roof on one. Take an older house close to Parish Church of St Mary the Virgin: ask the seller about past roof repairs, because older roofs often have patched valleys, replaced slates and reset ridges.
West Malling is about 6 miles west of Maidstone, in Kent. West Malling is part of the area we cover and the surrounding area across London and South East England. West Malling is one of the places in Kent where we work for new roof snagging. There is also a page for Maidstone.
We survey roofs across ME19 for new roof snagging. Local streets include High Street, Police Station Road and London Road, all of which we cover. With the A20 close by, West Malling is easy for us to reach for new roof snagging. Nearby, we also carry out new roof snagging in Well Street (1 mile south-east), East Malling (1 mile east), Kings Hill (2 miles south), Ditton (2 miles east) and Red Hill (3 miles south-east). Further out, we also cover Maidstone (6 miles east), Sittingbourne (15 miles east), Dartford (13 miles north-west), Sevenoaks (9 miles west), Royal Tunbridge Wells (12 miles south-west) and Gravesend (9 miles north).
Around West Malling
Around West Malling, our work takes us to homes and buildings near Manor Park Country Park, The Malling School and The Malling School and the streets around them. The closest station to West Malling is West Malling station, roughly 0.7 miles east of the centre. Nearby you will also find Coldrum Long Barrow (2.3 miles north-west) and Leybourne Castle (1.1 miles north-east). Not far away are Burham Down and Blue Bell Hill.
What this survey can’t tell you
To be straight with you, there are limits to any roof survey:
- Settling a dispute with your roofer or builder
- Areas out of view from every safe vantage point
- Fixings and underlay hidden under the coverings
If you are not sure which survey you need, call 07833 053749 or use the contact form and we’ll give you a straight answer before you book. What a survey covers and does not.
What this survey covers
- Replacement roofs
- Loft conversions and dormers
- New-build homes
- New flat roofs
- Ridges and verges
- Flashings and valleys
Before and after the survey
Small things make a difference. Our tips:
- Check before your warranty period ends
- Watch for gutters overflowing in rain
- Book snagging before the final payment
- Tell your roofer the work will be inspected
If anything in the report isn’t clear, ask us. With the Standard Survey there’s a follow-up consultation, and the Premium Survey includes an in-person one.
Tell your roofer at the start that the work will be inspected. It sets clear expectations and leaves time for snags to be fixed.