Medway · London and the South East
Roof leak investigation in Capstone, Medway
Tracing where water is getting into your roof across Capstone, using drones and thermal imaging where it applies. Call or email for a price.
- A leak that comes and goes with the weather
- Drips in the loft during heavy rain
- Water marks that spread in wet weather
Roof leak investigations for homes and businesses in Capstone
On a flat roof, water can travel a long way under the covering. Common causes are splits and blisters, tired upstands and outlets that do not drain. Standing water puts extra pressure on every weak point. We check the roof surface and the ceiling below to narrow it down. Leaks under flat extension, garage and dormer roofs are common. Felt often lasts around 15 to 20 years, so age is part of the picture. We survey valleys and parapet gutters, slate and tile slopes and lead flashings, and people most often book us about water through the ceiling under a flat roof and damp underlay across a wide area.
Somewhere as small as Capstone, older roofs have often been repaired many times. A new leak may be fresh damage or the latest sign of long-term wear, which matters if you are thinking of an insurance claim. We check what can safely be seen and set out what we find. Older walls and timbers hold water for a long time, so it is worth finding the cause soon.
Report times depend on the survey you book: the Basic Survey within 48 hours, the Standard Survey in 24 to 48 hours and the Premium Survey on the same day.
- Place
- Capstone (ME7)
- Wider area
- Medway
- Prices
- From £150 inc. VAT
- Report
- A written report with photos, by email
- Survey days
- Monday to Sunday, daytime
- Insurance
- Professional indemnity and public liability
- Telephone
- 07833 053749
- Page updated
- 27 October 2026
What a survey costs
What a survey costs depends on the time and equipment it needs. The main factors are:
- Height and safe access
- Whether you choose the Basic, Standard or Premium Survey
- If the survey needs thermal imaging or a drone
- Features like valleys, chimneys, dormers and parapets
To find out what your survey will cost, call 07833 053749 or email us and let us know about the roof. The price is agreed before a date is set.
Booking your survey
If you can, have these to hand when you get in touch:
- Any deadline, such as an exchange date
- Where any leaks, stains or damp patches show inside
- Whether there’s a loft hatch, a shared roof or tricky access
- Any photos you have, taken from the ground or a window
To book a survey, call 07833 053749 or send us an email with the address and what you’d like to know about the roof. You’ll know the price before anything is booked.
Honest limits
In fairness, a roof survey has limits:
- Whether rotten timbers meet design loads
- The repair itself (the investigation finds and reports the cause)
- Leaks that only appear in weather we can’t recreate
If in doubt, call 07833 053749 or use the contact form and we will suggest the right survey. What our survey covers.
Roof types and parts we check
- Slate and tile slopes
- Chimney stacks
- Lead flashings
- Valleys and parapet gutters
- The roof space
- Rooflights and dormers
- Flat roof details
What happens on the day
It helps to start with what’s prompted the survey: a purchase, a leak, a storm, new work or simply peace of mind. That way we can focus on what matters to you. Most visits take an hour or two, more where the leak is intermittent or the roof is large. Older roofs in small places like Capstone can have low, tight loft spaces, so it is useful to know whether there is a loft hatch and how easy it is to reach. Only areas that can be reached safely are inspected.
- You pick a Basic, Standard or Premium Survey.
- We agree a date, including weekends.
- The investigation works from the stain back to the roof.
- Where it is useful and included, we take moisture readings and use thermal imaging.
- The report explains the likely entry point and what needs attention.
Preparing for the visit
- Leave a clear route to the loft
- Keep pets inside or away from the areas we are looking at
- Jot down any questions you want answered
Booking a survey
Booking is simple: just phone 07833 053749 or use the contact form, tell us about the property and we will explain which survey suits. The price is agreed up front.
Advice
Other services in Capstone
Capstone questions
Does a conservation area affect roof work in Capstone?
Check Historic England’s online list first, then ask the council about conservation areas and any Article 4 direction. It matters most if you’re planning to re-roof in a different material.
Will you come out to Capstone?
We do. Villages and rural addresses get the same survey as a town house, with the route planned beforehand.
How soon will I get the report?
That depends on the survey you book: the Basic Survey report arrives within 48 hours, the Standard Survey in 24 to 48 hours and the Premium Survey the same day. Reports are sent by email.
Can you inspect my roof with a drone?
Yes, where it’s applicable. Flights depend on the weather on the day and airspace rules, including flight restriction zones near airports. We’re a CAA-registered drone operator.
How should I prepare for the leak investigation?
Keep a note of when it leaks. Clear access to the loft. Keep away from any light or socket that water is reaching.
What will the report tell me?
It works through the roof part by part, in writing and with photos, finishing with recommendations. The most urgent items are made clear.
How many surveys have you done?
We have more than 20 years’ experience and have carried out more than 5,000 surveys.
Should I look at the roof myself first?
You can learn a lot from ground level. Binoculars help you spot slipped slates or tiles, gaps along the ridge and a leaning stack. Please don’t climb up for a closer look.
What you cannot do safely is get up close. Roofs are fragile and slippery, and a fall can be serious. That’s where a survey comes in.
Tips from our surveys
A survey works best with a little help from you, before and after. Tips:
- Keep water away from lights and sockets
- Write down the wind direction and rain when it leaks
- Make sure the loft is accessible
- Let us know about any past repairs to the roof
Keep the report after the work is done. If the leak returns, it is a useful record of what was found, which makes the next step quicker.
Plan a roof survey every few years. They’re where most leaks start, and catching wear early keeps water out.
Roof leak investigations around Capstone
Capstone lies within about 3 miles of the sea, so there’s more wind and more salt in the air than further inland. Driving rain off the sea can be pushed into gaps that stay dry in calmer weather, while salt slowly corrodes metal fixings and flashings. Restoration House, about 3.1 miles north-west, is one of the historic houses in the wider area around Capstone. If your home is one of the older ones, expect a mix of original materials and later repairs on the roof, and any change of roofing material on a listed home needs checking with the council first.
If you live in an older home near All Saints Church, old mortar, worn lead and slipped slates are the usual suspects when water gets in. For businesses in and around places like Pentagon Shopping Centre, water through a ceiling can damage stock and close a sales floor, so the source needs finding fast. Take a building like Hempstead Infant School: a leak through a large roof is frequently found some distance from where the water shows inside.
Capstone is about 1 mile south-west of Gillingham, in Medway. Capstone gets the same service as everywhere else we work: a close look at whatever is safely visible, photographs and a clear written report. Our area takes in places right across Medway, from the larger towns to small villages. We also survey roofs in Maidstone.
Roof leak investigations in ME7 are booked the same way as anywhere else. We also cover the places around Capstone: Darland (1 mile north), Hale (1 mile north-west), Hempstead (1 mile south-east), Gillingham (1 mile north-east) and Chatham (1 mile west). We also work in nearby towns such as Rochester (4 miles north-west), Strood (4 miles north-west), Hoo St Werburgh (5 miles north), Rochester Riverside (3 miles north-west), Peters Village (4 miles west) and Brompton (3 miles north-west).
Near you in Capstone
We work in homes and buildings around Chatham Grammar School for Girls, The Star pub and The Robert Napier School. The closest station to Capstone is Gillingham (Kent) station, about 2 miles north. Well-known places in the area include Medway Maritime Hospital (1.7 miles north-west) and Pentagon Shopping Centre (2.3 miles north-west). The countryside around Capstone includes Burham Down and Blue Bell Hill.
What happens if roof problems are left?
If a leak has been ‘fixed’ before and has come back, the cause was probably missed. A careful investigation looks at every likely route, not just the obvious one. That’s often what breaks the cycle. Older cottages and farmhouses around Capstone can have roof timbers that have been there a very long time, and water through a failed covering can rot timber if it’s left.
Prices start from £150, including VAT. The final price depends on how big and how high the roof is, access and which survey you book.
Why book with us
- Drones and thermal imaging where applicable
- 5,000+ roofs surveyed
- 20+ years’ experience
- CAA-registered drone operator (Flyer ID and Operator ID)
Read how roof surveys are priced or what we found on two real jobs.