West Berkshire · London and the South East
Storm damage roof report in Downend, West Berkshire
Find out the condition of the roof at your property in Downend from an independent roof surveyor. We visit on weekdays and at weekends.
- Torn or lifted flat roof coverings
- Stains appearing after strong winds
- Damaged ridges and hips
Storm damage roof reports for homes and businesses in Downend
The Financial Ombudsman asks three questions when it looks at storm complaints: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. Our report focuses on the second and third points. You or your insurer can check the weather for the date. We’re frequently asked to look into damaged gutters and fascias and loose or torn flashings, on flat roofs, flashings and chimney stacks.
Somewhere as small as Downend, older roofs have frequently been repaired many times. That makes it hard to tell new damage from old wear, which matters if you are thinking of an insurance claim. The report says what was seen and what it points to. Damp in old walls and timbers is slow to dry, so the sooner the cause is found the better.
Most points in the report come with a picture, because a photo of a cracked flashing says more than a paragraph. Anything out of sight on the day is listed as such.
- Location
- Downend (RG20)
- Region
- West Berkshire
- Price
- From £150 inc. VAT
- Report
- A written report with photos, by email
- Appointments
- Weekdays and weekends
- Insured
- Professional indemnity and public liability
- Call
- 07833 053749
- Updated
- 27 October 2026

What a storm damage roof report doesn’t cover
Every survey has limits, and we’d rather be clear about that before you book. Keep these in mind:
- The outcome of a claim
- The work of a loss adjuster appointed by your insurer
- A price for the repairs
If you’re not sure which survey you need, phone 07833 053749 or send us an email and we’ll give you a straight answer before booking. What our survey covers.
Roof types and parts we check
- Flashings
- Slate and tile slopes
- Chimney stacks
- Gutters and fascias
- Flat roofs
- Ridges and hips
Practical tips
Some practical points come up on survey after survey. They apply to most roofs:
- Keep invoices for temporary repairs
- Arrange temporary cover with a roofer if rain is getting in
- Photograph damage inside the house too
- Keep fallen slates or tiles as evidence if safe
The insurer might appoint a loss adjuster. You will have your own independent record to refer to.
Keep records of roof work and surveys. They can help show the roof was looked after.
Towns and villages near Downend
Also in Downend
What a storm damage roof report looks like in Downend
In this part of the South East, older roofs are mostly slate or clay tile and many newer ones concrete tile, with flat-roofed extensions, dormers and garages common everywhere. Different coverings let water in at different points, which shapes where the search starts. The wider area around Downend has a long history of building, with Shaw House about 4.2 miles south. If your house is among the older ones, expect a mix of original materials and later repairs on the roof, and any change of roofing material on a listed home needs checking with the council first.
If you look after a building such as Chieveley Primary School, tracing a leak on a big roof starts with where the water appears and works back.
Downend is about 5 miles north of Newbury, in West Berkshire. Downend is part of the area we cover across London and South East England. We cover towns and villages across West Berkshire, large and small. We also survey roofs in Reading.
Every address in RG20 is within our area for storm damage roof reports. Whether your property is on Downend Lane, Bardown and Northfields or a nearby road, we can help. Nearby, we also carry out storm damage roof reports in Chieveley (1 mile south), North Heath (1 mile south-west), World's End (1 mile north-east), Peasemore (2 miles north-west) and Beedon (2 miles north). Larger places within reach include Newbury (5 miles south), Thatcham (5 miles south-east), Burghfield Common (12 miles south-east), Speenhamland (5 miles south), Hungerford (10 miles south-west) and Calcot (12 miles east).
Near you in Downend
We work in homes and buildings around The Wheatsheaf pub. A little further out are Hampstead Norris Castle (3.3 miles east) and West Berkshire Community Hospital (4.7 miles south). Not far away are Snelsmore Common.
What affects the cost of storm damage roof reports
To price your survey, we check:
- Roof area
- Which survey package you book
- Commercial roofs and larger buildings
- Any need for thermal images or a drone flight
Thermal imaging and drone inspection (where it applies) come with the Premium Survey, from £400 inc. VAT. We can help you choose the package that fits what you need to know.
Booking your survey
Getting the details right at the start saves time. Please include:
- When you need the report by
- The address and postcode of the property
- What’s prompted the survey
- Photos of the roof, taken safely from the ground or a window
Booking is simple: just call 07833 053749 or email us and give us some details about the property and we’ll explain which survey suits. The price is agreed up front.
Downend: your questions answered
Is Downend in the area you cover?
Yes. Our area covers London and the South East, and Downend is part of that. Just call 07833 053749 or use the contact form and let us know about the property, and we’ll talk through which survey suits.
Do you cover smaller places like Downend?
We do. Villages and rural addresses get the same survey as a town house.
Do you use drones?
Where it helps and it’s safe, yes. Flights depend on the weather on the day and airspace rules, and we check for restrictions near airports before flying. We hold a CAA Flyer ID and Operator ID.
Do I have to be there for the survey?
Not necessarily. If we only need the outside, we can agree that in advance, but anything inside needs someone there to give access.
Can you survey at the weekend?
Surveys can be booked for any day of the week: weekdays, Saturdays and Sundays. Just tell us the days that suit you.
How many surveys have you done?
Over 20 years and more than 5,000 surveys.
How long does the survey take?
It normally takes about one to two hours for a house, and about three to four hours for a commercial roof. You will then get the report by email.
Common roof problems in Downend
Strong winds lift loose or poorly fixed slates and tiles, ridge pieces and flashings. Rain can then blow in where slates or tiles have gone. People typically call us after a storm, once they’ve noticed damage or a leak.
We’re often asked to look at:
- Lifted or missing ridge and hip tiles
- Damage from fallen branches or debris
- Gaps where slates or tiles have gone
- Lead lifted at abutments
Take an older house close to Church of St Mary: old mortar, worn lead and slipped slates are the usual suspects when water gets in.
Before you book anyone
- When you will get the report
- Whether any drone flown is registered with the CAA
- How they plan to inspect the roof safely
- Whether you can ask questions once you have the report
The survey, step by step
When we arrive, we start by asking what you’ve noticed and what you need to know. After that, we check everything we can see safely. The survey normally takes about 1–2 hours for most homes, depending on how much of the roof was hit. Somewhere like Downend needs a little journey planning: let us know about lanes, gates and parking. On the day, we inspect everything that’s safely in view, inside and out.
- You tell us when the storm was and what damage you’ve seen.
- We inspect the roof from safe viewpoints and from the loft where there is access.
- The damage is recorded with photos, area by area.
- The likely cause is recorded, along with any evidence of older wear.
- We send you a written report with photos, ready to give to your insurer.
Getting ready for the survey
- If you are buying, check with the agent that we can get in
- Find any records of previous roof work
- Keep pets inside or away from the areas we’re looking at
Book a survey
If you have photos of the roof, send them over. Take them safely from ground level or a window. To get started, call 07833 053749 or send us an email.
Related advice
For landlords and managing agents
Where a roof is shared: access has to be agreed with whoever owns or manages the building. Tell us about it as you book and we’ll plan the visit with that in mind.
Managing agents and residents’ management companies use roof surveys to plan maintenance. Recommendations are set out by urgency where it matters, which helps with budgets and planning.