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Kent · London and the South East

Storm damage roof report in Hartley, Kent

Storm damage roof reports across Hartley, with over 20 years’ experience behind it. You get a clear report with photographs.

  • Damaged flat roof membrane
  • New damp or leaks inside
  • Lifted or missing ridge and hip tiles

Storm damage roof reports in Hartley

What a survey costs

Survey packages start from £150, with VAT included. What you pay for your roof depends on:

  • Roof area
  • Features like valleys, chimneys, dormers and parapets
  • The height of the building and how the roof can safely be seen
  • Basic, Standard or Premium

Storm damage roof report starts from £150, including VAT. The final price depends on how big and how high the roof is, access and the package you choose.

Helping us price your survey

We’ll usually ask about:

  • Any stains, drips or damp patches you’ve seen indoors
  • Any deadline, such as an exchange date
  • Anything about access we should know
  • The property’s address and postcode

Our phone lines are open seven days a week, including Saturdays and Sundays. For a price or to book, call 07833 053749 or email us.

About our storm damage roof report in Hartley

The Financial Ombudsman asks three questions when it looks at storm complaints: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. Our report focuses on the second and third points. Weather records for the date are for you or your insurer to check. If you’ve noticed water coming in after the storm and loose or broken chimney pots and cowls, a survey will tell you what’s going on.

Houses in smaller places like Hartley can stand more in the open, so wind and driving rain find any weakness in ridges, verges and flashings. A leak that only appears in certain weather often points to an exposed detail. Let us know when it happens when you contact us. The gutters on the most exposed side can overflow too.

Most points in the report come with a picture, because a photo of a cracked flashing says more than a paragraph. If something couldn’t be seen safely, the report is clear about it.

Location
Hartley (DA3)
Region
Kent
Prices
From £150 inc. VAT
Report
A written report with photos, by email
Appointments
Weekdays and weekends
Insurance
Professional indemnity and public liability
Phone
07833 053749
Page updated
27 October 2026
Illustration of a written roof report with a magnifying glass and a ticked clipboard

What we look for on each type of roof

Flat roof coverings

Debris blown onto a flat roof can puncture the covering or block outlets. We record what we find.

Lead flashings

Wind can peel back flashings at abutments and stacks. We record which are loose or damaged.

How it works

The aim of the visit is simple: to look at the roof as closely as is safe and record what we find. Everything we note and photograph goes into the written report. The visit typically takes an hour or two for most homes, depending on how much of the roof was hit. A visit to a smaller place like Hartley is no different on the day: outside, inside and from any safe vantage point, in that order. Point out any stains, cracks or loose pieces you’ve spotted.

  1. First we go through when the storm hit and what you’ve noticed.
  2. We check the roof from wherever it is safe.
  3. We record and photograph the damage.
  4. We note the likely cause and any signs of older wear.
  5. You get a written report to pass to your insurer.

Preparing for the visit

  • Jot down any questions you want answered
  • Mention any parking restrictions on your street
  • Note where any stains or damp appear

Booking a survey

Surveys can be booked for weekdays, Saturdays or Sundays. To find a date that works for you, phone 07833 053749 or send us an email with the address and the days you’d prefer.

Book a survey

Advice

Before and after the survey

Nothing here needs a ladder. Our suggestions:

  • Check how your policy defines a storm
  • Report the damage to your insurer as soon as you can
  • Write down when the storm hit and when you noticed damage
  • Record any water damage in rooms and the loft

You’ll need a roofer’s quote for the repairs. They can use our report to see what needs doing.

Keep gutters and outlets clear so heavy rain can drain away. Overflowing gutters can make storm damage worse.

Checking the roof from ground level

Look up at the roof after a storm, from ground level: pieces of tile or slate on the ground, a gap in the ridge or a lifted flashing are all worth noting. Don’t go up yourself.

Keep a simple record: when leaks happen, ground-level photos and any past roof work. Share it with us as you book.

Hartley questions

Do you cover Hartley?

Yes, Hartley is within the area we cover. We cover the whole of London and South East England. You can phone 07833 053749 or use the contact form with the address and a few details, and we will talk through which survey suits.

Do you cover smaller places like Hartley?

Yes, smaller places are covered as well as towns. We cover the whole of London and South East England. Let us know about access, parking and anything unusual about getting there as you book.

Do you carry out surveys on Saturdays and Sundays?

We survey seven days a week: weekdays, Saturdays and Sundays. Let us know which days suit you as you book.

What’s the best way to book?

It’s easiest to phone 07833 053749 or use the contact form. Give us the address and some details about the roof, and we will suggest the right survey. We survey on any day of the week.

Do I need to be at home?

It depends on what we need to see. For inside areas and the roof space, someone has to give us access; we will agree the details when booking.

How many surveys have you done?

Over 5,000 surveys so far, across 20+ years of surveying roofs.

How should I record storm damage myself?

Please don’t climb onto the roof. Photograph the damage from below or from a window. Note the date and time, and photograph any damage inside.

Storm damage roof reports in Hartley: local notes

Across Kent, older roofs are often handmade clay or peg tiles, and tile-hanging on upper walls is a familiar sight. The county’s older buildings also include oast houses and timber-framed Wealden hall houses. Where water gets in depends a good deal on what the roof is made of and how it’s detailed. With Cobham College about 3.9 miles east, Hartley sits in an area with a long building history. Older roofs in the wider area can hide decades of patch repairs, so the detail matters, and the council can say whether a home is in a conservation area.

For an older house near a landmark such as Church of Saint Mary, lead flashings, valleys and old chimneys are typical places for water to get in. For landlords with property near Longfield station, a clear finding on where water gets in helps you brief a roofer straight away. If you run a business near Bluewater, a leak can close part of a shop or office, so finding the cause quickly matters.

Hartley is about 4 miles south-west of Northfleet, in Kent. We cover Hartley and the rest of Kent, as part of our work across London and South East England. Our Kent coverage includes Hartley. Our Maidstone page covers surveys nearby.

Postcode districts we cover here for storm damage roof reports: DA3. That includes homes and businesses on Church Road, Dickens Close and Stack Lane and the roads around them. If you are just outside Hartley, we cover Longfield (1 mile north), New Barn (1 mile north-east), Longfield Hill (1 mile east), New Ash Green (1 mile south) and Nash Street (2 miles east). Within a short drive, we also cover Maidstone (13 miles south-east), Dartford (5 miles north-west), Sevenoaks (9 miles south-west), Gravesend (4 miles north-east), Tonbridge (13 miles south) and Northfleet (4 miles north-east).

Around Hartley

Typical jobs here are in homes near Railway Tavern, Rectory Meadow and Longfield Academy, among other places. For rail, the closest station is Longfield station, roughly 0.8 miles north-west of the centre. Well-known places in the area include Darent Valley Hospital (4 miles north-west) and Stone Castle (4.1 miles north). Green spaces nearby include Sawyers Lake.

Map of Hartley © OpenStreetMap contributors

Why it is worth a survey now in Hartley

Before temporary repairs, photograph the damage from ground level if it is safe. Those photos show the damage as it was. Around Hartley, leaves and moss in gutters lead to overflowing water and damp walls, particularly where trees overhang. It’s easy to sort the cause early and slow to dry a damp wall.

All our prices include VAT. Prices start from £150, including VAT. We confirm the price for your survey before booking.

Why book with us

  • Drone flown under a CAA Flyer ID and Operator ID
  • Drone and thermal imaging surveys available
  • An independent view of the roof
  • 5,000+ roofs surveyed

See our cost guide or what we found on two real jobs.

20+ yearsRoof survey experience
5,000+ surveys98% customer satisfaction
Drones and thermal imagingCAA-registered drone operator
Fully insuredProfessional indemnity and public liability
Reports from £150Prices include VAT