Surrey · London and the South East
Storm damage roof report in Onslow Village, Surrey
An experienced roof surveyor for storm damage roof reports in Onslow Village. More than 20 years and over 5,000 surveys across London and South East England.
- Damaged pots on the stack
- Lead lifted at abutments
- Flat roof edges peeled back
Roof by roof
Slate roofs
Broken slates and slates that have slid out of place are common after a storm. Each area is photographed and described.
Flat roof coverings
On flat roofs, storms can lift edges and tear membranes. We record any damage and where it is.
About our storm damage roof report in Onslow Village
The Financial Ombudsman looks at three things when it considers a storm damage complaint: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. We record what the roof shows about the damage and its likely cause. Weather records for the date are for you or your insurer to check. Common reasons to book are broken or displaced guttering and torn or lifted flat roof coverings, across slate and tile slopes, chimney stacks and flat roofs.
Chimney stacks on older houses around places like Onslow Village can let water in, through worn flaunching, failed pointing or lifted flashings. Damp on a chimney breast isn’t always rain from above, which is why it is worth tracing properly. It is worth looking at the stack from outside and at the timbers beside it in the loft.
What you get is a clear record of the roof on the day we saw it. It’s useful straight away, and a good reference for later, like when you want to compare after future work.
- Where
- Onslow Village (GU2, GU3)
- Region
- Surrey
- Cost
- From £150 inc. VAT
- Reports
- A written report with photos, by email
- Survey days
- Weekdays and weekends
- Insurance
- PI and public liability insurance
- Telephone
- 07833 053749
- Last updated
- 27 October 2026
What a storm damage roof report looks like in Onslow Village
Historic houses such as Guildford Castle, about 1.3 miles east, show how far back building in the area around Onslow Village goes. Older roofs in the wider area can hide decades of patch repairs, so the detail matters, and any change of roofing material on a listed home needs checking with the council first. Older houses across Surrey often have handmade clay tiles, and many have tile-hanging. Horsham stone slab roofs survive on some old buildings in Surrey. Knowing the roof type helps narrow down where water may be getting in.
For hotels and guest houses around Onslow Village, a roof problem found early is far less disruptive than one found by a guest, so it is worth knowing the roof’s condition. Homes near green spaces like Broadstreet can get more leaves in their gutters in autumn, so outlets and downpipes are worth watching.
Onslow Village is about 2 miles south-west of Guildford, in Surrey. Houses, flats, blocks and commercial buildings in Onslow Village can all book storm damage roof reports, with a written report and photographs every time. Onslow Village is one of the places in Surrey we cover for storm damage roof reports.
Storm damage roof reports in GU2 and GU3 are booked the same way as anywhere else. If you need a storm damage roof report at a property on Gill Avenue, Farnham Road and Orchard Road or a nearby road, we can help. Onslow Village sits on or near the A31, which makes travel easy. Nearby, we also carry out storm damage roof reports in Littleton (1 mile south), Wood Street Village (2 miles north-west), Compton (2 miles south-west), Binscombe (2 miles south) and Fairlands (2 miles north). Further out, we also cover Woking (6 miles north), Camberley (9 miles north-west), Farnham (9 miles west), Egham (14 miles north), Walton-on-Thames (13 miles north-east) and Dorking (12 miles east).
What’s near Onslow Village
Locally, jobs take us to homes and businesses close to Guildford County School, Academy of Contemporary Music and Broadstreet, among other places. The closest station to Onslow Village is Guildford station, roughly 1 mile east of the centre. Well-known places in the area include Guildford Castle (1.3 miles east) and Guildford Cathedral Treasury (0.7 miles north-east). Green spaces nearby include Pewley Down and Lower Lake.
Landlords, agents and block managers in Onslow Village
We survey roofs for landlords and letting agents as well as householders. The report gives you a dated record of the roof, with photographs, useful for planning maintenance.
Letting agents frequently book on a landlord’s behalf, and the report can go to both. We agree a time with the tenant beforehand.
Onslow Village: your questions answered
Is my home in Onslow Village listed or in a conservation area?
Your council is the best source, with Historic England’s list for listed buildings. A change of roofing material may need consent in either case.
Is Onslow Village within the area you cover?
Yes, smaller places are covered as well as towns. We cover the whole of London and South East England. Just mention lanes, gates or anything else about the route when booking.
Does your report mean my claim will be accepted?
We cannot say whether a claim will be paid. The decision rests with your insurer and its policy. What we provide is an independent record of the damage.
How strong does the wind have to be for a storm claim?
It depends on your policy. Many policies treat gusts of about 55 mph as storm conditions, but it varies. Check your policy wording.
Can I challenge a declined storm claim?
Complain to your insurer first. After that, the Financial Ombudsman Service may be able to look at it. Our report gives you an independent record of the roof, but we cannot say how it will turn out.
Do you carry out surveys on Saturdays and Sundays?
We survey seven days a week: weekdays, Saturdays and Sundays. Just let us know the days that suit you.
How should I record storm damage myself?
Safely, from ground level or a window. Don’t use a ladder or go onto the roof. Binoculars can help you see damage from below, and we will record the rest.
Do you need a storm damage roof report in Onslow Village?
Falling trees and branches can damage roofs in high winds. The report shows what was hit and the damage caused, with photos.
Most people get in touch when they’ve noticed something like this:
- Flat roof edges peeled back
- Damaged gutters and fascias
- Loose or torn flashings
- Ridge tiles that have come loose
For site and facilities teams at buildings such as Onslow Infant School, tracing a leak on a big roof starts with where the water appears and works back.
Questions to ask before booking
- Their track record with similar roofs
- How long the report takes to arrive
- Whether the loft space is looked at, where there is one
- Will the report include photos?
Can I check my roof myself?
The one thing to avoid is getting up close. Roofs are fragile and slippery, and a fall can be serious. That part is for a survey.
Keep a simple record: when leaks happen, ground-level photos and any past roof work. Send it with your enquiry and it will help the survey.
How it works
Once we have finished looking, we write up our findings as a report with photos, emailed to you. On timing, it normally takes roughly 1–2 hours at a house, and longer if the damage is spread across a large roof. In a smaller place like Onslow Village, parking is seldom the issue; lanes, gates and long drives are worth mentioning. On bungalows and lower roofs, much can be seen from the ground, with the loft showing the underside, while taller roofs may need other vantage points or the drone where it applies.
- We start with what you’ve seen and any temporary repairs.
- Inside, we look for signs of water in the loft and rooms below.
- We view the roof from safe positions.
- Storm damage and older wear are recorded separately where we can.
- The report, with photos, is emailed to you.
Preparing for the visit
- Show us where any leaks or stains appear
- Unlock side gates and any roof access doors
- Tell us where we can park nearby
Getting a price
Our phone lines are open seven days a week. For a price or to book, call 07833 053749 or drop us an email.
Advice
Why act early in Onslow Village
Before temporary repairs, photograph the damage from ground level if it is safe. That keeps a record of how it looked. Around Onslow Village, leaves and moss in gutters lead to overflowing water and damp walls, especially where trees overhang. Dealing with the cause is simple; drying out a wall is not.
Every price we give includes VAT. Prices start from £150, including VAT. We confirm the price for your roof before booking.
What you get with us
- Package prices that include VAT
- An independent look at the roof
- Two decades and more of roof surveys
- 98% of clients satisfied
Take a look at our cost guide or what we found on two real jobs.