Hertfordshire · London and the South East
Storm damage roof report in Rush Green, Hertfordshire
An independent record of roof damage after a storm in Rush Green, with drones and thermal imaging where they help. Get in touch for a price.
- Holes or cracks caused by debris
- Damaged ridges and hips
- Slates and tiles blown off the roof
How a storm damage roof report works in Rush Green
The Financial Ombudsman asks three questions when it looks at storm complaints: whether there were storm conditions around the date, whether the damage fits a storm, and whether the storm was the main cause. Our report focuses on the second and third points. Weather records for the date are for you or your insurer to check. Common reasons to book are ridge tiles that have come loose and broken or displaced guttering, across flashings, ridges and hips and chimney stacks.
Many homes in small places like Rush Green face open ground, where storms hit ridges, verges and chimneys hardest. Damp in old stone, brick or timber walls is slow to dry out, which makes finding the cause quickly worthwhile. A written record also helps if you need to explain it to anyone else.
The report is yours to share with whoever needs it: a seller or estate agent, an insurer, a roofer, a builder or a managing agent.
- Where
- Rush Green (SG4)
- Region
- Hertfordshire
- Cost
- From £150 inc. VAT
- Reports
- A written report with photos, by email
- Appointments
- Weekdays, Saturdays and Sundays
- Insured
- Professional indemnity and public liability
- Phone
- 07833 053749
- Updated
- 27 October 2026
Should I look at the roof myself first?
Look up at the roof after a storm, from ground level: pieces of tile or slate on the ground, a gap in the ridge or a lifted flashing are all worth noting. Don’t go up yourself.
What you cannot do safely is get up close. Roofs are fragile and slippery. That is where a survey comes in, using safe viewpoints and a drone where applicable.
The survey, step by step
When we arrive, we begin with a quick chat about the roof and anything that’s worrying you. We then inspect everything that can be seen safely, from the ground, from windows, in the loft space and by drone where it applies. The survey typically takes an hour or two at a house, and longer if the damage is spread across a large roof. Older roofs in small places like Rush Green can have low, tight loft spaces, so it helps to know whether there is a loft hatch and how easy it is to reach. Only areas that can be reached safely are inspected.
- You let us know when the storm was and what damage you’ve seen.
- The roof is looked at from ground level, from windows and from the loft space where it is safe.
- The damage is recorded with photographs, area by area.
- We look at whether the damage fits storm damage, older wear or both.
- You get a written report you can pass to your insurer.
Before the survey
- Have any paperwork from past roof work to hand
- Make a note of anything you’d like us to look at
- If you are buying, let the agent know when we’re coming
Getting a price
If you have photos of the roof, send them over. Take them safely from the ground or a window; never climb up to get a better view. To send them or to book, phone 07833 053749 or email us.
Advice
Surveys for landlords and agents in Rush Green
Businesses and commercial landlords can book us too, from shops and offices to industrial units. Bigger roofs take more time, and they’re priced for the size.
Roof problems in a rented home affect tenants as well as the building. A survey shows what needs attention, so you can plan the work with less disruption.
FAQs for Rush Green
Is Rush Green in the area you cover?
Yes, Rush Green is within the area we cover. We survey roofs across London and the South East. You can phone 07833 053749 or drop us an email with the address and some details.
How do I find out if my home in Rush Green is listed?
We cannot confirm that for you, but Historic England’s list and your council can. Both listing and conservation areas can limit changes of roofing material, and councils can also use Article 4 directions.
Can you survey at the weekend?
Surveys run seven days a week. To find a day that suits you, ring 07833 053749 or email us.
Do you look in the loft space?
Where it’s relevant to the survey and there’s safe access, yes. Please clear anything stored under the hatch, and if the loft can’t be reached safely, the report says so.
What if my insurer declines the claim?
Complain to your insurer first. After that, the Financial Ombudsman Service may be able to look at it. An independent report can add to your evidence, though we can’t predict the outcome.
What if the roof was already worn?
Wear and tear is not typically covered. Our report gives an honest view of what’s recent damage and what’s older wear. The claim decision is your insurer’s.
Will you go up on the roof?
Only when it is safe. Some roofs are too steep or fragile to walk on safely. We use safe viewpoints, the loft space and a drone where applicable.
Why get it checked now?
Once the storm has passed, damage that looked minor can let water in for months. Getting it recorded and repaired sooner is typically better. For older village homes like those around Rush Green, the right replacement materials are not always easy to find quickly. Spotting a problem early leaves room to find them.
All our prices include VAT. Our price is from £150, including VAT. You’ll know the price for your survey before booking.
Why us?
- Drones and thermal imaging where applicable
- Covered by professional indemnity and public liability insurance
- 98% customer satisfaction
- More than 5,000 surveys completed
See what a roof survey costs and our case studies.
Tips that help
There is plenty you can do without going near the roof. What helps most:
- Take photos of stains and damp inside
- Take photos from the ground or a window, never by climbing
- Keep fallen slates or tiles as evidence if safe
- File receipts for anything you pay for
Your insurer may send a loss adjuster to look at the damage. You’ll have your own independent record to refer to.
Check the roof from ground level after strong winds. With binoculars, you can often spot problems without climbing. Never climb onto the roof yourself.
Different roofs, different checks
Ridge and hip tiles
Ridge and hip tiles take the full force of the wind. The survey notes loose, cracked or missing ridge and hip tiles.
Lead flashings
Old flashings that were already loose can give way in a storm. Our report separates fresh damage from older wear where we can.
Wind, rain and roofs in Rush Green
In this part of the South East, older roofs are mostly slate or clay tile and many newer ones concrete tile, with flat-roofed extensions, dormers and garages common everywhere. The covering and its details give the first clues when tracing where water is coming from. With Knebworth House about 2.1 miles south-east, Rush Green sits in an area with a long building history. Older roofs in the wider area can hide decades of patch repairs, so the detail matters.
Landlords with a home close to Stevenage station may find that a clear finding on where water gets in helps you brief a roofer right away. For site and facilities teams at buildings like The Thomas Alleyne School, water through a big roof can travel a long way before it drips, so the search covers more than the obvious spot.
Rush Green is about 3 miles west of Stevenage, in Hertfordshire. Bookings from Rush Green are handled just like any other: a call or an email, a price, then a date. Our Hertfordshire coverage includes Rush Green and the places around it. For surveys nearby, see our Milton Keynes page.
Storm damage roof reports in SG4 work the same way as everywhere else we cover. We also cover Langley Bottom (1 mile south), Langley (1 mile south-east), St Paul's Walden (1 mile south-west), Old Knebworth (2 miles south-east) and Whitwell (2 miles south-west). We also work in nearby towns such as Hemel Hempstead (14 miles south-west), Stevenage (3 miles east), St Albans (11 miles south), Welwyn Garden City (7 miles south), Harpenden (7 miles south-west) and Hitchin (4 miles north).
Local landmarks in Rush Green
Locally, jobs take us to homes and businesses close to Concerts at Knebworth House and Farmers Boy Public House and the streets around them. The nearest railway station is Stevenage station, roughly 1.6 miles east of the centre. A little further out are Lister Hospital (2.2 miles north-east) and Wymondley Castle (3 miles north). Open spaces near Rush Green include Ridlins Mire.