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Hertfordshire · London and the South East

Storm damage roof report in Shephall, Hertfordshire

An independent record of roof damage after a storm in Shephall. More than 5,000 surveys completed across London and South East England.

  • Torn or lifted flat roof coverings
  • Cowls or aerials dislodged in the wind
  • New damp or leaks inside

Need a storm damage roof report in Shephall?

Storm damage roof reports for homes and businesses in Shephall

If your roof has been damaged, stay safe first. Photograph the damage from the ground or a window, and never climb up. If water is coming in, a roofer can put temporary protection in place. Our report records the damage so you have an independent record to give your insurer. Hold on to receipts for anything you pay for. Typical surveys look at damaged pots on the stack and damage from fallen branches or debris, across ridges and hips, flat roofs and flashings.

Chimney stacks on older houses around places like Shephall can let water in, at the flashings, the pointing or the mortar round the pots. Damp in a chimney breast can have more than one cause, so it isn’t always obvious where it starts. It is worth looking at the stack from outside and at the timbers beside it in the loft.

Nothing in the report is left vague: if work is needed, the report says so clearly.

Place
Shephall (SG2, SG1)
Wider area
Hertfordshire
Prices
From £150 inc. VAT
Report
Emailed report with photos and recommendations
Survey days
Weekdays, Saturdays and Sundays
Cover
PI and public liability insurance
Telephone
07833 053749
Page updated
27 October 2026
Illustration of a report page showing two roof pictures and notes

How the survey works

When we arrive, we start by asking what you’ve noticed and what you need to know. We then inspect everything that can safely be seen. Most surveys take about 1–2 hours at most homes, though large, tall or awkward roofs take more time. In a smaller place like Shephall, parking is seldom the issue; lanes, gates and long drives are worth mentioning. On bungalows and lower roofs, much can be seen from ground level, with the loft showing the underside.

  1. We note the date of the storm and the damage you’ve seen.
  2. We check the roof from wherever it is safe.
  3. Each area of damage is photographed and described.
  4. The report notes whether the damage fits a storm, older wear or both.
  5. We send you the report by email for your insurer.

Getting ready for the survey

  • Keep pets out of the way during the survey
  • If you’re buying, let the agent know when we’re coming
  • Let us know about parking near the property

Arrange a survey

We survey roofs on weekdays, Saturdays and Sundays. To find a date that works for you, ring 07833 053749 or use the contact form.

Ask for a survey

Advice

Tips from our surveys

Some practical points come up on survey after survey. They apply to most roofs:

  • Get a roofer to make the roof safe if needed
  • Keep any slates, tiles or debris that fall, if it is safe to do so
  • Write down when the storm hit and when you noticed damage
  • Tell your insurer about the damage promptly

You’ll need a roofer’s quote for the repairs. They can use our report to see what needs doing.

A well-maintained roof stands up to storms better. Have loose slates, tiles and flashings seen to promptly.

What affects the price in Shephall

When we price a survey, we consider:

  • The shape of the roof and its details
  • Extensions, dormers and garages with roofs of their own
  • Whether it is a home or a commercial building
  • Height and safe access

Thermal imaging and drone inspection (where applicable) come with the Premium Survey, which starts from £400, including VAT. We’ll tell you which package suits the questions you have.

What to let us know when you contact us

There’s no need for technical words. It’s enough to let us know:

  • The reason for the survey, such as buying, a leak or storm damage
  • Where water is showing inside, if it is
  • When you need the report by
  • The type of building and roof, like pitched or flat

Our phone lines are open seven days a week, including Saturdays and Sundays. For a price or to book, ring 07833 053749 or drop us an email.

How the survey changes by roof type

Ridge and hip tiles

The ridge and hips are among the most exposed parts of a roof. We record any that have lifted, cracked or come away.

Slate roofs

Natural slate can last 100 years or more, but the nails often fail first. The report records whether slipped slates look like storm damage or older wear.

Can I check my roof myself?

Keep a simple record: when leaks happen, ground-level photos and any past roof work. Share it with us as you book, as it helps us focus the survey.

Look up at the roof after a storm, from the ground: broken slates or tiles in the garden, gaps along the ridge or loose lead are signs to note. Leave anything above ground level to a survey.

What we are asked to look at in Shephall

Branches and trees often come down on roofs during storms. We record the damage and where it is, with photographs.

We’re frequently asked to look at:

  • Holes or cracks caused by debris
  • Flat roof edges peeled back
  • Stains appearing after strong winds
  • Slates and tiles blown off the roof

For an older house near a landmark such as Church of Saint Mary, the leak may come from a chimney, a valley or tired lead rather than the covering itself.

Questions to ask before booking

  • Which parts of the roof they’ll actually see
  • What experience they bring
  • What the report includes, and whether it has photos
  • Which limits apply to the survey

What’s in a roof survey

Storm damage roof reports around Shephall

Stevenage, which Shephall is part of, is one of England’s post-war new towns. Homes from the post-war decades are common in the new towns, many with low-pitched roofs in concrete tiles and flat-roofed garages or porches. Low pitches let wind-driven rain reach further under the tiles, and flat-roofed garages and porches are common leak points. In this part of the South East, older roofs are mostly slate or clay tile and many newer ones concrete tile, with flat-roofed extensions, dormers and garages common everywhere. The covering and its details give the first clues when tracing where water is coming from.

Aston Bury lies about 1.6 miles south-east, so building around Shephall goes back a long way. On older roofs nearby, leaks often trace back to lead flashings, valleys and gutters. For site and facilities teams at buildings such as Peartree Spring Primary School, on a building that size, finding the source of a drip means looking well beyond the stain.

Shephall is about 1 mile south of Stevenage, in Hertfordshire. Whether the building in Shephall is a house, a flat or a commercial unit, we can survey the roof on a weekday or at the weekend. We cover towns and villages across Hertfordshire, from the larger towns to small villages. We also survey roofs in London.

All of SG2 and SG1 is within our area for storm damage roof reports. Local streets include Unwin Road, Oxleys Road and Burwell Road, and we cover them all. We also cover the places around Shephall: Aston (1 mile east), Bragbury End (1 mile south-east), Knebworth (2 miles south), Hook's Cross (2 miles south-east) and Woolmer Green (3 miles south). Further out, we also cover Hemel Hempstead (15 miles south-west), St Albans (12 miles south-west), Bishop's Stortford (14 miles east), Welwyn Garden City (6 miles south), Harpenden (9 miles south-west) and Hitchin (6 miles north-west).

Landmarks near Shephall

Typical jobs here are in homes near Coopers Inn, The Heathcote School and Barnwell School. Shephall’s nearest station is Stevenage station, roughly 1.4 miles north-west of the centre. Nearby you’ll also find Benington Castle (2.6 miles east) and Lister Hospital (2.7 miles north-west). Green spaces nearby include Ridlins Mire.

Map of Shephall © OpenStreetMap contributors

FAQs for Shephall

Is Shephall within the area you cover?

Yes, we do. We cover the whole of London and South East England, from towns to the smallest villages. Longer journeys are simply planned in advance.

Does a conservation area affect roof work in Shephall?

Your council is the best source, with Historic England’s list for listed buildings. A change of roofing material may need consent in either case.

Should I go up on the roof to take photos?

Stay off the roof. Photograph the damage from below or from a window. Record the date and any damage inside as well.

Which days do you carry out surveys?

We survey on any day from Monday to Sunday, during the day, which suits people who work during the week. Let us know your preferred days as you book.

How are storm damage reports priced?

Storm damage roof report starts from £150, including VAT. Larger or more complex roofs are quoted for their size. It does not include repair costs, so you’ll need a roofer’s quote for those.

Can I challenge a declined storm claim?

Start by complaining to the insurer. The Financial Ombudsman Service may look at it if that doesn’t resolve it. The Ombudsman looks at whether there were storm conditions, whether the damage fits a storm and whether the storm was the main cause.

I live in a flat. Can you survey the roof?

Yes, if the building owner or managing agent agrees access. On a shared roof we can only inspect the parts we’re allowed to reach, and the report makes that clear.

20+ yearsRoof survey experience
5,000+ surveys98% customer satisfaction
Drones and thermal imagingCAA-registered drone operator
Fully insuredProfessional indemnity and public liability
Reports from £150Prices include VAT