Roof surveys across London and the South East 07833 053749info@independentroofsurvey.co.uk

Kent · London and the South East

Thermal Roof Survey in Norton Ash

Thermal imaging to find moisture and heat loss patterns in a roof for Norton Ash, from an experienced roof surveyor. Every survey comes with a written report and photographs.

  • Stains that keep coming back
  • Damp where roofs meet walls and chimneys
  • Areas losing heat at the eaves and junctions

Thermal roof surveys for Norton Ash homes and businesses

About our thermal roof survey in Norton Ash

What a thermal camera can show depends a lot on the weather. It helps to have a sunny day beforehand, a dry surface and calm air. Rain, wind and cloud can all make the patterns weaker. We’ll discuss the weather with you when booking, and our report notes the conditions and how they affected what we saw. We survey ceilings below the roof, loft conversions and pitched roof slopes, and common reasons people get in touch are damp patches with no obvious cause and leaks far from where the stain appears.

Villages like Norton Ash often stand in open country, where wind can be strong. Strong wind or a downpour stops a small drone flying, and calm conditions also suit thermal imaging best. The visit is planned around the forecast, along with the journey and access. A change in the forecast can mean moving the visit to another day.

After the visit, you get a written report with photos, sent by email. It sets out the condition of the roof, any defects and our written recommendations.

Location
Norton Ash (ME9)
Wider area
Kent
Cost
From £400 inc. VAT
Report
A written report with photos, by email
Survey days
Weekdays, Saturdays and Sundays
Insured
Professional indemnity and public liability
Call
07833 053749
Page updated
27 October 2026
Illustration of a roof in thermal colours with a temperature scale beside it

For landlords and managing agents

Where a roof is shared: access has to be agreed with whoever owns or manages the building. Mention it when you contact us and we’ll plan the visit with that in mind.

For blocks of flats, a roof survey helps managing agents and residents’ management companies plan ahead. Recommendations are set out by urgency where it matters, which helps with budgets and planning.

When you need someone else

Before you book, it’s worth knowing what a survey will not do:

  • A structural engineer’s assessment
  • The condition of timbers we can’t see
  • Proving moisture from the images alone

If you’re not sure which survey you need, phone 07833 053749 or drop us an email and we’ll give you a straight answer. The full list of what we check.

What we check

  • Commercial roofs
  • Ceilings below the roof
  • Insulated roof spaces
  • Loft conversions
  • Flat roofs
  • Pitched roof slopes

What we look for on each type of roof

Loft insulation

Insulation frequently gets moved during work in the loft. The camera can show where it no longer covers the ceiling.

Pitched slate and tile roofs

Inside the roof space, thermal images can help with damp around stacks, valleys and roof windows. We check any patterns with moisture readings.

When to book a survey in Norton Ash

Unexplained damp is one of the main reasons people ask for thermal imaging. Water can travel under a roof covering or along timbers before it shows inside. Temperature patterns can help narrow down where to look.

We’re frequently asked to look at:

  • Heat escaping through the roof
  • Damp around chimneys and parapets
  • Missing or slipped insulation
  • Cold spots on ceilings under the roof

Take an older house close to Church of St Mary: thin or patchy insulation under an old roof often shows up clearly on a thermal image.

Choosing a roof surveyor

  • Their insurance cover
  • Will they check the loft as well as the outside?
  • Whether VAT is added on top
  • Their drone registration, if they fly one

What’s in a roof survey

Your questions about thermal roof surveys in Norton Ash

Do you cover smaller places like Norton Ash?

We do. A small place gets exactly the same survey as a big one.

Is Norton Ash in the area you cover?

Yes, Norton Ash is within the area we cover. We cover the whole of London and South East England. You can phone 07833 053749 or drop us an email with the address and a few details, and we’ll talk through which survey suits.

Which days do you carry out surveys?

We survey seven days a week: weekdays, Saturdays and Sundays. Just let us know the days that suit you.

Will you walk on the roof?

Not unless it’s safe. Most of what we need can be seen from safe viewpoints, the loft and, where it applies, a drone.

What’s the best way to book?

To book, ring 07833 053749 or email us with the address, the type of property and what’s prompted the survey. We’ll confirm the price and agree a day with you.

Can you check my loft insulation with a thermal camera?

Gaps and thin areas of insulation can show up on the camera. It shows most clearly when it is warm inside and cold outside. We look from the loft as well, where there is safe access.

Can you survey a shared roof?

Yes. Shared roofs just need a little more planning, with the building owner or managing agent. Mention it when you contact us and we will plan the survey around it.

What a thermal roof survey looks like in Norton Ash

Norton Ash lies within about 3 miles of the sea, and wind off the sea can be strong. Calm, dry conditions after a sunny day suit thermal imaging best, so the visit is planned around the forecast. Many older homes in Kent have handmade clay tiles, including Kent peg tiles held by pegs through two holes, and tile-hanging on their upper walls. Kent’s older buildings take in oast houses and timber-framed Wealden hall houses as well. Where a roof is steep, tall or hard to see from ground level, drone photos and thermal images add detail.

With Belmont House and Gardens about 3.6 miles south, the area around Norton Ash has a long history. For older roofs nearby, a look from above or with a thermal imager is a hands-off way to check condition. If you look after a building such as Teynham Parochial Church of England Primary School, thermal images can show where wet insulation sits under a big flat roof.

Norton Ash is about 3 miles west of Faversham, in Kent. In Norton Ash, as across Kent, every roof gets the same careful survey. Across Kent, we cover Norton Ash and the places around it. Our Canterbury page covers surveys nearby.

Surveys in ME9 work the same way as everywhere else we cover. Whether your property is on London Road and Lower Norton Lane or a nearby road, we can survey it. If you are just outside Norton Ash, we cover Deerton Street (1 mile north), Lewson Street (1 mile south-west), Tickham (1 mile south-west), Teynham (1 mile north-west) and Teynham Street (1 mile north). Larger places within reach include Maidstone (14 miles west), Ashford (13 miles south), Canterbury (11 miles east), Sittingbourne (4 miles west), Whitstable (9 miles east) and Faversham (3 miles east).

Around Norton Ash

Typical jobs here are in homes near The Plough Inn, among other places. Norton Ash’s nearest station is Teynham station, roughly 1.1 miles north-west of the centre. A little further out are Newnham Castle (2.7 miles south-west) and Sittingbourne Heritage Museum (3.8 miles west).

Map of Norton Ash © OpenStreetMap contributors

What happens on the day

The aim of the visit is simple: to look at the roof as closely as is safe and record what we find. Notes and photos go into the written report. It normally takes about one to two hours for most homes, plus time to check any thermal findings with moisture readings. In a small place like Norton Ash, access is normally the main thing to plan. Let us know about outbuildings, past repairs and any leaks you’ve noticed. Visits can be on weekdays, Saturdays or Sundays.

  1. First we discuss the roof, any damp and the forecast for the visit.
  2. The roof is inspected visually from safe positions.
  3. We take thermal images of the roof and of the loft where we can reach it.
  4. Patterns that stand out are checked with moisture readings.
  5. The report pairs each thermal image with a photo and explains what it suggests.

Before the survey

  • Have any questions written down, so nothing gets missed
  • Buyers: confirm access with the estate agent or seller
  • Have any paperwork from past roof work to hand

Arrange a survey

A quick phone call is usually the easiest start: phone 07833 053749 or send us an email. The price is agreed before a date is set.

Book your survey

Read more

Tips that help

Getting the most from a thermal roof survey starts before we arrive and carries on afterwards. Some tips:

  • Keep a record of when stains appear
  • Ask us about the forecast if rain is expected
  • Keep dated photos of any marks on ceilings
  • Check outlets after heavy rain

Once we’ve been, the thermal images, photos and readings go into a single report. We explain what each image may mean, with our recommendations. With a Premium Survey, you get the report the same day.

Deal with small splits and lifted seams promptly. Water that gets under a covering can spread a long way before it shows.

20+ yearsRoof survey experience
5,000+ surveys98% customer satisfaction
Drones and thermal imagingCAA-registered drone operator
Fully insuredProfessional indemnity and public liability
Reports from £150Prices include VAT