Kent · London and the South East
New roof snagging in Donkey Street, Kent
Not sure what state the new roof is in? We carry out new roof snagging in Donkey Street and across Kent.
- Flashings not properly dressed or fixed
- Cracked lower roofs or marked walls after the work
- Cracked mortar at the ridge or hips
Leave it or get it looked at?
Some faults only show when water gets in. Checking early gives you a record of the roof’s condition at handover. In a small place like Donkey Street, homes can be exposed to wind and rain, which finds any gap, and older walls, once damp, take a long time to dry.
New roof snagging starts from £150, including VAT. Basic starts from £150, Standard from £250 and Premium from £400, VAT included.
Why book with us
- Customer satisfaction of 98%
- Drone and thermal imaging surveys available
- 5,000+ surveys completed
- Professional indemnity and public liability insurance
See our cost guide and two real surveys.
New roof snagging for homes and businesses in Donkey Street
Roof work frequently leaves debris behind. Offcuts, broken tiles and debris left in gutters or on lower roofs are noted, and for damage to other parts of the building. It’s all recorded with photos. Gutters full of offcuts can overflow in the next heavy rain and damage to lower roofs can let water through. Finding these early makes them easier to raise. Typical surveys look at flashings not properly dressed or fixed and gutters or fascias damaged during the job, on new flat roofs, new-build homes and loft conversions and dormers.
Older buildings in small places like Donkey Street may be listed or in a conservation area. If so, re-roofing in different materials may need consent, so check with the council before work starts. For a buyer or someone with a newly finished roof, it is worth knowing which applies, as well as what condition the roof is in. There are about 500,000 listed buildings and around 10,000 conservation areas in England.
After the visit, you get a written report with photos, emailed to you. It explains the condition of the new roof, the defects we found and what we recommend.
- Location
- Donkey Street (TN29)
- Region
- Kent
- Prices
- From £150 inc. VAT
- Your report
- Emailed report with photos and recommendations
- Appointments
- Weekdays, Saturdays and Sundays
- Insurance
- PI and public liability insurance
- Call
- 07833 053749
- Updated
- 27 October 2026
Landlord and commercial surveys in Donkey Street
Letting agents often book on a landlord’s behalf, and the report can go to both. We agree a time with the tenant beforehand.
Buyers’ agents can book surveys on behalf of their clients. Reports are emailed, so they’re easy to pass on.
Tips that help
These tips come from what we see on roofs every week, before and after a survey:
- File all paperwork for the new roof
- Book snagging before the final payment
- Raise snags in writing with your roofer
- Agree snagging with your roofer at the start
The report lists each snag with photos and written recommendations. Pass it on to your roofer or builder.
File the contract, invoices and warranty papers in one place. The report belongs with them.
Nearby places to Donkey Street
Other services in Donkey Street
Signs you need new roof snagging in Donkey Street
Most householders cannot get a good look at their new roof. Without an independent check, you’re relying on what can be seen from ground level before you pay.
Most people get in touch when they’ve noticed one of these:
- Gutters or fascias damaged during the job
- Gutters blocked by building debris
- Poorly finished verges
- Cracked mortar at the ridge or hips
If yours is one of the older homes in the streets near Church of All Saints, the roof may have had decades of patch repairs, and the survey shows where they are.
Questions to ask before you book
- Whether VAT is added on top
- Which viewpoints they use to see the roof
- Their insurance cover
- What experience they bring
Donkey Street: your questions answered
How do I find out if my home in Donkey Street is listed?
Check Historic England’s online list first, then ask the council about conservation areas and any Article 4 direction. It matters most if you are planning to re-roof in a different material.
Does being near the coast affect roofs in Donkey Street?
Yes, coastal weather is harder on roofs: there’s more wind, and more salt in the air. Ridges, verges, flashings and fixings are where it usually shows.
Can you inspect my roof with a drone?
Where it helps and the rules allow, yes. We hold a CAA Flyer ID and Operator ID and fly a drone under 250g, and every flight depends on the airspace and the weather.
Is it the same as a RICS Level 2 or Level 3 survey?
No. This is a survey of the roof only, and it is not a RICS Level 2 or Level 3 survey. It can sit alongside a RICS survey if you want both.
When should I book new roof snagging?
As soon as the work is finished, and before the final payment if you can. That leaves time to raise anything we find.
How much is new roof snagging?
New roof snagging starts from £150, including VAT. The price depends on the size of the roof and the access. To get a price, phone 07833 053749 or send us an email.
Do you carry out surveys on Saturdays and Sundays?
We survey on any day from Monday to Sunday, during the day, which suits people who work during the week. Just say which days work for you.
The survey, step by step
Expect us to ask a few questions before we start, like when any problem began and what work has been done before. Then the inspection itself takes roughly 1–2 hours for most houses, while a commercial roof takes nearer three to four hours. For a village or hamlet like Donkey Street, the journey is planned beforehand: let us know about lanes, gates and parking. On the day, we inspect everything that’s safely in view, inside and out.
- First, you tell us what the roofer did and any concerns you have.
- We look at the tiles or slates, ridges, hips and verges from safe vantage points.
- Flashings, valleys, gutters and visible underlay at the eaves are looked at.
- Where it’s safe, we check the loft, then look for debris or damage left behind.
- You get a photo report listing the snags we found.
Before the survey
- Leave a clear route to the loft
- If you’re buying, let the agent know when we’re coming
- Let us know about any leaks, stains or damp patches you know of
Getting a price
Surveys can be booked for weekdays, Saturdays or Sundays. To arrange a day that suits you, phone 07833 053749 or send us an email with the address and the days you’d prefer.
Read more
Buying a home or a new roof in Donkey Street
Donkey Street is within about 2 miles of the coast, where sea air brings more salt and stronger wind than inland. Salt is hard on nails, clips and metal flashings, and strong wind lifts anything already loose on a roof, which is worth knowing before you buy or pay for new work. Handmade clay tiles, including Kent peg tiles hung on pegs through two holes, are typical of older Kent buildings. Kent’s older buildings take in oast houses and timber-framed Wealden hall houses as well. Material and age explain a lot of what turns up on the day, whether the roof is old or brand new.
Landlords with a home close to Westenhanger station may find that it’s worth knowing a roof’s condition before you buy it, or before you sign off new roofing work on it. Westenhanger Castle, about 3.2 miles north, is one of the historic houses in the wider area around Donkey Street. Buying a period property here means asking about the roof’s age and repairs, and about any listing or conservation area.
Donkey Street is about 4 miles south-west of Hythe, in Kent. We visit Donkey Street as part of our work across Kent, for houses, flats and commercial buildings. Across Kent, we cover Donkey Street. We also survey roofs in Canterbury.
Here we cover the TN29 postcode area for new roof snagging. We also cover the places around Donkey Street: Dymchurch (1 mile south), West Hythe (2 miles north-east), Lympne (2 miles north-east), Palmarsh (2 miles north-east) and Berwick (2 miles north-east). Within a short drive, we also cover Ashford (9 miles north-west), Dover (14 miles north-east), Folkestone (7 miles east), Hythe (4 miles north-east), Tower Hamlets (14 miles north-east) and Hawkinge (8 miles north-east).
Near you in Donkey Street
In Donkey Street, that means homes and buildings near The Shepherd And Crook Public House, among other places. The closest station to Donkey Street is Westenhanger station, roughly 3.4 miles north-east. Other landmarks nearby include Lympne Castle (1.7 miles north-east) and Hythe Museum (3.6 miles east). The countryside around Donkey Street includes Tolsford Hill.
Can I check my roof myself?
It helps to keep a record: dates of leaks, photos from the ground and any work done on the roof. Share it with us when booking and it will help the survey.
What you can’t do safely is get up close. Roofs are fragile and slippery, and falls from height are serious. That is where a survey comes in.