Kent · London and the South East
Donkey Street Roof Leak Investigation
Roof leak investigations around Donkey Street, with findings in writing and pictures to back them up. Weekday and weekend visits available.
- Water dripping from rafters or underlay
- Damp on a chimney breast
- Water through the ceiling under a flat roof
About our roof leak investigation in Donkey Street
Our job is to find the likely source and tell you. The report shows, with photos, where we believe the water gets in and how it travels, plus recommendations on what needs attention. It gives any roofer a clear brief. The investigation finds and explains the cause, while the repair is a separate matter. If you’ve noticed leaks below a flat extension roof and damp on a chimney breast, we can find out what’s behind it.
Roofs in small places like Donkey Street often stand in the open, where storms hit ridges, verges and chimneys hardest. Damp in old stone, brick or timber walls is slow to dry out, so it pays to find the cause quickly. A record with photographs is useful if you need to show the damage to anyone else.
Pictures do a lot of the work in our reports, so you can see each defect rather than just read about it. Anything out of sight on the day is listed as such.
- Place
- Donkey Street (TN29)
- Region
- Kent
- Prices
- From £150 inc. VAT
- Report
- Emailed report with photos and recommendations
- Survey days
- Weekdays and weekends
- Insurance
- PI and public liability insurance
- Telephone
- 07833 053749
- Page updated
- 27 October 2026
Your questions about roof leak investigations in Donkey Street
Is Donkey Street within the area you cover?
Yes, Donkey Street is on our map. A small place gets exactly the same survey as a big one, with the route planned beforehand.
Does a conservation area affect roof work in Donkey Street?
Your council is the best source, with Historic England’s list for listed buildings. Both listing and conservation areas can limit changes of roofing material, and councils can also use Article 4 directions.
Can you inspect my roof with a drone?
Yes, where it applies and safe. We are a CAA-registered drone operator (Flyer ID and Operator ID), flying a sub-250g drone. It is included in the Drone Roof Survey and, where applicable, the Premium Survey.
Do I need to be at home?
Not always. An outside-only look can be arranged beforehand, but the loft and any rooms with damp need someone to let us in.
How soon will I get the report?
The Premium Survey report comes the same day, the Standard within 24–48 hours and the Basic within 48 hours. All of them come by email, ready to forward.
How long does the visit take?
It normally takes roughly 1–2 hours for most houses, with bigger or more complicated roofs taking longer. Report times depend on the package.
Is it the same as a RICS Level 2 or Level 3 survey?
No. We are experienced roof surveyors, and our survey covers the roof rather than the whole building. If you need a full building survey, you’ll need a RICS survey as well.
Common roof problems in Donkey Street
Every flat roof covering has a working life. A felt roof often lasts around 15 to 20 years, and splits, blisters and lifting laps let water in. Leaks often start at the edges, upstands and outlets.
It’s worth booking a survey if you’ve seen:
- Damp ceilings under a flat roof
- Stains around a skylight
- A leak that comes and goes with the weather
- Staining where a gutter or parapet meets the wall
The streets around a church such as Church of All Saints are often among the oldest in a place, and if yours is one of the older homes nearby, lead flashings, valleys and old chimneys are typical places for water to get in.
Before you book any roof surveyor
- How long the report takes to arrive
- What the survey will not cover
- Is VAT included in the price?
- What the report includes, and whether it has photographs
Landlord and commercial surveys in Donkey Street
Buyers’ agents can book surveys on behalf of their clients. The report is emailed, so it can go straight to your client.
If you own several properties, surveys can be booked for more than one address. To arrange surveys for several addresses, call 07833 053749 or send us an email.
Also near Donkey Street
Also in Donkey Street
Donkey Street roofs and the weather
Donkey Street lies within about 2 miles of the sea, and places near the sea get more salt in the air and more wind than inland. In a coastal gale, rain is driven sideways into laps, verges and flashings, and salt air slowly wears metal fixings. Many older homes in Kent have handmade clay tiles, including Kent peg tiles held by pegs through two holes, and tile-hanging on their upper walls. Kent’s older buildings take in oast houses and timber-framed Wealden hall houses as well. The covering and its details give the first clues when tracing where water is coming from.
If you let a flat or house near Westenhanger station, finding the cause of a leak fast keeps a tenant’s home dry and the work focused. Westenhanger Castle, about 3.2 miles north, is one of the historic houses in the wider area around Donkey Street. Leaks in period homes nearby often come from lead work and valleys that have been patched before.
Donkey Street is about 4 miles south-west of Hythe, in Kent. We cover Donkey Street and the rest of Kent. We cover towns and villages across Kent, large and small. There is also a page for Canterbury.
We cover every part of the TN29 postcode area for roof leak investigations and the streets around it. Close by, we survey roofs in Dymchurch (1 mile south), West Hythe (2 miles north-east), Lympne (2 miles north-east), Palmarsh (2 miles north-east) and Berwick (2 miles north-east). Within a short drive, we also cover Ashford (9 miles north-west), Dover (14 miles north-east), Folkestone (7 miles east), Hythe (4 miles north-east), Tower Hamlets (14 miles north-east) and Hawkinge (8 miles north-east).
Near you in Donkey Street
Locally, jobs take us to homes and businesses close to The Shepherd And Crook Public House. The nearest railway station is Westenhanger station, roughly 3.4 miles north-east of the centre. Well-known places in the area include Lympne Castle (1.7 miles north-east) and Hythe Museum (3.6 miles east). For a walk, there’s Tolsford Hill.
Before and after the survey
A few practical points come up again and again on our surveys. They’re worth knowing whatever the roof:
- Let us know if there are tanks or pipes in the loft
- Photograph the stain each time it appears
- Let us know what has already been tried
- Do not touch fittings that water is reaching
Standard includes a follow-up consultation to talk the findings through, while Premium includes one in person. It is a chance to ask about anything in the report.
Look at the roof from the ground after strong winds. Slipped slates, lifted ridge tiles and debris on the ground are signs to act on. Prompt repairs stop gaps turning into leaks.
How we price roof leak investigations
Every roof is different, so prices are confirmed before booking. This is what makes a difference:
- The shape of the roof and its details
- Building height and the viewpoints available
- The type of building, from a house to a block or an office
- Which survey package you book
Price depends partly on the package: Basic from £150, Standard from £250 or Premium from £400, all inc. VAT. Size, height and access can affect the price too.
Helping us price your survey
Getting the details right at the start saves time. Please include:
- Any photos you have, taken from the ground or a window
- When you need the report by
- Where the property is, with the postcode
- Where any leaks, stains or damp patches show inside
Most bookings start with a short call: call 07833 053749 or send us an email and we’ll ask a few questions about the roof. You’ll have a price before anything is arranged.
What we do, step by step
Where it’s relevant and can be reached safely, the loft space is checked as well as the outside. Inside, we look for staining, damp, gaps and signs of movement. The whole visit usually takes an hour or two for most homes, though a hard-to-trace leak can take longer. Around Donkey Street, older homes can have small or awkward roof spaces, so let us know about the loft hatch and any ladder. We only go where it is safe.
- We help you choose the package that suits the leak.
- We agree a date, including weekends.
- We inspect inside and out, starting from the stain.
- Where it is useful and included, we take moisture readings and use thermal imaging.
- The report explains the likely entry point and what needs attention.
Getting ready for the survey
- Let us know about any leaks, stains or damp patches you know of
- Move anything stored under the loft hatch
- Have any questions written down, so nothing gets missed
Book a survey
Booking is simple: just call 07833 053749 or drop us an email and give us a few details about the property and we’ll explain which survey suits. The price is agreed up front.
Advice
What you can safely check yourself
It is useful to keep a record: dates of leaks, photos from ground level and any work done on the roof. Send it with your enquiry.
Look up at the roof after a storm, from the ground: broken slates or tiles in the garden, gaps along the ridge or loose lead are signs to note. Don’t go up yourself.