Kent · London and the South East
Roof leak investigation in Ashford, Kent
Tracing where water is getting into your roof across Ashford, with drones and thermal imaging where they help. Call or email for a price.
- Drips from nail tips in a cold loft
- Leaks that appear only in driving rain
- Water coming in around a roof light or dormer
Roof leak investigation in Ashford
Our job is to find the likely source and tell you. The report shows, with photos, where we believe the water gets in and how it travels, plus recommendations on what needs attention. It gives any roofer a clear brief. The investigation finds and explains the cause, and the repair itself is a separate job. Common reasons to book are wet patches high on an inside wall and water coming in around a roof light or dormer, across valleys and parapet gutters, slate and tile slopes and chimney stacks.
A place the size of Ashford has every kind of roof, so leaks have many possible sources: failed flashings, blocked valleys, slipped slates, worn mortar, overflowing gutters or a split felt roof. The stain inside is rarely right under the cause, which is why the inside and outside are looked at together. Moisture readings and a careful look outside help trace where the water has travelled.
We keep jargon out of it: where something needs attention, it says so plainly.
- Location
- Ashford (TN23, TN24, TN25, TN26)
- Wider area
- Kent
- Price
- From £150 inc. VAT
- Your report
- A written report with photos, by email
- When we survey
- Weekdays, Saturdays and Sundays
- Cover
- PI and public liability insurance
- Call
- 07833 053749
- Page updated
- 27 October 2026
What we’re asked to look at in Ashford
Every flat roof covering has a working life. Felt often lasts around 15 to 20 years, and as it ages it splits, blisters and opens at the laps. Upstands and outlets are common weak points.
It is worth booking a survey if you’ve seen:
- Damp underlay across a wide area
- Water marks that spread in wet weather
- Water coming in around a roof light or dormer
- Drips in the loft during heavy rain
If you live near a park such as Ashford Green Corridors, or anywhere with mature trees, autumn leaves can block gutters and valleys, and blocked gutters overflow and soak walls.
Choosing a roof surveyor
- What’s outside the scope of the survey
- What insurance they carry
- Do they have a CAA Flyer ID and Operator ID for drone work?
- What the report includes, and whether it has photos
Nearby places to Ashford
More services for Ashford
How it works
The visit has one job: to see as much of the leaking roof as can be seen safely and record it clearly. Notes and photographs go into the written report. The visit typically takes about 1–2 hours at a typical home; commercial roofs usually need 3–4 hours. For a commercial building or block in Ashford, roof access is agreed with whoever manages it ahead of the visit. At home, it helps to clear a route to the loft and point out any stains or leaks. The written report follows, with photographs.
- You pick a Basic, Standard or Premium Survey.
- We agree a date, including weekends.
- We inspect inside and out, starting from the stain.
- Moisture detection and thermal imaging are used where your package includes them and they help.
- You get photos, the likely cause and clear recommendations.
Before the survey
- Note where any stains or damp appear
- Leave side gates unlocked
- For a flat or shared roof, check access with the freeholder or managing agent
How to book
We confirm the price for your roof before you book, so you know where you stand. Prices start from £150, including VAT. To book, ring 07833 053749 or use the contact form.
Advice
Landlord and commercial surveys in Ashford
An agent can book and manage the survey for a landlord. Access is agreed with the tenant in advance.
Roof problems in a rented home affect tenants as well as the building. A survey helps you spot issues early and plan the work around your tenants.
Leave it or get it looked at?
Lingering damp encourages mould on ceilings and walls. Once mould takes hold, it is harder to clear. Finding the leak comes first. In commercial buildings and blocks around Ashford, water through the roof costs more than the repair itself. It’s easier to plan work than to react to it.
Prices start from £150, including VAT. What you pay depends on how big and how high the roof is, access and the package you choose.
What you get with us
- 20+ years’ experience
- Weekday and weekend surveys
- More than 5,000 surveys completed
- Drone flown under a CAA Flyer ID and Operator ID
Leaks and storm damage in Ashford
Older houses across Kent often have handmade clay or peg tiles, and many have tile-hung walls. Oast houses and timber-framed Wealden hall houses are part of the county’s older buildings too. The covering and its details give the first clues when tracing where water is coming from. Godinton House, about 2 miles north-west, is one of the historic houses in the wider area around Ashford. Older roofs in the wider area can hide decades of patch repairs, so the detail matters.
If you run a business near Ashford Designer Outlet, a leak can close part of a shop or office, so finding the cause quickly matters. The streets around a church such as Christ Church are often among the oldest in a place, and if your home is one of the older ones nearby, lead flashings, valleys and old chimneys are typical places for water to get in.
Ashford is in Kent. Whether the building in Ashford is a house, a flat or a commercial unit, we can survey the roof on a weekday or at the weekend. We cover towns and villages across Kent. Canterbury is in our area too.
Here we cover the TN23, TN24, TN25 and TN26 postcode area for roof leak investigations. We offer roof leak investigations to properties on Market Lane, Church Road and Station Road. Being close to the A20 and A28, Ashford is easy for us to reach for roof leak investigations. We also cover Stanhope (1 mile south-west), Newtown (1 mile south-east), South Willesborough (1 mile south-east), Godinton (1 mile north-west) and Willesborough (1 mile east). Further out, we also cover Canterbury (13 miles north-east), Sittingbourne (15 miles north), Folkestone (14 miles east), Faversham (12 miles north), Hythe (10 miles south-east) and Davington (12 miles north). Ashford is one of the larger places we cover in Kent.
Landmarks near Ashford
We work in homes and buildings around The Locomotive pub, Ashford Green Corridors and Ashford School, among other places. There’s a railway station in Ashford itself: Ashford International station. Nearby you’ll also find William Harvey Hospital (2.1 miles east) and Ashford Designer Outlet (0.6 miles south-east). Green spaces nearby include Hatch Park.
Should I look at the roof myself first?
A lot can be seen from the ground. Binoculars help you spot slipped slates or tiles, gaps along the ridge and a leaning stack. Never climb onto the roof to look.
What you can’t do safely is get up close. Slates, tiles, flat roofs and rooflights can give way, and falls from height are serious. That’s where a survey comes in, using safe viewpoints and a drone where applicable.
Roof by roof
Flat roof upstands and outlets
Outlets drain a flat roof. When one blocks, water ponds and finds any weak spot. We check outlets and the covering around them.
Parapet and box gutters
A butterfly roof drains to a central valley gutter. Problems there frequently show in the rooms on the top floor.
Ashford: your questions answered
Is there anything to prepare before you come to Ashford?
The main thing is access, inside and out, plus somewhere to park in Ashford. Tell us about known leaks or past repairs as well.
Do you carry out roof surveys in Ashford?
We do. Every survey there gets the same written report with photographs.
Can you find a leak when it isn’t raining?
In many cases, yes. Stains, tide marks, damp timbers and moisture readings usually point the way. Intermittent leaks can be harder, so your photos and notes from wet days are very useful.
Is this an asbestos survey?
No. Our report may flag materials that could contain asbestos, but confirming it is a job for a specialist asbestos surveyor. Buildings built or refurbished before 2000 may contain it.
Is the repair included in the leak investigation?
A leak investigation finds and reports the likely source. The repair itself is a separate job. You get a report with photos showing where the water is getting in and what needs attention.
Are you structural engineers?
No. Visible signs such as deflection or sagging are recorded, but calculations and an engineer’s opinion are outside what we do. If one is needed, the report says so.
Is there anything I need to do ahead of the visit?
Keep a note of when it leaks, and take photos. Clear access to the loft. If water is near any fittings, have an electrician check them.