Hampshire · London and the South East
Roof leak investigation in Basingstoke, Hampshire
Find out the condition of the leaking roof at your property in Basingstoke. Visits run on weekdays and weekends, in the daytime.
- Damp on a chimney breast
- Damp walls below an overflowing gutter
- Wet patches on loft insulation
Roof by roof
Flat roof upstands and outlets
Upstands seal the edge of a flat roof where it meets a wall. If it’s too low, cracked or poorly dressed, water gets behind it.
Valleys
A valley leak can appear well away from the valley inside. From inside the loft space, we follow the water’s route back.
How a roof leak investigation works in Basingstoke
Some ‘leaks’ are not leaks at all. In a badly ventilated roof space, condensation can form under the roof and drip, and the stains look much like a leak. Telling the two apart matters, since the cure for one will not solve the other. The pattern of the damp, the ventilation and the timing all help us decide. We survey valleys and parapet gutters, rooflights and dormers and flat roof details, and common reasons people get in touch are damp walls below an overflowing gutter and a leak that comes and goes with the weather.
Storms tend to hit many roofs in an area at once. A written record with photos helps you explain what’s happened, whether to an insurer, a landlord or a roofer. What a report can’t do is decide an insurance claim: that’s up to the insurer. Insurers typically exclude wear and tear, so telling old damage from new matters.
Nothing in the report is left vague: where something needs attention, it says so plainly, and where it can wait, that is said too.
- Where
- Basingstoke (RG24, RG22, RG21, RG23)
- Wider area
- Hampshire
- Prices
- From £150 inc. VAT
- Your report
- Written, with photos, emailed to you
- Appointments
- Weekdays and weekends
- Insured
- PI and public liability insurance
- Call
- 07833 053749
- Updated
- 27 October 2026
Common questions in Basingstoke
Do you carry out roof surveys in Basingstoke?
We do. Every survey there gets the same written report with photos.
How do I find out if my home in Basingstoke is listed?
Your council is the best source, with Historic England’s list for listed buildings. Both listing and conservation areas can limit changes of roofing material, and councils can also use Article 4 directions.
Do you need to get into the loft?
Yes, where the survey calls for it and there’s safe access. Inside, we look for damp, staining, gaps and sagging.
How long will you be at the property?
The visit typically takes roughly 1–2 hours on an ordinary house, though large, tall or awkward roofs take more time. We’ll give you an idea of timing as you book.
Will you walk on the roof?
Not always. Safety comes first, and fragile or steep roofs can’t always be walked on. Safe viewpoints, the loft and a drone where it applies let us see the rest, and the report records anything we couldn’t see.
Will you fly a drone over my roof?
Yes, where it is applicable. Whether we can fly on the day depends on the weather and the airspace rules. We’re a CAA-registered drone operator.
Do you survey roofs on blocks of flats?
Yes. A shared roof needs access agreed first, with the building owner or managing agent. Mention it when you contact us and we’ll explain what’s needed.
Practical tips
Getting the most from a roof leak investigation starts before we arrive and carries on afterwards. Tips:
- Stay off ladders and the roof
- Do not touch fittings that water is reaching
- Check whether pipes or tanks run near the stain
- Let us know about any past repairs to the roof
Any roofer you ask to quote can work from the report. The photos show the defects and where they are, so the repair is aimed at the cause.
Have flashings and flat roofs looked at every few years. They’re where most leaks start, and wear is easier to deal with before water gets in.
Leave it or get it looked at?
A leak that returns after a repair normally means the real source wasn’t found. We look past the obvious spot and check each likely route. That is often what breaks the cycle. For a shop, office or block in Basingstoke, a roof leak can mean closed rooms, damaged stock or unhappy residents. Planned work is far easier to manage than an emergency.
All our prices include VAT. Our price is from £150, including VAT. We confirm the exact price before booking.
Why book us in Basingstoke
- Over 5,000 surveys carried out
- 98% of customers satisfied
- Weekday and weekend surveys
- Prices that include VAT
Take a look at our cost guide or what we found on two real jobs.
Prices for roof leak investigations in Basingstoke
To price your survey, we check:
- The size of the roof
- The number of roofs, including extensions and garages
- Chimneys, valleys, parapets and other details
- Any need for thermal images or a drone flight
Thermal imaging and drone inspection (where it applies) come with the Premium Survey, which starts from £400, inc. VAT. We’ll tell you which package suits the questions you have.
Helping us price your survey
Before you get in touch, it’s useful to have:
- What kind of property and roof it is
- Your timetable, like an exchange date
- Where any leaks, stains or damp patches show inside
- Pictures of the roof from a safe spot, if you have them
To book a survey, call 07833 053749 or email us with the address and what you’d like to know about the roof. You’ll know the price before anything is booked.
How it works
You don’t need to do much on the day. Show us any stains, drips or problem areas you know about, and we’ll take it from there. The survey itself takes between one and two hours for most houses, with bigger or more complicated roofs taking longer. Town-centre streets in Basingstoke can mean pay-and-display or permit parking, so a word about where to park saves time. We’ll want to see the loft, if there is one, and any ceiling or wall showing damp. Outside, the roof is viewed from every point that’s safe.
- We start with your notes and photos of the leak.
- Inside, we look at the stain and the ceiling around it.
- From the roof space, we trace the water’s route where there is safe access.
- Outside, we check flashings, valleys, chimneys, gutters and flat roof details from each safe vantage point.
- We email a written report showing where the water most likely gets in.
Getting ready for the survey
- Have keys ready for side gates, garages or roof access doors
- Let us know about any leaks, stains or damp patches you know of
- Find any records of previous roof work
How to book
To get a price for roof leak investigations in Basingstoke, phone 07833 053749 or email us. The address, the type of property and what you want to find out help us price the survey accurately.
Read more
Checking the roof from ground level
Look up at the roof after a storm, from the ground: broken slates or tiles in the garden, gaps along the ridge or loose lead are signs to note. Don’t go up yourself.
The one thing to avoid is getting up close. Slates, tiles, flat roofs and rooflights can give way, and a fall can be serious. That part is for a survey, using safe viewpoints and a drone where it applies.
Places near Basingstoke
Other services in Basingstoke
Roof leak investigations around Basingstoke
The wider area around Basingstoke has a long history of building, with The Vyne about 2.9 miles north. On older houses around here, roofs often carry the marks of earlier repairs, from replaced slates to new lead. Thatch survives on some older buildings in Hampshire’s villages. Across the South East, older homes tend to have slate or clay tiles, and many later ones concrete tiles. Where water gets in depends a good deal on what the roof is made of and how it’s detailed.
Living close to Eastrop Park is pleasant, but mature trees mean leaves in gutters and valleys each autumn. Take a building like King's Furlong Infant School and Nursery: a leak through a large roof is frequently found some distance from where the water shows inside. For businesses in and around places such as The Malls, finding where water is getting in quickly keeps disruption down.
Basingstoke is in Hampshire. If you’re in Basingstoke, booking works exactly as it does anywhere else: a call or an email, a price, then a date. Our Hampshire coverage includes Basingstoke. We also survey roofs in Reading.
Every address in RG24, RG22, RG21 and RG23 is covered for roof leak investigations, from the main roads to the quietest streets. You will find streets like Church Square, Queen Annes Square and The Square, all of which we cover. You will find Basingstoke on the A30 and A33, so it’s easy for us to get to. Neighbouring places we cover for roof leak investigations include South Ham (1 mile south-west), Winklebury (1 mile west), Brighton Hill (1 mile south), Rooksdown (1 mile north-west) and Buckskin (1 mile west). Further out, we also cover Farnborough (15 miles east), Fleet (11 miles east), Aldershot (15 miles east), Alton (10 miles south-east), Yateley (13 miles north-east) and Tadley (6 miles north). Basingstoke is among the bigger towns we cover in Hampshire.
Around Basingstoke
Typical jobs here are in homes near Cranbourne, The Costello School and The Rising Sun pub and the streets around them. The nearest railway station is Basingstoke station, about 0.6 miles east. Nearby you’ll also find Basing House (2.2 miles east) and The Malls (0.6 miles east). Not far away are Farleigh Hill and Daneshill Park Woods.