Kent · London and the South East
Roof leak investigation in Hollow Street, Kent
Tracing where water is getting into your roof around Hollow Street, with a written report you can act on. Book a weekday or weekend visit.
- Water marks that spread in wet weather
- Water coming in around a roof light or dormer
- Wet patches high on an inside wall
When to book a survey in Hollow Street
A roof valley collects the rain from two slopes. Split linings, slipped valley tiles or debris can push water under the slates or tiles. The stain may appear well away from the valley itself.
Look out for signs like these:
- Water coming in around a roof light or dormer
- Damp patches next to the stack
- Water marks that spread in wet weather
- Damp ceilings under a flat roof
If you look after a building such as Chislet Church of England Primary School, water through a big roof can travel a long way before it drips, so the search covers more than the obvious spot.
What to check before booking
- Their insurance cover
- Which parts of the roof they’ll actually see
- Their drone registration, if they fly one
- How much experience they have with roofs like yours
Roof leak investigation in Hollow Street: what you get
Most roof leaks start at a joint rather than the middle of a slope. Flashings at chimneys and walls, valleys, gutters, parapets and flat roof upstands and outlets are the usual suspects. Each of these is checked in turn and follow the evidence. Chimneys, dormers and roof lights each add joints of their own. Each one is checked from wherever it is safe to see it. If you’ve noticed condensation that looks like a leak and damp walls below an overflowing gutter, a survey will tell you what’s going on, whatever the roof.
Somewhere as small as Hollow Street, older roofs have frequently been repaired many times. That makes it hard to tell new damage from old wear, and the difference matters, particularly to an insurer. We look at whatever is safely visible and set out what we find. Older walls and timbers hold water for a long time, so it is worth finding the cause soon.
We keep jargon out of it: where something needs attention, it says so plainly.

- Where
- Hollow Street (CT3)
- Region
- Kent
- Price
- From £150 inc. VAT
- Report
- A written report with photos, by email
- Appointments
- Weekdays and weekends
- Insurance
- PI and public liability insurance
- Telephone
- 07833 053749
- Page updated
- 27 October 2026
Hollow Street questions
Does being near the coast affect roofs in Hollow Street?
Generally, yes: wind and salt air take more of a toll near the sea. Ridges, verges, flashings and fixings are where it usually shows.
Is my home in Hollow Street listed or in a conservation area?
Historic England’s list shows listed buildings, and the local council can tell you about conservation areas. If a home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission.
What’s the best way to book?
To book, phone 07833 053749 or send us an email and let us know the address and what you’d like to know. We will confirm the price and agree a day with you.
Will you walk on the roof?
Only if it’s safe. We inspect what can be seen safely: from ground level, from windows and vantage points, from the loft space, from the roof itself where safe and by drone where it applies. Anything we cannot see is noted in the report.
Does the investigation include the repair?
This service finds and reports the cause, and the repair is separate. The report gives any roofer a clear brief.
How long will you be at the property?
The visit normally takes about one to two hours for most homes, though a hard-to-trace leak can take longer. We’ll confirm what to expect when we arrange the visit.
Can you survey a shared roof?
Yes. A shared roof needs access agreed first. Tell us about it as you book and we will plan the survey around it.
What this survey cannot tell you
A survey is a careful look at the leaking roof, but it cannot do everything. The main limits are:
- Plumbing leaks that look like roof leaks
- What’s under the covering or behind the plaster
- A promise to find every leak on a single visit
If in doubt, ring 07833 053749 or use the contact form and we’ll recommend the right survey. What our survey covers.
What we look at
- The roof space
- Chimney stacks
- Slate and tile slopes
- Lead flashings
- Flat roof details
- Rooflights and dormers
- Valleys and parapet gutters
What a roof leak investigation looks like in Hollow Street
Hollow Street is within about 4 miles of the coast, where sea air brings more salt and stronger wind than inland. Wind lifts loose slates, tiles and ridge pieces, and driving rain finds any gap they leave. Handmade clay tiles, including Kent peg tiles hung on pegs through two holes, are typical of older Kent buildings. You will also find oast houses and timber-framed Wealden hall houses among the county’s older buildings. The covering and its details give the first clues when tracing where water is coming from.
The streets around a church such as Church of St Mary the Virgin are frequently among the oldest in a place, and if yours is one of the older homes nearby, water on an older roof tends to find its way in at the lead, the valleys or the chimney. For landlords with property near Sturry station, finding the cause of a leak fast keeps a tenant’s home dry and the work focused.
Hollow Street is about 3 miles south-east of Herne Bay, in Kent. Bookings from Hollow Street are handled just like any other: a call or an email, a price, then a date. Hollow Street is one of the places in Kent where we work for roof leak investigations. There is also a page for Canterbury.
Surveys in CT3 work the same way as everywhere else we cover. We also cover Chislet (1 mile north-east), Chitty (1 mile north-east), Old Tree (1 mile north-west), Boyden Gate (1 mile north) and Hoath (1 mile west). Within a short drive, we also cover Canterbury (6 miles south-west), Margate (9 miles east), Dover (14 miles south), Ramsgate (10 miles east), Broadstairs (11 miles east) and Whitstable (7 miles west).
Near you in Hollow Street
Typical jobs here are in homes near Grove Ferry Picnic Area and Spires Academy. Hollow Street’s nearest station is Sturry station, about 3.6 miles south-west of the centre. A little further out are St Martins Hospital (5.1 miles south-west). The countryside around Hollow Street includes West Blean and Thornden Woods.
What affects the price in Hollow Street
To price your survey, we look at:
- Extensions, dormers and garages with roofs of their own
- The size of the roof
- Which survey package you book
- Building height and the viewpoints available
One thing that affects the price is the package: from £150 for Basic, £250 for Standard and £400 for Premium, including VAT. Size, height and access can affect the price too.
Getting in touch
There is no need for technical words. It is enough to let us know:
- Where water is showing inside, if it is
- Any deadline, like an exchange date
- Pictures of the roof from a safe spot, if you have them
- The type of building and roof, like pitched or flat
Surveys can be booked for weekdays, Saturdays or Sundays. To find a date that works for you, phone 07833 053749 or email us.
What happens if roof problems are left?
If a leak has been ‘fixed’ before and has come back, the cause was probably missed. We look past the obvious spot and check each likely route. It gives the next repair a far better chance. Older and listed buildings around Hollow Street may need consent and matching materials for repairs, so a defect found early gives time to plan the work properly.
A small, low roof with good viewpoints takes less time than a tall, complicated one, and the package you pick makes a difference too. The price is always agreed first.
Why choose Independent Roof Survey in Hollow Street
- Over 20 years’ experience
- Independent findings on the roof’s condition
- 98% of customers satisfied
- Professional indemnity and public liability insurance
Read how roof surveys are priced and our case studies.
Should I look at the roof myself first?
What you cannot do safely is get up close. Slates, tiles, flat roofs and rooflights can give way, and falls from height are serious. That is where a survey comes in.
A DIY look is useful, but it is not a survey. You will not see flashings, valleys or the backs of chimneys properly from ground level.
What else we do in Hollow Street
How the survey works
We will ask a few questions first, about the roof’s history, any leaks and past repairs. Then the inspection itself takes roughly 1–2 hours for most homes, though a hard-to-trace leak can take longer. Rural addresses near Hollow Street can be hard to find from a postcode alone, so a few directions, or a note of a nearby landmark, help us arrive on time. After that, the survey runs as it would anywhere.
- We start with what you’ve seen: where the stain is and when it gets worse.
- The visit starts indoors, at the stain and in the loft.
- Outside, we look at every likely route in.
- Moisture readings and thermal imaging are used where they help.
- You receive a written report with photos showing the likely source and what needs attention.
Before we arrive
- For flats, check roof access has been agreed
- If you are buying, check with the agent that we can get in
- Have any paperwork from past roof work to hand
Book a survey
If you are buying, it helps to book soon after your offer is accepted, so there is time to use the report before exchange. Otherwise, simply ring 07833 053749 or drop us an email whenever suits you.