Kent · London and the South East
Shatterling Roof Leak Investigation
Tracing where water is getting into your roof in Shatterling, carried out by an experienced roof surveyor. Every survey comes with a written report and photographs.
- Water that shows only in certain storms
- Drips from nail tips in a cold loft
- Ceiling stains that grow after rain
How the survey works
We photograph the roof as we go, so the report shows exactly what we saw. Close-ups come from the safest viewpoint available, including by drone where it is applicable and the weather allows. A typical visit takes about one to two hours for a house, and longer for a large or complex roof. Around Shatterling, older homes can have small or awkward roof spaces, so it helps to know whether there is a loft hatch and how easy it is to reach. We only go where it is safe.
- You pick a Basic, Standard or Premium Survey.
- We agree a date, including weekends.
- The investigation works from the stain back to the roof.
- Moisture detection and thermal imaging are used where your package includes them and they help.
- You get photos, the likely cause and clear recommendations.
Getting ready for the survey
- Find any records of previous roof work
- Note where any stains or damp appear
- Keep pets in another room
Arrange a survey
Our phone lines are open seven days a week. To book or ask a question, call 07833 053749 or use the contact form.
Advice
About our roof leak investigation in Shatterling
Leaks tend to begin where one part of a roof meets another. Common entry points include chimney and wall flashings, valleys, parapet and box gutters, and the upstands and outlets on flat roofs. We check each likely route and follow the evidence. Chimneys, dormers and roof lights each add joints of their own. Each one is checked from wherever it is safe to see it. Common reasons to book are damp ceilings under a flat roof and drips in the loft during heavy rain, on slate and tile slopes, the roof space and flat roof details.
For a small place like Shatterling, the inspection is the same as anywhere: the journey and access are just planned ahead of time. It helps to know where the water appears, in what weather, and what you’ve seen outside, along with any repairs done before. If you have photographs of the water coming in, they help as well.
Findings are set out part by part, from the main slopes down to the gutters and outlets, with a note and a photo for each point. It records what’s sound as well as what isn’t.
- Where
- Shatterling (CT3)
- Region
- Kent
- Cost
- From £150 inc. VAT
- Report
- A written report with photos, by email
- When we survey
- Weekdays, Saturdays and Sundays
- Insurance
- Professional indemnity and public liability
- Call
- 07833 053749
- Page updated
- 27 October 2026
When you need someone else
This isn’t a RICS building survey, a structural engineer’s report or an asbestos survey. Other limits to bear in mind:
- Leaks from plumbing, tanks or pipework rather than the roof
- Defects hidden under coverings or inside walls without opening up
- Carrying out the fix
If you’re not sure which survey you need, call 07833 053749 or email us and we will give you a straight answer before you book. What a survey covers and doesn’t.
Roof types and parts we check
- Rooflights and dormers
- The roof space
- Flat roof details
- Chimney stacks
- Valleys and parapet gutters
- Slate and tile slopes
- Lead flashings
When to book a survey in Shatterling
Valleys carry a lot of water. Worn lead, cracked linings or a build-up of leaves and moss can send that water under the coverings. The stain may appear well away from the valley itself.
Common reasons to book include:
- Water dripping from rafters or underlay
- Damp underlay across a wide area
- Wet patches high on an inside wall
- A leak that comes and goes with the weather
For landlords with property near Adisham station, a clear finding on where water gets in helps you brief a roofer straight away.
Questions to ask before you book
- Their insurance cover
- What follow-up you get after the report
- How they plan to inspect the roof safely
- Will they check the loft as well as the outside?
FAQs for Shatterling
Is my home in Shatterling listed or in a conservation area?
Your council is the best source, with Historic England’s list for listed buildings. A change of roofing material may need consent in either case, and councils can also use Article 4 directions.
Is Shatterling in the area you cover?
We do. The survey and report are the same in Shatterling as anywhere else, and visits run on weekdays and weekends.
Will I get photos?
Yes. Photos are taken throughout the survey, and they go into the written report alongside our recommendations.
When does the report arrive?
Each package has its own report time. Basic: within 48 hours. Standard: 24 to 48 hours. Premium: the same day. If you have a deadline, such as an exchange date, tell us when you book.
Can you always find the source?
We cannot promise it. Some leaks hide well, especially those that need wind-driven rain. If we cannot be sure, the report ranks the possible sources.
What do I do with the report?
You will get the report by email, with photographs and clear recommendations. With Standard there is a follow-up consultation; with Premium, an in-person consultation.
Will you go up on the roof?
Only where it is safe to do so. We check everything that can safely be seen: from the ground, from windows and vantage points, from the roof space, from the roof itself where safe and by drone where applicable. The report says if anything couldn’t be seen.
Wind, rain and roofs in Shatterling
Goodnestone Park, about 2.5 miles south, is one of the historic houses in the wider area around Shatterling. Older homes in the wider area often have features worth a closer look, such as lead valleys, tall stacks and roofs that have been patched over the years, and any change of roofing material on a listed home needs checking with the council first. Older houses across Kent frequently have handmade clay or peg tiles, and many have tile-hung walls. The county’s older buildings also include oast houses and timber-framed Wealden hall houses. Where water gets in depends a good deal on what the roof is made of and how it’s detailed.
Take a building like Wingham Primary School: tracing a leak on a big roof starts with where the water appears and works back. If you own one of the older houses in the streets near St Mary's Church, lead flashings, valleys and old chimneys are typical places for water to get in.
Shatterling is about 6 miles east of Canterbury, in Kent. We survey roofs in Shatterling and the rest of Kent, as part of our work across London and the South East. Our area takes in places right across Kent, large and small. There is also a page for Canterbury.
Every address in CT3 is within our area for roof leak investigations. We also cover the places around Shatterling: Broomhill (1 mile west), Perry (1 mile north), Nash (1 mile north-east), Wingham (1 mile south-west) and Twitham (1 mile south). Within a short drive, we also cover Canterbury (6 miles west), Margate (10 miles north-east), Dover (10 miles south), Folkestone (14 miles south), Ramsgate (9 miles north-east) and Broadstairs (10 miles north-east).
Near you in Shatterling
We work in homes and buildings around The Red Lion pub, among other places. The closest station to Shatterling is Adisham station, roughly 3 miles south-west of the centre. Nearby you’ll also find St Martins Hospital (5.4 miles west). For a walk, there’s Monk's Wall nature reserve.
Tips from our surveys
From years of surveys, a few habits stand out as worth the effort:
- Mention earlier attempts to fix the leak
- Keep water away from lights and sockets
- Write down the wind direction and rain when it leaks
- Keep a photo record of the damp patch
If condensation is the cause, we explain it, and suggest how the roof space could be better ventilated. It saves chasing a leak that is not there.
Keep the loft space ventilated. Air movement keeps condensation down, which is often mistaken for a leak. Keep insulation clear of the eaves.
What else we do in Shatterling
What happens if roof problems are left?
Wet insulation doesn’t insulate well. A slow leak can soak it for months before a stain appears. The sooner the cause is found, the less needs replacing. Matching old materials, such as handmade tiles or stone slates, can take time to source. Spotting a problem early leaves room to find them.
The Premium Survey includes thermal imaging and drone inspection where applicable, from £400 inc. VAT. We can help you choose the package that fits what you want to find out.
Why book us in Shatterling
- Over 20 years’ experience
- An independent view of the roof
- 98% customer satisfaction
- Clear package prices, with VAT included
See our cost guide and our case studies.
Landlords, agents and block managers in Shatterling
An agent can book and manage the survey for a landlord, with the report sent to whoever needs it. We agree a time with the tenant beforehand.
Roof problems in a rented home affect tenants as well as the building. A survey helps you spot issues early and plan the work.