Surrey · London and the South East
Roof leak investigation in Shottermill, Surrey
Tracing where water is getting into your roof across Shottermill, with drones and thermal imaging where they help. Get in touch for a price.
- Leaks that appear only in driving rain
- Damp ceilings under a flat roof
- Damp underlay across a wide area
What we do, step by step
When we arrive, we start by asking what you’ve noticed and what you want to find out. After that, we check everything we can see safely, from ground level, from windows, in the roof space and by drone where it applies. The survey usually takes roughly 1–2 hours on an ordinary house; commercial roofs usually need 3–4 hours. Parking around Shottermill is normally easier than in a town centre, but mention lanes, gates or long drives. Low roofs on bungalows can often be seen well from the ground, and the loft shows the rest.
- You pick a Basic, Standard or Premium Survey.
- A visit is booked for a weekday, Saturday or Sunday.
- The investigation works from the stain back to the roof.
- Moisture detection and thermal imaging are used where your package includes them and they help.
- The report explains the likely entry point and what needs attention.
Before the survey
- Note where any stains or damp appear
- Dig out any old roof reports or invoices
- Tell us about parking before the day
Getting a price
A quick phone call is normally the easiest start: ring 07833 053749 or send us an email and we will ask a few questions about the roof. You’ll have a price before anything is arranged.
Related advice
Roof leak investigation in Shottermill: what you get
Some leaks only appear in certain weather. Wind-driven rain, an overflowing gutter or snow melt may be what triggers it. Telling us when it happens helps a lot, along with any photos you’ve taken. We look for the clues it leaves behind, such as tide marks, stained timbers and damp underlay. Moisture detection shows which materials are still damp. We survey rooflights and dormers, flat roof details and chimney stacks, and common reasons people get in touch are staining where a gutter or parapet meets the wall and damp ceilings under a flat roof.
Around Shottermill, chimneys on older homes are a common source of leaks, at the flashings, the pointing or the mortar round the pots. Damp on a chimney breast isn’t always rain from above, which is why it’s worth tracing properly. The stack, its flashings and the loft space beside it are all worth checking.
You can share the report with anyone who needs it: your solicitor, the seller, your insurer, a roofer or the building’s managing agent.
- Where
- Shottermill (GU27, GU26)
- Wider area
- Surrey
- Cost
- From £150 inc. VAT
- Report
- Emailed report with photos and recommendations
- When we survey
- Weekdays, Saturdays and Sundays
- Insurance
- PI and public liability insurance
- Phone
- 07833 053749
- Page updated
- 27 October 2026
Also near Shottermill
Also in Shottermill
Shottermill roofs and the weather
In Surrey, older roofs are often handmade clay tile, with tile-hanging on many upper walls. Horsham stone slab roofs survive on some old buildings in Surrey. Each of these roof types has its own typical places for water to get in. Before planning roof work on an older home, find out whether it’s listed or in a conservation area. Listed building consent covers changes to a listed building’s special interest, and an Article 4 direction can bring extra controls in a conservation area.
Take a building like Camelsdale Primary School: on a building that size, finding the source of a drip means looking well beyond the stain. Take an older house close to St. Stephen's Church: old mortar, worn lead and slipped slates are the usual suspects when water gets in. A roof leak in a hotel or guest house around Shottermill means lost rooms as well as repairs.
Shottermill is about 1 mile west of Haslemere, in Surrey. We survey roofs in Shottermill and the surrounding area as part of our work across London and the South East. Our area takes in places right across Surrey, large and small. For surveys nearby, see our Guildford page.
We cover every part of GU27 and GU26 for roof leak investigations and the streets around it. If you need a roof leak investigation at a property on Fox Road, New Road and Lion Lane or a nearby road, we can survey it. Shottermill is on the A287, so it’s easy for us to get to. Nearby, we also carry out roof leak investigations in Hammer (1 mile west), Woolmer Hill (1 mile south-west), Haslemere (1 mile east), Bramshott Chase (1 mile north-west) and Hammer Bottom (1 mile west). We also work in nearby towns like Guildford (13 miles north-east), Farnham (9 miles north), Cranleigh (12 miles east), Ash (11 miles north), Godalming (9 miles north-east) and Farncombe (10 miles north-east).
Around Shottermill
In Shottermill, that means homes and buildings near Woolmer Hill School, Woolmer Hill School and The Staff Of Life Public House, among other places. The nearest railway station is Haslemere station, roughly 0.8 miles east. Other landmarks nearby include Haslemere and District Hospital (1.3 miles east). Open spaces near Shottermill include Gibbet Hill and Lynchmere Commons.
Landlords, agents and block managers in Shottermill
A roof problem in a let property affects your tenants as well as the building. A survey shows what needs attention, so you can plan the work around your tenants.
Shared roofs need a little more planning: we need access agreed with the building owner or managing agent. Tell us about it when booking and we’ll plan the visit with that in mind.
Before and after the survey
You don’t need to be a roofer to help. What helps most:
- Protect furniture and flooring under the leak
- Keep water away from lights and sockets
- Don’t climb onto the roof to look
- Note the weather when the leak shows
Any roofer you ask to quote can work from the report. They’ll see exactly where the problem is, so the repair is aimed at the cause.
Keep gutters, valleys and outlets clear, particularly in autumn. Many leaks start with a blocked outlet. Leave the clearing to someone with the right equipment.
What a roof leak investigation doesn’t cover
Some things can’t be seen without opening up the roof, and that sets some limits:
- Leaks from plumbing, tanks or pipework rather than the roof
- Carrying out the fix
- Whether rotten timbers meet design loads
Not sure which survey suits your roof? You can ring 07833 053749 or use the contact form and we will tell you before you book. The full list of what we check.
Roof types and parts we check
- Slate and tile slopes
- Flat roof details
- The roof space
- Chimney stacks
- Valleys and parapet gutters
- Rooflights and dormers
- Lead flashings
How we price roof leak investigations
Prices always include VAT. The things that change the price are:
- The size of the roof
- If the survey needs thermal imaging or a drone
- Whether you choose the Basic, Standard or Premium Survey
- How complicated the roof is, with its valleys, chimneys and parapets
Thermal imaging and drone inspection (where applicable) come with the Premium Survey, from £400 including VAT. We can help you choose the package that fits what you want to find out.
Booking your survey
Before you get in touch, it is useful to have:
- The type of building and roof, like pitched or flat
- Why you want a survey: buying, a leak, a storm or new work
- Where the property is, with the postcode
- Anything about access we should know
We confirm the price for your roof before you book, so you know where you stand. Roof leak investigation starts from £150, including VAT. For a price for your roof, ring 07833 053749 or drop us an email.
Questions from Shottermill
Is my home in Shottermill listed or in a conservation area?
Check Historic England’s online list first, then ask the council about conservation areas and any Article 4 direction. The answer matters most when a change of material is on the cards.
Is Shottermill within the area you cover?
We do. Villages and rural addresses get the same survey as a town house, with the route planned beforehand.
Does the investigation include the repair?
The investigation is about finding the cause. The repair is not part of it. You get a report with photos showing where the water is getting in and what needs attention, which whoever carries out the work can follow.
How long does the visit take?
On site, it usually takes about 1–2 hours for most homes, though a hard-to-trace leak can take longer. Report times depend on the package.
Is it a structural engineer’s report?
No. Visible signs such as deflection or sagging are recorded, but we do not provide calculations or an engineer’s opinion. If one is needed, the report says so.
What do I do with the report?
The report comes by email, and what you do next is up to you: raise it with a seller, send it to an insurer, brief a roofer or share it with a managing agent.
Why is the stain in a different place from the leak?
Water rarely drops straight down. It runs along rafters, battens or underlay before it drips, so the entry point is often well away from the mark. That’s why we trace the route rather than patching above the stain.
What you can safely check yourself
Watch the gutters in a downpour, from a window or the ground. Water spilling over the edge can point to a blockage or a sagging run.
Fresh stains on ceilings or walls after rain are worth noting. Take a photo and write down when you saw it, as it helps a surveyor trace the cause.