Medway · London and the South East
Upper Upnor Roof Leak Investigation
Roof leak investigations in Upper Upnor, with over 20 years’ experience behind it. Every survey ends with a written report and photographs.
- Damp ceilings under a flat roof
- Wet patches high on an inside wall
- Damp underlay across a wide area
What we cannot see
It’s a careful look at the leaking roof, not the whole story. The main limits are:
- Faults hidden behind ceilings or boarding
- A structural engineer’s report
- Plumbing leaks that look like roof leaks
Not sure which survey suits your roof? You can ring 07833 053749 or use the contact form and we will tell you before booking. What a survey covers and doesn’t.
What we check
- Flat roof details
- Chimney stacks
- Rooflights and dormers
- The roof space
- Slate and tile slopes
- Valleys and parapet gutters
- Lead flashings
Roof leak investigation in Upper Upnor: what you get
We investigate roof leaks in Upper Upnor and across London and South East England. We visit on weekdays, Saturdays and Sundays. The investigation covers inside and out, from the stain to the likely entry points. You get a written report with photos and recommendations. If water is coming in now, catch it in a bucket and keep it away from lights and sockets, then phone 07833 053749 or drop us an email. Common reasons to book are damp patches next to the stack and water that shows only in certain storms, on lead flashings, rooflights and dormers and slate and tile slopes.
Roofs in small places like Upper Upnor often stand in the open, where storms hit ridges, verges and chimneys hardest. Damp in old stone, brick or timber walls is slow to dry out, which makes finding the cause quickly worthwhile. A written record also helps if you need to explain it to anyone else.
Most points in the report come with a picture, so you can see each defect rather than just read about it. Anything out of sight on the day is listed as such.
- Place
- Upper Upnor (ME2)
- Wider area
- Medway
- Prices
- From £150 inc. VAT
- Your report
- Written, with photos, emailed to you
- Appointments
- Monday to Sunday, daytime
- Cover
- PI and public liability insurance
- Call
- 07833 053749
- Last updated
- 27 October 2026
When to book a survey in Upper Upnor
Slipped or missing slates and tiles let rain reach the underlay. Ageing felt underlay eventually tears and lets water through, and very old roofs may have no underlay at all. On slate roofs, slipping is often caused by corroded nails.
It is worth booking a survey if you’ve seen:
- Condensation that looks like a leak
- Water that shows only in certain storms
- Stains around a skylight
- Damp patches next to the stack
If you look after a shop, office or commercial unit, for instance near Pentagon Shopping Centre, a leak can close part of a shop or office, so finding the cause quickly matters.
Questions to ask before booking
- Which viewpoints they use to see the roof
- Will they check the loft as well as the outside?
- Is VAT included in the price?
- If they fly a drone, whether they hold a CAA Flyer ID and Operator ID
How we price roof leak investigations
To price your survey, we look at:
- The package you choose: Basic, Standard or Premium
- Commercial roofs and larger buildings
- How many separate roofs there are, like extensions, dormers and garages
- How tall the building is and how easy the roof is to see
Roof leak investigation starts from £150, including VAT. The final price depends on how big and how high the roof is, how it can be seen safely and which survey you book.
Booking your survey
We will usually ask about:
- When you need the report by
- Any marks or damp showing indoors
- Photos of the roof, taken safely from ground level or a window
- How the loft is reached, if there is one
Our price is from £150, including VAT. The exact figure depends on the roof and the package, and you can phone 07833 053749 or send us an email to find out.
Your questions about roof leak investigations in Upper Upnor
Do roofs near the sea, like those around Upper Upnor, take more of a battering?
Near the coast, roofs face more wind and more salt than further inland. Salt is hard on nails, clips and metal flashings, while strong wind lifts anything already loose.
Is my home in Upper Upnor listed or in a conservation area?
Start with Historic England’s list for listing and your council for conservation areas. It is worth checking before planning roof work, as both can affect what’s allowed.
Why is not the leak directly above the stain?
Water follows the easiest path, not the shortest. On a flat roof it can travel under the covering before it finds a way through the ceiling. Tracing that path is the heart of a leak investigation.
Will you definitely find the leak?
We can’t promise to find every leak on one visit. Many leave clear signs, but some only appear in certain weather. The report sets out what we found and the most likely routes.
Is Upper Upnor in your area?
Yes. Upper Upnor is part of the area we cover, and the service is the same as everywhere else we work.
I live in a flat. Can you survey the roof?
Yes, as long as access is agreed. The roof of a block or converted house is often shared, so whoever owns or manages the building needs to agree access. We inspect only the parts we are allowed to reach.
Do I need to be at home?
It depends on what we need to see. For inside areas and the roof space, someone has to give us access.
Roof leak investigations around Upper Upnor
The coast is about 2 miles or less from Upper Upnor, and being near the sea means more wind and salt than a roof inland would face. Strong wind lifts anything already loose, and driving rain gets in wherever it can, while salt slowly corrodes metal fixings and flashings. About 1.6 miles south-west lies Restoration House, a reminder of how long the area around Upper Upnor has been built on. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs, and a listed home or one in a conservation area may need consent for changes of material.
If you own a rental within reach of Strood station, tracing a leak quickly matters when a tenant is living with it. For site and facilities teams at buildings like Wainscott Primary School, a leak through a large roof is frequently found some distance from where the water shows inside.
Upper Upnor is about 2 miles north-east of Rochester, in Medway. We carry out roof leak investigations in Upper Upnor for houses, flats, blocks and commercial buildings. Across Medway, we cover Upper Upnor. Our Maidstone page covers surveys nearby.
Every address in ME2 is covered for roof leak investigations, from the main roads to the quietest streets. Streets in the area include High Street, Upnor Road and Castle Street. We also cover the places around Upper Upnor: Lower Upnor (1 mile north-east), Wainscott (1 mile north-west), Chattenden (1 mile north), Hoo St Werburgh (2 miles north-east) and Cooling Street (3 miles north). We also work in nearby towns like Gillingham (3 miles south-east), Chatham (3 miles south), Rainham (5 miles south-east), Luton (3 miles south), Park Wood (5 miles south-east) and Lordswood (5 miles south).
What’s near Upper Upnor
We work in homes and buildings around The Kings Arms, Lower Lines Park and Waterfront University Technical College, among other places. You’ll also find Former Ordnance Store At Chatham Gun Wharf (1.4 miles south) and Waterfront UTC (1.3 miles south-east). For rail, the closest station is Strood station, about 1.2 miles south-west. A little further out are French Hospital (1.5 miles south-west) and Pentagon Shopping Centre (1.6 miles south). For a walk, there’s Gad's Hill and Rede Common.
Different roofs, different checks
Lead flashings
Water from a failed flashing can travel down the wall or along a rafter. That’s why we check the flashings near a stain, not just the one directly above.
Parapet and box gutters
Some older terraces have a butterfly roof with a valley gutter in the middle. If that gutter or its outlet fails, water can come through the top-floor ceiling.
Useful tips for Upper Upnor property owners
Some practical points come up on survey after survey. They’re worth knowing whatever the roof:
- Do not climb onto the roof to look
- Let us know if there are tanks or pipes in the loft
- Photograph the stain each time it appears
- Make sure the loft is accessible
We email the report to you. It sets out where we believe the water is getting in, how it’s travelling and what needs attention. Turnaround is within 48 hours for Basic, 24 to 48 hours for Standard and the same day for Premium.
Keep the loft space ventilated. Air movement keeps condensation down, which is often mistaken for a leak. Check insulation does not block airflow at the eaves.
Nearby places to Upper Upnor
Other services in Upper Upnor
How the survey works
We don’t take risks to get a closer look. Everything that can be seen safely is inspected, and anything we can’t see is noted in the report. The survey usually takes about 1–2 hours for most houses, or half a day or so for a commercial building. Around Upper Upnor, older homes can have small or awkward roof spaces, so it helps to know whether there’s a loft hatch and how easy it is to reach. We only go where it is safe.
- We start with your notes and photos of the leak.
- We examine the damp area and the rooms near it.
- In the loft, we follow any signs of water back towards the roof.
- We inspect the likely entry points outside, from ground level, windows and the roof where safe.
- You receive a report with the likely source, photos and recommendations.
How to prepare
- For a flat or shared roof, check access with the freeholder or managing agent
- Find any records of previous roof work
- Keep pets out of the way during the survey
Booking a survey
If you’re buying, it helps to book soon after your offer is accepted, so there is time to use the report before exchange. For any other survey, just phone 07833 053749 or drop us an email when you’re ready.