Medway · London and the South East
Roof Leak Investigation in Chattenden
Find out what’s going on with the leaking roof before you decide what to do next. Roof leak investigations in Chattenden.
- Damp on a chimney breast
- Wet patches high on an inside wall
- Water marks that spread in wet weather
Before and after the survey
Most of what helps is simple and safe from the ground. A few suggestions:
- Do not touch fittings that water is reaching
- Don’t climb onto the roof to look
- Tell us about any past repairs to the roof
- Put a bucket under the drip and move valuables
Standard includes a follow-up consultation to talk the findings through, and Premium includes an in-person consultation. It is a chance to ask about anything in the report.
Look at the roof from the ground after strong winds. Pieces of slate or tile in the garden mean something has moved. Small faults dealt with quickly rarely become leaks.
About our roof leak investigation in Chattenden
Water is good at hiding where it gets in. It can run along a rafter, a batten or the underlay before it drips, so the stain on your ceiling is seldom right under the hole. Our leak investigation traces it back. Patching the spot above the stain frequently misses the real cause. Tracing the route first means any work can be aimed at the right place. If you’ve noticed wet patches on loft insulation and damp patches next to the stack, a survey will tell you what’s going on, on rooflights and dormers, chimney stacks and lead flashings alike.
Being in a small place like Chattenden makes no difference to how a leak or storm damage is looked at: the journey and access are just planned ahead of time. It’s useful to know where the water appears, in what weather, and what you’ve seen outside, plus any earlier repairs. If you have photographs of the water coming in, they help as well.
We keep jargon out of it: if work is needed, the report says so clearly.
- Location
- Chattenden (ME3)
- Wider area
- Medway
- Cost
- From £150 inc. VAT
- Report
- Written, with photos, emailed to you
- Appointments
- Weekdays and weekends
- Insured
- Professional indemnity and public liability
- Call
- 07833 053749
- Last updated
- 27 October 2026
Roof leak investigations around Chattenden
Chattenden is within about 2 miles of the coast, so there is more wind and more salt in the air than further inland. Wind lifts loose slates, tiles and ridge pieces, and driving rain finds any gap they leave. With Restoration House about 2.6 miles south-west, Chattenden sits in an area with a long building history. Older homes in the wider area frequently have features worth a closer look, such as lead valleys, tall stacks and roofs that have been patched over the years.
Landlords with a home close to Strood station may find that finding the cause of a leak fast keeps a tenant’s home dry and the work focused. If you look after a shop, office or commercial unit, for example near Pentagon Shopping Centre, a quick answer on where water is coming in keeps a business running.
Chattenden is about 2 miles north-east of Rochester, in Medway. We cover Chattenden and the rest of Medway. Our area takes in places right across Medway, from the larger towns to small villages. Our Maidstone page covers surveys nearby.
Surveys in ME3 work the same way as everywhere else we cover. Whether your property is on Songbird Crescent, Sparrow Drive and Main Road or anywhere close by, we can help. Other places close to Chattenden include Lower Upnor (1 mile south), Upper Upnor (1 mile south), Wainscott (1 mile south-west), Hoo St Werburgh (1 mile east) and Cooling Street (2 miles north-west). Further out, we also cover Gillingham (4 miles south-east), Chatham (4 miles south), Rainham (5 miles south-east), Strood (3 miles south-west), Luton (3 miles south) and Park Wood (6 miles south-east).
What’s near Chattenden
Locally, jobs take us to homes and businesses close to The Pier pub, The Hundred of Hoo Academy and Lower Lines Park and the streets around them. For rail, the closest station is Strood station, roughly 2.1 miles south-west. Nearby you’ll also find Pentagon Shopping Centre (2.5 miles south) and Upnor Castle (0.9 miles south). For a walk, there’s Gad's Hill and Rede Common.
What we look for on each type of roof
Slate and tile slopes
Cracked mortar lets ridge and hip tiles move. Rain can then run in at the ridge.
Parapet and box gutters
Parapet and box gutters sit behind walls or inside the roof. A blocked outlet sends water over the lining and into the building.
What we do, step by step
Expect us to ask a few questions before we start, such as when any problem began and what work has been done before. The inspection then takes about 1–2 hours at a typical home, and more on a big or complicated roof. Older rural homes like those around Chattenden can have a main roof, lower lean-to roofs and outbuildings all joined together. Each part is looked at from wherever it can be seen safely, and anything we cannot see is noted.
- We help you choose the package that suits the leak.
- We agree a date, including weekends.
- We inspect inside and out, starting from the stain.
- Moisture detection and thermal imaging are used where your package includes them and they help.
- The report explains the likely entry point and what needs attention.
Before the survey
- Buyers: confirm access with the estate agent or seller
- Make sure the loft hatch can be reached
- Let us know about parking before the day
How to book
Our phone lines are open seven days a week. To book or ask a question, phone 07833 053749 or use the contact form.
Advice
Nearby places to Chattenden
Other services in Chattenden
Landlords, agents and block managers in Chattenden
Freeholders and residents’ companies use a roof report to plan and budget, with the most urgent items set out first.
Any of our surveys can be booked by landlords, agents and building managers in Chattenden. To discuss a property or a block, ring 07833 053749 or drop us an email.
Signs you need a roof leak investigation in Chattenden
A chimney stack has lots of places for rain to get in. Water can enter through crumbling mortar, cracked flaunching, worn flashings or uncapped pots. The damp may appear on a chimney breast, a ceiling or in the loft.
Things that often lead to a survey include:
- Water dripping from rafters or underlay
- Damp underlay across a wide area
- Damp walls below an overflowing gutter
- Damp on a chimney breast
If yours is one of the older homes in the streets near Bishop Gundulph Church, lead flashings, valleys and old chimneys are typical places for water to get in.
Questions to ask before booking
- What the report includes, and whether it has photographs
- How they plan to inspect the roof safely
- What they will not be able to tell you
- Their insurance cover
Should I look at the roof myself first?
A DIY look is useful, but it isn’t a survey. From ground level, valleys, flashings and the backs of chimneys are often out of sight, and those are details a survey looks at closely.
Keep a simple record: when leaks happen, ground-level photos and any past roof work. Share it with us as you book and it will help the survey.
Your questions about roof leak investigations in Chattenden
Do roofs near the sea, like those around Chattenden, take more of a battering?
Near the coast, roofs face more wind and more salt than further inland. Salt corrodes metal fixings and flashings, and wind lifts loose slates, tiles and ridge pieces.
Is my home in Chattenden listed or in a conservation area?
You can check whether a building is listed on Historic England’s list, and your council can tell you if it’s in a conservation area. If a home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission.
Does this replace a RICS home survey?
No. Our survey looks at the roof, not the whole building. For the rest of the building, a RICS home survey is a separate job.
Can you inspect my roof with a drone?
Where it helps and the rules allow, yes. We hold a CAA Flyer ID and Operator ID and fly a drone under 250g, and the airspace and weather are checked before every flight.
Do you carry professional indemnity insurance?
Professional indemnity and public liability insurance cover our surveys. Ask if you need details for a managing agent or building owner.
Is the repair included in the leak investigation?
A leak investigation finds and reports the likely source. The repair itself is a separate job. The report shows where the water gets in and what should be done.
Can you survey a shared roof?
Yes. Shared roofs just need a little more planning. Mention it when you contact us and we will explain what’s needed.