Surrey · London and the South East
Storm Damage Roof Report in Box Hill
A careful look at the roof at your property in Box Hill, and put it all in a report with photos.
- Damaged gutters and fascias
- Water coming in after the storm
- Holes or cracks caused by debris
Storm damage roof reports for homes and businesses in Box Hill
We inspect the roof from wherever it can safely be seen: from the ground, from windows and higher points, from the roof space and from the roof where it is safe. Every area of damage is photographed and described. We note any part we couldn’t see. You get a written report with photos to give to your insurer. If you are worried about damage from fallen branches or debris and cowls or aerials dislodged in the wind, a survey will tell you what’s going on, on flashings, flat roofs and ridges and hips alike.
Somewhere as small as Box Hill, older roofs have frequently been repaired many times. A new leak may be fresh damage or the latest sign of long-term wear, and the difference matters, particularly to an insurer. The report says what was seen and what it points to. Older walls and timbers hold water for a long time, so it’s worth finding the cause soon.
Findings are set out part by part, from the coverings down to the gutters, with a note and a photo for each point. It records what’s sound as well as what isn’t.
- Location
- Box Hill (KT20)
- Region
- Surrey
- Prices
- From £150 inc. VAT
- Report
- Written, with photos, emailed to you
- Survey days
- Weekdays and weekends
- Insurance
- PI and public liability insurance
- Telephone
- 07833 053749
- Last updated
- 27 October 2026
When to book a survey in Box Hill
Falling trees and branches can damage roofs in high winds. The report shows what was hit and the damage caused, with photographs.
Things that frequently lead to a survey include:
- Ridge tiles that have come loose
- Lead lifted at abutments
- Stains appearing after strong winds
- Torn or lifted flat roof coverings
If you live in an older home near St. Andrew's Church, the leak may come from a chimney, a valley or tired lead rather than the covering itself.
Questions to ask before booking
- Whether any drone flown is registered with the CAA
- Their track record with similar roofs
- Whether you get a written report with photos
- Which viewpoints they use to see the roof
Nearby places to Box Hill
What else we do in Box Hill
Useful tips for Box Hill property owners
A survey works best with a little help from you, before and after. Some tips:
- Note the date and time you first saw the damage
- File receipts for anything you pay for
- Take photos from the ground or a window, never by climbing
- Hold on to fallen pieces of the roof where you can
If a claim is declined and you disagree, the first step is a complaint to the insurer. After that, you may be able to take it to the Financial Ombudsman Service.
Clear gutters and outlets before the stormy months. Blocked drainage can add water damage to wind damage.
How the survey changes by roof type
Chimney stacks
Flashings around stacks can lift in strong winds. Loose flashings are recorded.
Slate roofs
In high winds, slates can slip or go, often where nails have rusted. Our report notes moved slates and any sign of older corrosion.
How the survey works
Expect us to ask a few questions before we start, such as when any problem began and what work has been done before. Then the inspection itself takes an hour or two for a house, and longer for a large or complex roof. Somewhere as small as Box Hill, access is often the only tricky part. Let us know about outbuildings, past repairs and any leaks you’ve noticed. Visits can be on weekdays, Saturdays or Sundays.
- We note the date of the storm and the damage you’ve seen.
- We look at the roof from wherever it is safe.
- Each area of damage is photographed and described.
- We note the likely cause and any signs of older wear.
- We send you the report by email for your insurer.
How to prepare
- Leave a clear route to the loft
- For a flat or shared roof, check access with the building owner or managing agent
- Have any paperwork from past roof work to hand
Getting a price
Storm damage roof report starts from £150, including VAT. The exact figure depends on the roof and the package, so call 07833 053749 or drop us an email with the details.
Advice
Leaks and storm damage in Box Hill
With Polesden Lacey about 3.9 miles west, Box Hill sits in an area with a long building history. Older roofs in the wider area can hide decades of patch repairs, so the detail matters, and a listed home or one in a conservation area may need consent for changes of material. Many older homes in Surrey have handmade clay tiles and tile-hung upper walls. Horsham stone slab roofs survive on some old buildings in Surrey. Where water gets in depends a good deal on what the roof is made of and how it’s detailed.
Trees in and around Brockham Limeworks shed leaves that can end up in nearby gutters, so outlets and downpipes are worth watching. If you look after a building such as The Ashcombe School, a leak through a large roof is often found some distance from where the water shows inside.
Box Hill is about 2 miles north-east of Dorking, in Surrey. We cover Box Hill and the rest of Surrey. Our area takes in places right across Surrey, from the larger towns to small villages. Our Crawley page covers surveys nearby.
All of KT20 is covered for storm damage roof reports. If you need a storm damage roof report at a property on Boxhill Road, Usherwood Close and Fort Road or a nearby road, we can survey it. We also cover the places around Box Hill: Betchworth (1 mile south-east), Brockham (1 mile south), Buckland (1 mile south-east), Strood Green (2 miles south) and Headley (2 miles north). Larger places within reach include Guildford (12 miles west), Woking (13 miles west), Epsom (6 miles north), Horley (7 miles south-east), Redhill (5 miles east) and Ewell (7 miles north).
Landmarks near Box Hill
We work in homes and buildings around Brockham Limeworks and the streets around them. The closest station to Box Hill is Betchworth station, roughly 0.8 miles east of the centre. Nearby you’ll also find Headley Court (2.8 miles north) and Reigate Priory Museum (3.6 miles east). The countryside around Box Hill includes Colley Hill and Reigate Heath.
FAQs for Box Hill
How do I find out if my home in Box Hill is listed?
Historic England’s list shows listed buildings, and the local council can tell you about conservation areas. Listed building consent is needed for changes that affect a listed building’s special interest, and conservation areas can limit changes of roofing material.
Is Box Hill within the area you cover?
Yes, we do. Our area covers London and South East England, from towns to the smallest villages. The journey is planned ahead, so it is useful to know about access.
Can I challenge a declined storm claim?
Start by complaining to the insurer. If it isn’t resolved, the Financial Ombudsman Service may be able to help. The Ombudsman asks about storm conditions, whether the damage is consistent with a storm and whether the storm was the main cause.
How do I arrange a storm damage roof report in Box Hill?
To book, call 07833 053749 or email us with the address, the type of property and what’s prompted the survey. We’ll confirm the price and find a day that suits.
Which days do you carry out surveys?
We carry out surveys on weekdays and at weekends. To arrange a date, phone 07833 053749 or email us.
Does someone need to be in?
Not necessarily. If we only need the outside, we can agree that beforehand, but anything inside needs someone there to give access.
Is wear and tear covered by insurance?
Insurers normally exclude wear and tear. We describe what looks like fresh storm damage and what looks older. The claim decision is your insurer’s.
Why it is worth a survey now in Box Hill
Many policies expect damage to be reported promptly. Check the wording and tell your insurer as soon as you can. An independent report can follow. Matching old materials, such as handmade tiles or stone slates, can take time to source. That is one more reason to find defects before they become urgent.
Thermal imaging and drone inspection (where it applies) come with the Premium Survey, from £400 including VAT. We’ll tell you which package suits the questions you have.
Why book us in Box Hill
- An independent look at the roof
- Plain-English reports with photos
- Drones and thermal imaging where applicable
- Over 5,000 surveys carried out
When you need someone else
Every survey has limits, and it is better to know them up front. Bear these in mind:
- Repair costs or quotes for the work
- The outcome of a claim
- What’s beneath slates, tiles or membranes
Not sure which survey suits your roof? You can ring 07833 053749 or send us an email and we’ll tell you before you book. What our survey covers.
Roofs we survey in Box Hill
- Flashings
- Flat roofs
- Ridges and hips
- Gutters and fascias
- Slate and tile slopes
- Chimney stacks