Surrey · London and the South East
Storm damage roof report in Epsom, Surrey
Storm damage roof reports for homes and businesses in Epsom. More than 5,000 surveys completed across London and South East England.
- Gaps where slates or tiles have gone
- Damaged flat roof membrane
- Loose or broken chimney pots and cowls
How a storm damage roof report works in Epsom
The Financial Ombudsman asks three questions when it looks at storm complaints: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. Our report focuses on the second and third points. Weather records for the date are for you or your insurer to check. We survey flat roofs, slate and tile slopes and gutters and fascias, and common reasons people get in touch are damaged pots on the stack and damaged ridges and hips.
Many homes around Epsom have been extended, frequently with flat roofs or dormers, and the joint between new and old is a classic place for water to get in. The flashings and upstands at those joints get a proper look, inside and out. The stain inside is often some way from where water gets in, especially around extensions.
Every survey ends with a written report, with photos, sent by email. It explains the condition of the roof, the defects we found and what we recommend.
- Location
- Epsom (KT19, KT18, KT17)
- Wider area
- Surrey
- Price
- From £150 inc. VAT
- Report
- Written, with photos, emailed to you
- When we survey
- Weekdays and weekends
- Insurance
- PI and public liability insurance
- Telephone
- 07833 053749
- Updated
- 27 October 2026
How the survey works
We work from the outside in: first the slopes, edges and gutters from every safe viewpoint, then the loft space where it can be reached. In total, it takes about one to two hours for most homes, depending on how much of the roof was hit. In Epsom, many roofs join a neighbour’s, so shared parts are looked at as far as they can be seen from your property. It helps to know about previous repairs, leaks or recent work, so time on site goes where it’s needed.
- First we go through when the storm hit and what you’ve noticed.
- The roof is inspected from safe positions.
- We record and photograph the damage.
- The report notes whether the damage fits a storm, older wear or both.
- You get a written report to pass to your insurer.
Before the survey
- Jot down any questions you want answered
- Let us know where we can park nearby
- Note where any stains or damp appear
Booking a survey
We confirm the price for your survey before booking, so you know the cost up front. Storm damage roof report starts from £150, including VAT. To book, ring 07833 053749 or drop us an email.
Related advice
For landlords and managing agents
Freeholders and residents’ companies use a roof report to plan and budget.
If the property is let, the agent or a tenant can let us in, at a time agreed beforehand. Surveys run on weekdays and at weekends, which helps when tenants work during the week.
How we price storm damage roof reports
We confirm the exact price before you book. This is what makes a difference:
- Height and safe access
- The type of building, from a house to a block or an office
- How many separate roofs there are, like extensions, dormers and garages
- Chimneys, valleys, parapets and other details
Simple, low roofs take less time to survey than tall or complicated ones, and the package matters as well. The price is always agreed first.
Getting in touch
We’ll normally ask about:
- Any deadline, such as an exchange date
- The reason for the survey, such as buying, a leak or storm damage
- Any marks or damp showing indoors
- The type of building and roof, such as pitched or flat
Booking is simple: just call 07833 053749 or drop us an email and give us some details about the property and we’ll suggest the right survey. We confirm the price before anything is booked.
Places near Epsom
Also in Epsom
Common roof problems in Epsom
Insurers frequently want evidence of what has been damaged and why. A written report with photos gives you something clear to pass on. The decision still rests with the insurer.
A survey can pick up problems such as:
- Lead lifted at abutments
- Damaged flat roof membrane
- Slates and tiles blown off the roof
- Loose or broken chimney pots and cowls
If yours is one of the older homes in the streets near St. Barnabas Church, water on an older roof tends to find its way in at the lead, the valleys or the chimney.
Choosing a roof surveyor
- Which limits apply to the survey
- Which parts of the roof they’ll actually see
- What experience they bring
- Their insurance cover
Tips that help
A survey works best with a little help from you, before and after. Tips:
- Keep a note of the date of the storm
- Read your policy wording on storm damage
- Take photos of stains and damp inside
- Do not go onto the roof to take pictures
You will need a roofer’s quote for the repairs. They can use our report to see what needs doing.
Keep gutters and outlets clear so heavy rain can drain away. Overflowing gutters can make storm damage worse.
Honest limits
It is a careful look at the roof, not the whole story. The main limits are:
- The work of a loss adjuster appointed by your insurer
- The outcome of a claim
- Your insurer’s view of the claim
Not sure which survey suits your roof? You can ring 07833 053749 or send us an email and we’ll tell you. What our survey covers.
What this survey covers
- Flat roofs
- Chimney stacks
- Gutters and fascias
- Slate and tile slopes
- Flashings
- Ridges and hips
Leaks and storm damage in Epsom
Handmade clay tiles and tile-hung walls are typical of Surrey’s older houses. A few of Surrey’s oldest buildings have heavy Horsham stone slab roofs. Different coverings let water in at different points, which shapes where the search starts. The wider area around Epsom has a long history of building, with Fitznells Manor about 1.3 miles north-east. Older roofs in the wider area can hide decades of patch repairs, so the detail matters, and the council can say whether a home is in a conservation area.
For businesses in and around places such as The Ashley Centre, water through a ceiling can damage stock and close a sales floor, so the source needs finding fast. Trees in and around Epsom Common shed leaves that can end up in nearby gutters, and an overflowing gutter soon means a wet wall.
Epsom is about 12 miles south of Kensington, in Surrey. We carry out storm damage roof reports in Epsom for houses, flats, blocks and commercial buildings. Epsom is one of the places in Surrey where we work. Our London page covers surveys nearby.
All of KT19, KT18 and KT17 is covered for storm damage roof reports, from the main roads to the quietest streets. Streets in the area include High Street, Upper High Street and Church Road, and we cover them all. Main roads around Epsom include the A24 and B280, which makes travel easy. We also cover the places around Epsom: Ewell (1 mile north-east), North Looe (1 mile east), Horton (1 mile north-west), Epsom Downs (1 mile south-east) and Langley Vale (2 miles south). We also work in nearby towns such as Guildford (15 miles south-west), Woking (13 miles west), Horley (12 miles south), Redhill (8 miles south-east), Egham (14 miles north-west) and Reigate (7 miles south-east). Epsom is among the bigger towns we cover in Surrey.
Around Epsom
Typical jobs here are in homes near The Wellington Public House, Rosebery School and Epsom Common. There is a railway station in Epsom itself: Epsom station. Other landmarks nearby include The Ashley Centre (under half a mile south) and Cockney Museum (2.1 miles north-east). Open spaces near Epsom include The Lake and Bonesgate Open Space.
Your questions about storm damage roof reports in Epsom
Do you carry out roof surveys in Epsom?
Yes, Epsom is one of the places we work. Every survey there gets the same written report with photos, and visits run on weekdays and weekends.
Is my home in Epsom listed or in a conservation area?
Check Historic England’s online list first, then ask the council about conservation areas and any Article 4 direction. It matters most if you are planning to re-roof in a different material.
Will my insurer pay out if I get a storm damage report?
Only your insurer can decide that. We record the damage, with photographs and the likely cause, which you can pass to your insurer.
How should I record storm damage myself?
Please do not climb onto the roof. Take photos from ground level or from windows. Record the date and any damage inside as well.
Can you tell me if my roof has asbestos?
No. We don’t carry out asbestos surveys or testing. If we see materials that could contain asbestos, like cement roof sheets or soffits on buildings from before 2000, we flag them, and recommend a specialist asbestos surveyor checks them before they’re disturbed.
Do you survey on Saturdays and Sundays?
Visits run seven days a week in the daytime, which suits people who work during the week. Just say which days work for you.
Will you walk on the roof?
Only when it’s safe. Some roofs are too steep or fragile to walk on safely. We use safe viewpoints, the roof space and a drone where applicable, and the report records anything we couldn’t see.