Surrey · London and the South East
Storm damage roof report in Horley, Surrey
An independent record of roof damage after a storm around Horley, with a written report you can act on. Book a weekday or weekend visit.
- Gutters pulled loose in the wind
- Gaps where slates or tiles have gone
- Lead lifted at abutments
How a storm damage roof report works in Horley
What counts as a storm depends on your policy, though many use gusts of about 55 mph. Your policy document sets out its own definition. We do not decide whether a storm met that test. Our part is recording the damage to your roof and its likely cause. Each area of damage is photographed, and the report is yours to pass on. Insurers decide claims on their own policy wording. We survey flashings, ridges and hips and chimney stacks, and people most frequently book us about new damp or leaks inside and broken or displaced guttering.
Many homes around Horley have been extended, often with flat roofs or dormers, and the joint between new and old is a classic place for water to get in. The flashings and upstands at those joints get a close look. Water can run along the top of a wall or a joist before it shows, so the stain is not always the place to look.
Most points in the report come with a picture, so you can see each defect rather than just read about it. Anything out of sight on the day is listed as such.
- Place
- Horley (RH6)
- Wider area
- Surrey
- Prices
- From £150 inc. VAT
- Your report
- Written, with photos, emailed to you
- Survey days
- Weekdays, Saturdays and Sundays
- Insurance
- PI and public liability insurance
- Call
- 07833 053749
- Page updated
- 27 October 2026
Storm damage roof reports in Horley: local notes
Handmade clay tiles and tile-hung walls are typical of Surrey’s older houses. A few of Surrey’s oldest buildings have heavy Horsham stone slab roofs. Knowing the roof type helps narrow down where water may be getting in. Older buildings may be listed or sit in a conservation area. To find out, check Historic England’s list and ask the council about conservation areas. In either case, a change of roofing material may need consent.
If you let a flat or house near Horley station, a tenant living with a leak needs the cause found, not just the stain painted over. For hotels and guest houses around Horley, a roof problem found early is far less disruptive than one found by a guest, so it pays to find faults before guests do.
Horley is about 5 miles north of Crawley, in Surrey. We carry out storm damage roof reports for householders, landlords and businesses in Horley and the surrounding area. Horley is one of the towns and villages in Surrey we cover for storm damage roof reports.
Here we cover the RH6 postcode area for storm damage roof reports. Whether your property is on Station Road, High Street and Church Road or anywhere close by, we can help. You’ll find Horley on the A23 and B2036, so it’s easy for us to get to. Neighbouring places we cover for storm damage roof reports include Hookwood (1 mile south-west), Fernhill (2 miles south-east), Burstow (2 miles south-east), Smallfield (2 miles east) and Shipley Bridge (2 miles south-east). We also work in nearby towns such as Epsom (12 miles north), Redhill (4 miles north), Ewell (13 miles north), Reigate (4 miles north), Caterham (8 miles north-east) and Dorking (8 miles north-west). As one of the bigger places in Surrey, Horley has every kind of building, from houses and flats to offices.
What’s near Horley
In Horley, that means homes and buildings near The Bull pub and Oakwood School, among other places. The nearest railway station is Horley station, roughly 0.8 miles south-east of the centre. Other landmarks nearby include Reigate Castle (4.5 miles north) and East Surrey Hospital (2.8 miles north). Open spaces near Horley include Reigate Heath.
What affects the price in Horley
All our prices include VAT. The things that change the price are:
- The number of roofs, including extensions and garages
- Whether it is a home or a commercial building
- Height and safe access
- The shape of the roof and its details
Larger roofs, taller buildings and commercial roofs take longer, so the price reflects that. You’ll know the figure before booking.
Getting in touch
If you can, have these to hand when you contact us:
- Photos of the roof, taken safely from ground level or a window
- Any deadline, such as an exchange date
- What’s prompted the survey
- The type of building and roof, such as pitched or flat
A quick phone call is normally the easiest start: ring 07833 053749 or send us an email. You will have a price before anything is arranged.
What happens on the day
The aim of the visit is simple: to see as much of the roof as can safely be seen and record it clearly. Notes and photos go into the written report. It usually takes an hour or two at most homes, and more on a big or complicated roof. Parking in a town like Horley is usually simple, but let us know if there’s a driveway or any restrictions. We look at the roof from ground level and from windows, then from the loft where there is safe access.
- We start with the details: when the storm hit and what damage you can see.
- We view the roof from wherever it can safely be seen, including the loft where there is access.
- The damage is recorded with photos, area by area.
- We look at whether the damage fits storm damage, older wear or both.
- The findings are written up with photographs for you to share with your insurer.
Preparing for the visit
- Point out any leaks or damp patches
- Let us know where we can park nearby
- For a flat or shared roof, check access with whoever owns or manages the building
Booking a survey
When you are ready to go ahead, ring 07833 053749 or email us. From there it is a case of choosing a package, agreeing the price and fixing a day.
Related advice
For landlords and managing agents
Landlords and agents in Horley book surveys as well as homeowners. A written report with photographs gives you a clear record of the roof, which helps you plan work between tenancies.
Letting agents often book on a landlord’s behalf, with the report sent to whoever needs it. Access is agreed with the tenant beforehand.
Places near Horley
What else we do in Horley
FAQs for Horley
Does a conservation area affect roof work in Horley?
The council and Historic England’s list are the places to check. Either can affect what roof work is allowed, so it’s worth checking before planning any.
How should I get ready for a visit in Horley?
Mostly, it is about access: the loft hatch, any locked gates and where to park in Horley. Tell us about known leaks or past repairs as well.
How do I book a survey in Horley?
It’s easiest to call 07833 053749 or email us. Give us the address and some details about the roof, and we’ll take it from there. Surveys run seven days a week.
Are you loss adjusters?
No. We are not loss adjusters, and we don’t negotiate claims. We provide an independent record of the roof for you to send to your insurer.
Can I challenge a declined storm claim?
The first step is a complaint to your insurer. After that, the Financial Ombudsman Service may be able to look at it. An independent report can add to your evidence, but we can’t say how it will turn out.
What wind speed counts as a storm?
It varies by policy. Many treat gusts of about 55 mph as storm conditions, but check your own wording.
Is this a RICS survey?
No. We are experienced roof surveyors, and our survey covers the roof rather than the whole building. If you need a full building survey, you will need a RICS survey as well.
How the survey changes by roof type
Chimney stacks
Stacks with existing defects tend to suffer more in storms. We record both the storm damage and the older wear.
Lead flashings
Flashings can lift or pull away from walls and chimneys in strong winds. We record which are loose or damaged.
What we’re asked to look at in Horley
Landlords and building managers often need a written record after a storm. The report can be shared with owners, tenants or insurers.
We are often asked to look at:
- Stains appearing after strong winds
- Gaps where slates or tiles have gone
- Damaged pots on the stack
- Damaged flat roof membrane
If you look after a building such as Horley Infant School, on a building that size, finding the source of a drip means looking well beyond the stain.
Before you book anyone
- Whether they hold professional indemnity and public liability insurance
- What experience they bring
- Is VAT included in the price?
- Whether you get a written report with photos
Useful tips for Horley property owners
Some practical points come up on survey after survey. They apply to most roofs:
- File receipts for anything you pay for
- Keep a note of the date of the storm
- Record any water damage in rooms and the loft
- Don’t go onto the roof to take pictures
Questions about the findings are always welcome. Standard Surveys come with a follow-up consultation, and Premium Surveys with an in-person one.
Store invoices and reports for any roof work. They can help show the roof was looked after.