Surrey · London and the South East
Storm Damage Roof Report in Caterham
We take a careful look at the roof at your property in Caterham, and put it all in a written report with photos.
- Damaged ridges and hips
- Stains appearing after strong winds
- Damage from fallen branches or debris
Storm damage roof report in Caterham
High winds normally affect the parts of a roof that are already exposed or loose. Slates and tiles slip or blow off, ridge and hip tiles lift, flashings pull away and flat roof coverings can tear. Trees and branches can also hit roofs in a storm. We record the damage on your roof and photograph each part. Where we also see signs of older wear, the report records that too. Common reasons to book are slates and tiles blown off the roof and gutters pulled loose in the wind, on ridges and hips, chimney stacks and flat roofs.
Around a town like Caterham, leaks come from older and newer roofs alike. On older roofs it’s often slates, mortar and lead that has split or lifted; later homes can leak at valleys, verges and flat roofs over extensions. Knowing the cause tells you what to do next. It also tells you whether the problem is old wear or something more recent.
How fast the report arrives depends on the package: the Basic Survey within 48 hours, the Standard Survey in 24 to 48 hours and the Premium Survey on the same day.
- Location
- Caterham (CR3)
- Region
- Surrey
- Cost
- From £150 inc. VAT
- Your report
- Written, with photos, emailed to you
- Appointments
- Weekdays and weekends
- Cover
- PI and public liability insurance
- Phone
- 07833 053749
- Updated
- 27 October 2026
Leaks and storm damage in Caterham
Historic houses such as Titsey Place, about 4.7 miles east, show how far back building in the area around Caterham goes. Older homes in the wider area often have features worth a closer look, such as lead valleys, tall stacks and roofs that have been patched over the years, and a listed home or one in a conservation area may need consent for changes of material. Handmade clay tiles and tile-hung walls are typical of Surrey’s older houses. A few of Surrey’s oldest buildings have heavy Horsham stone slab roofs. The covering and its details give the first clues when tracing where water is coming from.
Trees in and around Dollypers Hill shed leaves that can end up in nearby gutters, and an overflowing gutter soon means a wet wall. Anyone responsible for a site like Hillcroft Primary School will know that tracing a leak on a big roof starts with where the water appears and works back.
Caterham is about 11 miles south-west of Orpington, in Surrey. Roofs in Caterham get the same thorough look as anywhere else in Surrey. Across Surrey, we cover Caterham and the places around it. For surveys nearby, see our Crawley page.
All of CR3 is covered for storm damage roof reports, from the main roads to the quietest streets. Local streets include High Street, London Road and Park Road, all of which we cover. Caterham is on the B2030 and B2031, which makes it straightforward to reach. Close by, we survey roofs in Woldingham Garden Village (2 miles east), Tyler's Green (2 miles south-east), Woldingham (3 miles east), Godstone (3 miles south) and Church Town (3 miles south-east). Within a short drive, we also cover Epsom (8 miles north-west), Horley (8 miles south-west), Redhill (5 miles south-west), Ewell (8 miles north-west), Reigate (6 miles south-west) and Walton-on-Thames (15 miles north-west).
Near you in Caterham
In Caterham, that means homes and buildings near Sunnydown School, The King And Queen Public House and de Stafford School, among other places. Caterham’s nearest station is Caterham station, about 0.7 miles south-east. A little further out are Bletchingley Castle (3.4 miles south) and East Surrey Museum (0.6 miles south-east). Not far away are South London Downs National Nature Reserve and Mercers Lake.
What this survey cannot tell you
A survey is a close look at the roof, but it cannot do everything. The main limits are:
- A decision on your insurance claim
- How your policy defines a storm
- What’s beneath slates, tiles or membranes
If you are not sure which survey you need, call 07833 053749 or email us and we’ll give you a straight answer before you book. What our survey covers.
Roof types and parts we check
- Slate and tile slopes
- Flashings
- Gutters and fascias
- Chimney stacks
- Ridges and hips
- Flat roofs
Caterham: your questions answered
Do you cover Caterham?
Yes, Caterham is within the area we cover. Our area covers London and the South East. Just ring 07833 053749 or drop us an email and let us know about the property.
Is my home in Caterham listed or in a conservation area?
Your council is the best source, with Historic England’s list for listed buildings. Both listing and conservation areas can limit changes of roofing material, and councils can also use Article 4 directions.
How much is a storm damage roof report?
Our reports start from £150. Commercial and larger roofs are quoted on size. The report doesn’t include repair costs.
I live in a flat. Can you survey the roof?
Yes, if whoever owns or manages the building agrees access. We look at the parts we are given access to, and the report makes that clear.
Can I challenge a declined storm claim?
Raise it with your insurer first. The Financial Ombudsman Service may look at it if that does not resolve it. The Ombudsman asks about storm conditions, whether the damage is consistent with a storm and whether the storm was the main cause.
Will you deal with the insurance company for me?
No. We write an independent report, and you decide how to use it. Your insurer may appoint its own loss adjuster.
How experienced are you?
Over 5,000 surveys so far, over more than 20 years.
Nearby places to Caterham
More services for Caterham
Signs you need a storm damage roof report in Caterham
Flat roofs can be damaged too. Wind can lift edges and tear coverings, and blocked outlets can leave water ponding after heavy rain. We record what we find on flat and pitched roofs alike.
People typically book a survey after spotting something like this:
- Torn or lifted flat roof coverings
- Cowls or aerials dislodged in the wind
- Slipped or missing slates or tiles
- Flashings pulled away from walls or stacks
If you let a flat or house near Caterham station, finding the cause of a leak fast keeps a tenant’s home dry and the work focused.
Choosing a roof surveyor
- Whether they hold professional indemnity and public liability insurance
- What’s outside the scope of the survey
- Whether you get a written report with photos
- Whether any drone flown is registered with the CAA
What happens on the day
Where it is relevant and can be reached safely, the loft space is checked as well as the outside. Inside, we look for staining, damp, gaps and signs of movement. All in, the survey usually takes an hour or two for most houses, and about three to four hours for a commercial roof. Semi-detached and terraced homes in a town like Caterham often share a roof line with the neighbours, so we check what can be seen of the shared parts from your side. It’s useful to know about previous repairs, leaks or recent work.
- We note the date of the storm and the damage you’ve seen.
- The roof is inspected from safe positions.
- Each area of damage is photographed and described.
- The report notes whether the damage fits a storm, older wear or both.
- We send you the report by email for your insurer.
How to prepare
- Have any questions written down, so nothing gets missed
- Let us know about parking near the property
- Agree roof access with the managing agent if it is shared
Booking a survey
Every survey is priced before it is booked, so you know the cost up front. Our price is from £150, including VAT. For a price for your roof, phone 07833 053749 or use the contact form.
Advice
Checking the roof from ground level
If you have a loft with safe access, take a look inside. Use a torch and stay on the joists or boards, and look for staining, damp timber or daylight coming through.
Keep a simple record: dates of leaks, photos from ground level and any work done on the roof. Share it with us as you book, as it helps us focus the survey.
Landlords, agents and block managers in Caterham
Letting agents can arrange access with tenants, at a time agreed in advance. We survey on weekdays, Saturdays and Sundays, which can make access easier.
If you own several properties, you can book surveys for several addresses. To arrange surveys for several addresses, ring 07833 053749 or email us with the addresses.
Tips from our surveys
Getting the most from a storm damage roof report starts before we arrive and carries on afterwards. Some tips:
- Ask a roofer for emergency temporary protection if water is coming in
- Keep invoices for temporary repairs
- Keep fallen slates or tiles as evidence if safe
- Take photos of stains and damp inside
The report is emailed to you, and you decide what to send to your insurer. It is your record to use.
Keep records of roof work and surveys. They help show the roof was in good order before a storm.