Kent · London and the South East
Storm Damage Roof Report in Congelow
An independent record of roof damage after a storm for Congelow, from an experienced roof surveyor. Every survey comes with a written report and photos.
- Gutters pulled loose in the wind
- Torn or lifted flat roof coverings
- Water coming in after the storm
Checking the roof from the ground
Keep a simple record: when leaks happen, ground-level photos and any past roof work. Share it with us when you book and it will help the survey.
Watch the gutters in a downpour, from a window or the ground. Overflowing water can be a sign of a blockage or a gutter that has dropped.
Storm damage roof report in Congelow
The Financial Ombudsman asks three questions when it looks at storm complaints: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. Our report focuses on the second and third points. Weather records for the date are for you or your insurer to check. We survey slate and tile slopes, gutters and fascias and flat roofs, and the problems we are asked to look at most are new damp or leaks inside and lead lifted at abutments.
In a village or hamlet like Congelow, older cottages and farmhouses often have roofs that have been patched over many years. A new leak may be fresh damage or the latest sign of long-term wear, which matters if you’re thinking of an insurance claim. We check what can be seen safely and set out what we find. Damp in old walls and timbers is slow to dry, so the sooner the cause is found the better.
With the Standard Survey, you also get moisture detection, a structural check and a follow-up consultation. The Premium Survey goes further, with thermal imaging, drone inspection where applicable, structural analysis and an in-person consultation.
- Place
- Congelow (ME18)
- Wider area
- Kent
- Prices
- From £150 inc. VAT
- Report
- Emailed report with photos and recommendations
- When we survey
- Monday to Sunday, daytime
- Insured
- Professional indemnity and public liability
- Telephone
- 07833 053749
- Page updated
- 27 October 2026
What a survey costs
To price your survey, we look at:
- Whether thermal imaging or a drone is needed
- Roof area
- Chimneys, valleys, parapets and other details
- Commercial roofs and larger buildings
Bigger, taller and commercial roofs take more time to survey, so they’re priced to match. You’ll know the figure before booking.
Booking your survey
There’s no need for technical words. Just let us know:
- The reason for the survey, like buying, a leak or storm damage
- How the loft is reached, if there is one
- Your timetable, such as an exchange date
- Where water is showing inside, if it is
To book a survey, phone 07833 053749 or use the contact form with the address and what you’d like to know about the roof. You will know the price before anything is booked.
Common roof problems in Congelow
Strong winds lift loose or poorly fixed slates and tiles, ridge pieces and flashings. Rain can then blow in where slates or tiles have gone. Most people book a report soon after a storm, when they’ve seen damage or water has come in.
People normally book a survey when they’ve noticed something like this:
- Gutters pulled loose in the wind
- Roofs hit by falling trees
- Water coming in after the storm
- Lead lifted at abutments
The streets around a church like St Peter's and St Paul's Church are frequently among the oldest in a place, and if your home is one of the older ones nearby, water on an older roof tends to find its way in at the lead, the valleys or the chimney.
What to check before booking
- Will the report include photos?
- What follow-up you get after the report
- How soon the report will arrive
- Which parts of the roof they’ll actually see
What this survey cannot tell you
It is useful to know what a survey will not do before you book:
- Repair costs or quotes for the work
- Negotiating a claim settlement
- The outcome of a claim
If you are not sure which survey you need, ring 07833 053749 or email us and we will give you a straight answer. What a survey covers and doesn’t.
What this survey covers
- Gutters and fascias
- Slate and tile slopes
- Ridges and hips
- Flat roofs
- Flashings
- Chimney stacks
Storm damage roof reports in Congelow: local notes
Handmade clay tiles, including Kent peg tiles hung on pegs through two holes, are typical of older Kent buildings. You will also find oast houses and timber-framed Wealden hall houses among the county’s older buildings. Knowing the roof type helps narrow down where water may be getting in. England has around 10,000 conservation areas and about 500,000 listed buildings. Listed building consent is needed for changes that affect a listed building’s special interest, and conservation areas can limit changes of roofing material, so the council is the place to ask.
For landlords with property near Yalding station, finding the cause of a leak fast keeps a tenant’s home dry and the work focused.
Congelow is about 5 miles south-west of Maidstone, in Kent. Houses, flats, blocks and commercial buildings in Congelow can all book storm damage roof reports. We cover towns and villages across Kent.
We work across ME18 for storm damage roof reports and the streets around it. If you are just outside Congelow, we cover Benover (1 mile south-east), Yalding (1 mile north), Laddingford (1 mile south-west), Hunton (1 mile east) and Nettlestead Green (1 mile north-west). We also work in nearby towns like Maidstone (5 miles north-east), Sevenoaks (11 miles north-west), Royal Tunbridge Wells (9 miles south-west), Gravesend (15 miles north), Tonbridge (7 miles west) and Northfleet (15 miles north).
Around Congelow
In Congelow, that means homes and buildings near The Bull Public House. Congelow’s nearest station is Yalding station, about 1 mile north-west of the centre. A little further out are Teapot Island (0.6 miles north-west) and Oakwood Hospital (4.3 miles north-east).
The survey, step by step
There isn’t much for you to do on the day. Point out anything you’ve noticed, such as stains, drips or loose pieces, and we’ll get on with the inspection. The survey itself takes roughly 1–2 hours for most homes, depending on how much of the roof was hit. Older roofs in small places like Congelow can have low, tight loft spaces, so it is useful to know whether there is a loft hatch and how easy it is to reach. Only areas that can be reached safely are inspected.
- You let us know what happened and whether a roofer has made the roof safe.
- We check inside, including the loft where there’s access, for water damage.
- The roof is inspected from ground level, windows and the roof where it’s safe.
- We record fresh damage and older defects.
- The report, with photos, is emailed to you.
Before we arrive
- Jot down any questions you want answered
- Tell us about any leaks, stains or damp patches you know of
- Leave side gates unlocked
Booking a survey
Storm damage roof report starts from £150, including VAT. What you pay depends on the roof’s size, access and the package, so phone 07833 053749 or use the contact form with the details.
Related advice
Congelow questions
How do I find out if my home in Congelow is listed?
For listing, use Historic England’s list; for conservation areas, ask the council. It matters most if you are planning to re-roof in a different material.
Will you come out to Congelow?
Yes, Congelow is covered. Our area covers London and the South East, from towns to the smallest villages. The journey is planned ahead, so it helps to know about access.
Can you put a tarpaulin over the damage?
Emergency temporary protection is a job for a roofer. If it’s safe, take photos before it goes on. We can record the damage in our report.
Can you survey a shared roof?
Yes. A shared roof needs access agreed first, with whoever owns or manages the building. Tell us about it when booking and we’ll explain what’s needed.
Can I challenge a declined storm claim?
The first step is a complaint to your insurer. After that, the Financial Ombudsman Service may be able to look at it. Our report gives you an independent record of the roof, though we cannot predict the outcome.
Do I need to be at home?
Not necessarily. If we only need the outside, we can agree that beforehand, but anything inside needs someone there to give access.
Will my insurer pay out if I get a storm damage report?
We can’t say whether a claim will be paid. Insurers decide claims on their own policy wording. What we provide is an independent record of the damage.
Towns and villages near Congelow
More services for Congelow
What we look for on each type of roof
Chimney stacks
Pots, cowls and aerials on chimneys can be damaged or dislodged in a storm. The report notes any damage to the stack.
Ridge and hip tiles
Water can get in where ridge tiles have moved. We photograph and describe the damage.