Greater London · London and the South East
Storm damage roof report in Creekmouth, Greater London
We take a careful look at the roof at your property in Creekmouth, with photographs and a written report.
- Cowls or aerials dislodged in the wind
- Roofs hit by falling trees
- Flat roof edges peeled back
Creekmouth questions
Do you carry out roof surveys in Creekmouth?
Yes, Creekmouth is within the area we cover. We survey roofs across London and South East England. Just ring 07833 053749 or send us an email and let us know about the property, and we’ll talk through which survey suits.
Will parking be an issue for a roof survey in Creekmouth?
Typically it’s manageable with a little notice. Let us know the parking rules on your street and we’ll work around them.
Will my insurer pay for an old roof?
Wear and tear is not normally covered. Our report gives an honest view of what’s recent damage and what’s older wear. The claim decision is your insurer’s.
Who handles emergency protection after a storm?
Emergency cover over a damaged roof should be arranged with a roofer. Take photos from ground level first if it’s safe. Keep receipts for any emergency work.
Does your report mean my claim will be accepted?
Only your insurer can decide that. We record the damage, with photographs and the likely cause, for you to give to your insurer.
Do you carry out surveys on Saturdays and Sundays?
We survey on any day from Monday to Sunday, during the day, which suits people who work during the week. Just say which days work for you.
How strong does the wind have to be for a storm claim?
Each policy has its own definition. Many treat gusts of about 55 mph as storm conditions, but check your own wording.
Storm damage roof report in Creekmouth
The Financial Ombudsman looks at three things when it considers a storm damage complaint: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. Our report focuses on the second and third points. You or your insurer can check the weather for the date. Typical surveys look at damaged ridges and hips and flashings pulled away from walls or stacks, across slate and tile slopes, gutters and fascias and flat roofs.
In a London flat, water can travel some way before it shows, sometimes in a different flat from the one below the defect. That makes the source hard to pin down, and finding it matters for whoever has to deal with it. We look at what we are given access to in Creekmouth, inside and out. Let us know when the water shows, and in what kind of weather.
What you get is a clear record of the roof on the day we saw it. That makes it useful now and a handy reference later, like when you want to compare after future work.
- Where
- Creekmouth (IG11, SE28, E6)
- Region
- Greater London
- Prices
- From £150 inc. VAT
- Report
- Emailed report with photos and recommendations
- Appointments
- Weekdays and weekends
- Cover
- Professional indemnity and public liability
- Call
- 07833 053749
- Last updated
- 27 October 2026

More services for Creekmouth
What we do, step by step
The aim of the visit is simple: to see as much of the roof as can be seen safely and record it clearly. Everything we note and photograph goes into the written report. It typically takes roughly 1–2 hours at a house, and longer if the damage is spread across a large roof. In a London conversion, the way into the roof space is frequently from a communal landing or the top flat. Where that is the case, access needs agreeing with whoever controls that landing. Otherwise, the visit in Creekmouth runs like any other.
- First we go through when the storm hit and what you’ve noticed.
- We check the roof from wherever it is safe.
- Each area of damage is photographed and described.
- The report notes whether the damage fits a storm, older wear or both.
- You get a written report to pass to your insurer.
How to prepare
- Tell us where we can park nearby
- For a flat or shared roof, check access with the building owner or managing agent
- Make sure we can get to the back of the property
Book a survey
Our price is from £150, including VAT. What you pay depends on the roof’s size, access and the package, so ring 07833 053749 or send us an email with the details.
Related advice
When to book a survey in Creekmouth
Strong winds lift loose or poorly fixed slates and tiles, ridge pieces and flashings. Rain can then blow in where slates or tiles have gone. People usually call us after a storm, once they’ve noticed damage or a leak.
Most people get in touch after spotting one of these:
- Slates and tiles blown off the roof
- Damaged flat roof membrane
- Lifted or missing ridge and hip tiles
- Loose or torn flashings
Take an older house close to Christ Church: the leak may come from a chimney, a valley or tired lead rather than the covering itself.
Before booking anyone
- How much experience they have with roofs like yours
- Whether VAT is added on top
- Whether the loft is part of the inspection
- What happens after the report arrives
Before and after the survey
A few practical points come up again and again on our surveys. They apply to most roofs:
- Record any water damage in rooms and the loft
- Keep receipts for any emergency work
- Note the date and time you first saw the damage
- Get a roofer to make the roof safe if needed
If a claim is declined and you disagree, the first step is a complaint to the insurer. After that, you may be able to take it to the Financial Ombudsman Service.
Keep records of roof work and surveys. They can help show the roof was looked after.
What this survey cannot tell you
A survey is a careful look at the roof, but it cannot do everything. Its limits include:
- What your policy covers, which depends on its wording
- Repair costs or quotes for the work
- A decision on your insurance claim
If you are not sure which survey you need, phone 07833 053749 or use the contact form and we’ll give you a straight answer. What a survey covers and doesn’t.
What this survey covers
- Gutters and fascias
- Flashings
- Chimney stacks
- Slate and tile slopes
- Flat roofs
- Ridges and hips
DIY checks: what’s safe
Keep a simple record: dates of leaks, photos from the ground and any work done on the roof. Send it with your enquiry.
Fresh stains on ceilings or walls after rain are worth noting. Take a photo and write down when you saw it, which helps when we look at the roof.
Storm damage roof reports around Creekmouth
Alongside Victorian and Edwardian terraces, outer London has a great many interwar semis, often with hipped roofs of clay or concrete tiles. If your home in Creekmouth is one of them, bay roofs, hips and later dormers each have their own details. Different coverings let water in at different points, which shapes where the search starts. Historic houses like Eastbury Manor House, about 1.2 miles north, show how far back building in the area around Creekmouth goes. If you own one of the older houses, expect a mix of original materials and later repairs on the roof.
Living close to Abbey Wood Park is pleasant, but mature trees mean leaves in gutters and valleys each autumn. Take a building like George Carey Church of England Primary School: water through a big roof can travel a long way before it drips, so the search covers more than the obvious spot.
Creekmouth is about 1 mile south of Barking, in Greater London. Creekmouth is part of the area we cover and the surrounding area across London and South East England. Our area takes in places right across Greater London. There’s also a page for London.
Every address in IG11, SE28 and E6 is covered for storm damage roof reports. We cover properties on River Road, Creek Road and Minter Road and the roads around them. Other places close to Creekmouth include Barking (1 mile north), Beckton (1 mile west), Cyprus (2 miles west), Wallend (2 miles north-west) and East Ham (2 miles north-west). We also work in nearby towns such as London (8 miles west), City of Westminster (11 miles west), Marylebone (11 miles west), Kensington (13 miles west), St Pancras (9 miles west) and Shoreditch (8 miles west).
What’s near Creekmouth
Around Creekmouth, our work takes us to homes and buildings near Riverside School and Abbey Wood Park. Creekmouth’s nearest station is Barking Riverside station, roughly 0.8 miles east of the centre. Nearby you will also find Gallions Reach Shopping Park (0.9 miles south-west) and Barking Community Hospital (1.5 miles north). Green spaces nearby include Ripple Nature Reserve.
Prices for storm damage roof reports in Creekmouth
Prices always include VAT. What changes the price is:
- Whether thermal imaging or a drone is needed
- Extra roofs, like extensions, dormers or garages
- Height and safe access
- Commercial roofs and larger buildings
Our price is from £150, including VAT. The final price depends on the size and height of the roof, access and which survey you book.
What we need to know
There’s no need for technical words. Just tell us:
- Pictures of the roof from a safe spot, if you have them
- Your postcode, so we can check access and travel
- Dates you are working to, such as exchange
- Where water is showing inside, if it is
If you are buying, it helps to book soon after your offer is accepted, so you have the findings in time to act on them before you exchange. Otherwise, simply call 07833 053749 or use the contact form whenever suits you.