Kent · London and the South East
Storm damage roof report in Highstead, Kent
Know where you stand with the roof before you decide what to do next. We carry out storm damage roof reports in Highstead.
- Damaged pots on the stack
- Gaps where slates or tiles have gone
- Loose or torn flashings
Storm damage roof report in Highstead: what you get
Many policies treat gusts of about 55 mph as storm conditions, but it varies by policy. Check your own policy wording. We don’t decide whether a storm met that test. Our part is recording the damage to your roof and its likely cause. The report includes photos of each area of damage, and you decide what to send. Insurers decide claims on their own policy wording. We survey flashings, chimney stacks and gutters and fascias, and common reasons people get in touch are lead lifted at abutments and stains appearing after strong winds.
For a small place like Highstead, the inspection is the same as anywhere: the journey and access are just planned beforehand. It helps to know where the water appears, in what weather, and what you’ve seen outside, along with any repairs done before. If you have photos of the water coming in, they help as well.
The report is written in plain words, so you do not need to be a roofer to follow it. Photographs show what each point refers to, and recommendations are put in order of urgency where relevant.
- Where
- Highstead (CT3, CT6)
- Wider area
- Kent
- Cost
- From £150 inc. VAT
- Your report
- A written report with photos, by email
- Survey days
- Weekdays, Saturdays and Sundays
- Cover
- Professional indemnity and public liability
- Call
- 07833 053749
- Page updated
- 27 October 2026
Can I check my roof myself?
After heavy rain, check ceilings and the tops of walls for new stains. Photograph them and note the date, which helps when we check the roof.
Watch the gutters in a downpour, from a window or the ground. Overflowing water can be a sign of a blockage or a gutter that has dropped.
Rented homes, blocks and businesses
If the property is let, the agent or a tenant can let us in, at a time agreed beforehand. We survey on weekdays, Saturdays and Sundays, which can make access easier.
We survey roofs for letting agents and landlords as well as homeowners. A written report with photos gives you a clear record of the roof, which helps you plan work between tenancies.
Common questions in Highstead
Will you come out to Highstead?
We do. Villages and rural addresses get the same survey as a town house.
Does being near the coast affect roofs in Highstead?
Often, yes. Highstead is within about 2 miles of the sea, and coastal roofs tend to see faster wear on metal parts and more wind lifting loose pieces.
Will my insurer pay for an old roof?
Insurers normally exclude wear and tear. We describe what looks like fresh storm damage and what looks older. The claim decision is your insurer’s.
How experienced are you?
Over 5,000 surveys so far, across 20+ years of surveying roofs, and 98% of customers are satisfied.
My storm claim was turned down. What now?
Complain to your insurer first. After that, the Financial Ombudsman Service may be able to look at it. An independent report can add to your evidence, but we can’t say how it will turn out.
Does someone need to be in?
Not necessarily. If we only need the outside, we can agree that in advance, but the loft and any rooms with damp need someone to let us in.
Are you loss adjusters?
No. We’re not loss adjusters, and we don’t negotiate claims. We provide an independent record of the roof, which you can pass to your insurer.
Wind, rain and roofs in Highstead
Highstead lies within about 2 miles of the sea, so storms can arrive with strong gusts off the water. What counts as a storm is set by each policy, often gusts of around 55 mph, and the insurer makes the decision. Many older homes in Kent have handmade clay tiles, including Kent peg tiles held by pegs through two holes, and tile-hanging on their upper walls. Oast houses and timber-framed Wealden hall houses are part of the county’s older buildings too. Where water gets in depends a good deal on what the roof is made of and how it’s detailed.
The streets around a church like Church of St Mary the Virgin are often among the oldest in a place, and if you own one of the older houses nearby, old mortar, worn lead and slipped slates are the usual suspects when water gets in. Anyone responsible for a site like Reculver Church of England Primary School will know that a leak through a large roof is often found some distance from where the water shows inside. If you live near a park such as Bishopstone Cliffs, or anywhere with mature trees, autumn leaves can block gutters and valleys, so outlets and downpipes are worth watching.
Highstead is about 2 miles south-east of Herne Bay, in Kent. If you are in Highstead, booking works exactly as it does anywhere else: a call or an email, a price, then a date. Our Kent coverage includes Highstead and the places around it. Canterbury is in our area too.
Here we cover the CT3 and CT6 postcode area for storm damage roof reports. We also cover the places around Highstead: Hawthorn (1 mile north), Boyden Gate (1 mile south-east), Millbank (1 mile south-west), Old Tree (1 mile south) and Hillborough (1 mile north). We also work in nearby towns such as Canterbury (7 miles south-west), Margate (9 miles east), Ramsgate (10 miles east), Broadstairs (11 miles east), Whitstable (6 miles west) and Deal (13 miles south-east).
Near you in Highstead
Locally, jobs take us to homes and businesses close to Bishopstone Cliffs and Hog & Donkey pub, among other places. The closest station to Highstead is Herne Bay station, about 2.7 miles west. Well-known places in the area include Whitstable and Tankerton Hospital (5.6 miles west). Green spaces nearby include West Blean and Thornden Woods.
What a survey costs
Not every roof costs the same to survey, for these reasons:
- How tall the building is and how easy the roof is to see
- Chimneys, valleys, parapets and other details
- The package you choose: Basic, Standard or Premium
- The size of the roof
Every price we give includes VAT, and the report is not charged as an extra. Storm damage roof report starts from £150, including VAT. Where your roof sits in the range depends on its size, height and access.
What we need to know
What helps most when you contact us:
- How the loft is reached, if there is one
- Where water is showing inside, if it is
- Where the property is, with the postcode
- The reason for the survey, such as buying, a leak or storm damage
Unsure which package suits your roof? The easiest way is to ring 07833 053749 or drop us an email and describe the roof and what’s worrying you. We’ll explain the options and the price.
Nearby places to Highstead
What else we do in Highstead
When you need someone else
We only report whatever is safely visible on the day, so some things are outside what a survey can do:
- Estimates of repair costs
- Whether your insurer will pay the claim
- Your insurer’s view of the claim
If in doubt, call 07833 053749 or send us an email and we will recommend the right survey before booking. What a survey covers and does not.
What we look at
- Flat roofs
- Gutters and fascias
- Flashings
- Slate and tile slopes
- Ridges and hips
- Chimney stacks
The survey, step by step
Every visit follows the same pattern: we listen to what’s been worrying you, inspect the roof from every safe viewpoint, take photos as we go and make notes for the report. Most visits take roughly 1–2 hours for most homes, depending on how much of the roof was hit. For a village or hamlet like Highstead, the journey is planned in advance: let us know about lanes, gates and parking. The roof is looked at from ground level, from windows, from the loft where there is safe access and from the roof where it is safe.
- We note the date of the storm and the damage you’ve seen.
- We look at the roof from wherever it’s safe.
- We record and photograph the damage.
- The report notes whether the damage fits a storm, older wear or both.
- We send you the report by email for your insurer.
Before the survey
- Gather any invoices or paperwork from past roof work
- Keep pets in another room
- Check we can get to the back of the property
Getting a price
Getting a price is simple: just phone 07833 053749 or drop us an email, let us know about the property and we will explain which survey suits. The price is agreed up front.
Advice
Tips that help
Nothing here needs a ladder. A few suggestions:
- Keep fallen slates or tiles as evidence if safe
- Keep a note of the date of the storm
- Take photos of stains and damp inside
- Arrange temporary cover with a roofer if rain is getting in
Questions about the findings are always welcome. The Standard Survey includes a follow-up consultation and the Premium Survey an in-person consultation.
Check the roof from ground level after strong winds. Binoculars help you spot slipped slates or lifted ridges. Don’t go up a ladder to look.