Kent · London and the South East
Storm Damage Roof Report in Pegwell
Storm damage roof reports in Pegwell, with over 20 years’ experience behind it. You get a clear report with photos.
- Ridge tiles that have come loose
- Torn or lifted flat roof coverings
- Damaged gutters and fascias
How a storm damage roof report works in Pegwell
The Financial Ombudsman asks three questions when it looks at storm complaints: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. We record what the roof shows about the damage and its likely cause. You or your insurer can check the weather for the date. We survey flat roofs, ridges and hips and chimney stacks, and people most often book us about damaged pots on the stack and loose or torn flashings.
Roofs in small places like Pegwell often stand in the open, where storms hit ridges, verges and chimneys hardest. Once water gets into older walls, it takes a long time to dry, which makes finding the cause quickly worthwhile. A written record also helps if you need to explain it to anyone else.
You receive the findings by email, easy to pass on to a roofer, an agent or an insurer. Basic reports come within 48 hours, Standard within 24–48 hours and Premium on the day.
- Location
- Pegwell (CT11, CT12)
- Wider area
- Kent
- Cost
- From £150 inc. VAT
- Reports
- Emailed report with photos and recommendations
- When we survey
- Weekdays and weekends
- Insured
- Professional indemnity and public liability
- Phone
- 07833 053749
- Page updated
- 27 October 2026

Practical tips
Some practical points come up on survey after survey. They’re worth knowing whatever the roof:
- Write down when the storm hit and when you noticed damage
- Ask a roofer for emergency temporary protection if water is coming in
- Keep invoices for temporary repairs
- Keep fallen slates or tiles as evidence if safe
If anything in the report isn’t clear, just ask us. The Standard Survey includes a follow-up consultation and the Premium Survey an in-person consultation.
After a storm, look at the roof from the street or garden. Binoculars help you spot slipped slates or lifted ridges. Don’t go up a ladder to look.
Your questions about storm damage roof reports in Pegwell
Is my home in Pegwell listed or in a conservation area?
Check Historic England’s online list first, then ask the council about conservation areas and any Article 4 direction. It matters most if you are planning to re-roof in a different material.
Will you come out to Pegwell?
Yes, Pegwell is covered. We work right across London and South East England, from towns to the smallest villages. The journey is planned ahead, so it helps to know about access.
Do you act for me with my insurer?
No. We’re not loss adjusters, and we don’t negotiate claims. We provide an independent record of the roof for you to send to your insurer.
Do you test for asbestos?
No. Asbestos surveys and sampling aren’t something we do. Where a material might contain it, like old cement sheets on a building from before 2000, the report flags it.
My storm claim was turned down. What now?
The first step is a complaint to your insurer. If you are still unhappy, you may be able to take it to the Financial Ombudsman Service. An independent report can add to your evidence, though we cannot predict the outcome.
How much is a storm damage roof report?
Prices start from £150, including VAT. Bigger roofs are quoted on size and access. It does not include repair costs, so you will need a roofer’s quote for those.
Do I have to be there for the survey?
That depends on the survey. Inside the building and in the loft, we need someone to let us in.
Rented homes, blocks and businesses
Any of our surveys can be booked by landlords, agents and building managers in Pegwell. For a price for a let property or a block, phone 07833 053749 or email us.
Letting agents can arrange access with tenants, at a time agreed beforehand. We survey on any day of the week, which helps when tenants work during the week.
Storm damage roof reports in Pegwell: local notes
Pegwell lies within about 1 mile of the sea, where storms can bring strong gusts off the sea. Many policies treat gusts of about 55 mph as storm conditions, but it varies, and the insurer decides the claim. Handmade clay tiles, including Kent peg tiles hung on pegs through two holes, are typical of older Kent buildings. The county’s older buildings also include oast houses and timber-framed Wealden hall houses. Where water gets in depends a good deal on what the roof is made of and how it’s detailed.
The streets around a church such as Church of St Laurence are frequently among the oldest in a place, and if you own one of the older houses nearby, leaks on older roofs frequently start at lead flashings, valleys or around old chimney stacks. With Quex Park about 4.2 miles north-west, the area around Pegwell has a long history. Older roofs in the area may have lead flashings, valleys and gutters that have been patched many times. If you let a flat or house near Ramsgate station, tracing a leak quickly matters when a tenant is living with it.
Pegwell is about 1 mile south-west of St Lawrence, in Kent. Wherever you are in Pegwell, we can carry out storm damage roof reports at your property, on a weekday, Saturday or Sunday. Pegwell is one of the towns and villages in Kent where we work for storm damage roof reports. Canterbury is in our area too.
Here we cover the CT11 and CT12 postcode area for storm damage roof reports. We cover properties on Saxon Road, Downs Road and London Road. Pegwell sits on or near the A299, so getting to you is simple. We also cover the places around Pegwell: Chilton (1 mile north), Cliffs End (1 mile west), Newington (1 mile north), Manston (2 miles north-west) and Haine (2 miles north). Further out, we also cover Canterbury (14 miles west), Margate (4 miles north), Dover (14 miles south), Broadstairs (3 miles north-east), Deal (8 miles south) and Herne Bay (12 miles west).
What’s near Pegwell
Locally, jobs take us to homes and businesses close to Churchill House School With Railed Area, Chatham House Grammar School and Sandwich and Pegwell Bay. Pegwell’s nearest station is Ramsgate station, about 1.1 miles north-east of the centre. A little further out are Ramsgate General Hospital (0.8 miles east) and Westwood Cross (2.2 miles north). For a walk, there’s Sandwich and Pegwell Bay.
How the survey changes by roof type
Lead flashings
Old flashings that were already loose can give way in a storm. Our report separates fresh damage from older wear where we can.
Chimney stacks
Older stacks with worn pointing or cracked flaunching are more likely to suffer. We record both the storm damage and the older wear.
How the survey works
We don’t take risks to get a closer look. We inspect whatever is safely visible, and if part of the roof can’t be seen, the report says so. Most visits take about one to two hours at a house, and longer if the damage is spread across a large roof. Cottages and farmhouses around Pegwell often have roofs at several levels, with lean-tos and outbuildings attached. Each part is looked at from wherever it can safely be seen.
- You tell us when the storm was and what damage you’ve seen.
- We view the roof from wherever it can be seen safely, including the loft where there is access.
- The damage is recorded with photographs, area by area.
- The likely cause is recorded, along with any evidence of older wear.
- You get a written report you can pass to your insurer.
Before the survey
- Let us know about parking near the property
- Unlock side gates and any roof access doors
- Check the loft hatch can be reached
Arrange a survey
Storm damage roof report starts from £150, including VAT. What you pay depends on the roof’s size, access and the package, so ring 07833 053749 or use the contact form with the details.
Related advice
What a survey costs
What a survey costs depends on the time and equipment it needs. The main factors are:
- Commercial roofs and larger buildings
- How complicated the roof is, with its valleys, chimneys and parapets
- Height and safe access
- The number of roofs, including extensions and garages
Larger roofs, taller buildings and commercial roofs take longer, so they’re priced to match. The price is confirmed before booking.
Getting in touch
A few details help us point you to the right survey and price. When you get in touch, it’s useful to mention:
- Any photos you have, taken from ground level or a window
- Whether there’s a loft hatch, a shared roof or tricky access
- What’s prompted the survey
- The style of property, from a terrace to a block
Buyers should book once an offer has been accepted, so you have the findings in time to act on them before you exchange. Otherwise, simply phone 07833 053749 or use the contact form whenever suits you.
What you can safely check yourself
You can learn a lot from the ground. Binoculars help you spot slipped slates or tiles, gaps along the ridge and a leaning stack. Please don’t climb up for a closer look.
If you have a loft with safe access, take a look inside. Use a torch and stay on the joists or boards, and look for staining, damp timber or daylight coming through.