Kent · London and the South East
Platt's Heath Storm Damage Roof Report
Storm damage roof reports for homes and businesses in Platt's Heath. We’ve completed more than 5,000 surveys across London and South East England.
- Damaged flat roof membrane
- Gutters pulled loose in the wind
- Damaged ridges and hips
About our storm damage roof report in Platt's Heath
Wear and tear is usually excluded from home insurance. That makes the difference between storm damage and old wear important. Our report records both: fresh breaks and recently moved slates or tiles, and older problems such as corroded nails or worn mortar. We describe what we see, whichever way it points. How the policy applies is for your insurer to decide. We are frequently asked to look into water coming in after the storm and broken or displaced guttering, across slate and tile slopes, ridges and hips and chimney stacks.
Roofs in small places like Platt's Heath frequently stand in the open, where storms hit ridges, verges and chimneys hardest. Damp in old stone, brick or timber walls is slow to dry out, which makes finding the cause quickly worthwhile. A record with photographs is useful if you need to show the damage to anyone else.
Findings are set out part by part, from the main slopes down to the gutters and outlets, each with a short note and a photograph. You will see the good as well as the bad.
- Where
- Platt's Heath (ME17)
- Wider area
- Kent
- Cost
- From £150 inc. VAT
- Reports
- A written report with photos, by email
- Appointments
- Weekdays, Saturdays and Sundays
- Cover
- PI and public liability insurance
- Phone
- 07833 053749
- Updated
- 27 October 2026
How it works
The visit normally starts outside and finishes in the loft: outside views come first, then the loft space if there’s safe access. In total, it takes an hour or two on an ordinary house, and more on a big or complicated roof. Older roofs in small places like Platt's Heath can have low, tight loft spaces, so tell us about the loft hatch and any ladder. We only go where it is safe.
- We start with what you’ve seen and any temporary repairs.
- Inside, we look for signs of water in the loft and rooms below.
- We view the roof from safe positions.
- We record fresh damage and older defects.
- You receive the written report with photos.
Getting ready for the survey
- If you are buying, check with the agent that we can get in
- For a flat or shared roof, check access with the freeholder or managing agent
- Keep pets in another room
Book a survey
When you are ready to go ahead, ring 07833 053749 or send us an email. From there it is a case of choosing a package, agreeing the price and fixing a day, weekday or weekend.
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Places near Platt's Heath
Also in Platt's Heath
Common questions in Platt's Heath
Do you cover Platt's Heath?
We do. The survey and report are the same in Platt's Heath as anywhere else, and visits run on weekdays and weekends.
Is Platt's Heath within the area you cover?
Yes, Platt's Heath is covered. We work right across London and South East England, from towns to the smallest villages. Longer journeys are simply planned beforehand.
What wind speed counts as a storm?
Each policy has its own definition. Many treat gusts of about 55 mph as storm conditions, but your policy sets the actual test.
Do you climb onto every roof?
Only when it’s safe. Some roofs are too steep or fragile to walk on safely. We use safe viewpoints, the roof space and a drone where applicable, and the report records anything we couldn’t see.
What’s the best way to book?
To book, ring 07833 053749 or drop us an email with the address, the type of property and what’s prompted the survey. We’ll confirm the price and find a day that suits.
Do you use drones?
Where it helps and the rules allow, yes. We hold a CAA Flyer ID and Operator ID and fly a drone under 250g, and every flight depends on the airspace and the weather.
Can I challenge a declined storm claim?
The first step is a complaint to your insurer. If you are still unhappy, you may be able to take it to the Financial Ombudsman Service. An independent report can add to your evidence, though we cannot predict the outcome.
Checking the roof from ground level
It helps to keep a record: when leaks happen, ground-level photos and any past roof work. Send it with your enquiry and it will help the survey.
A lot can be seen from ground level. Binoculars help you spot slipped slates or tiles, gaps along the ridge and a leaning stack. Please do not climb up for a closer look.
What affects the cost of storm damage roof reports
Our packages start from £150, with VAT included. The price for your roof depends on:
- Whether you choose the Basic, Standard or Premium Survey
- Roof area
- How many separate roofs there are, such as extensions, dormers and garages
- How complicated the roof is, with its valleys, chimneys and parapets
Simple, low roofs take less time to survey than tall or complicated ones, and the package you pick makes a difference too. The price is always agreed first.
What to tell us when you contact us
Here’s what helps us most when you get in touch:
- What kind of property and roof it is
- Your timetable, such as an exchange date
- How the loft is reached, if there is one
- Where water is showing inside, if it is
Buyers should book once an offer has been accepted, so there’s time to use the report before exchange. Otherwise, simply ring 07833 053749 or send us an email whenever suits you.
Common roof problems in Platt's Heath
Others book after an insurer has queried a claim. An independent report gives you another view of the roof. What happens next is up to the insurer.
Typical things we are asked to look at include:
- New damp or leaks inside
- Roofs hit by falling trees
- Ridge tiles that have come loose
- Flashings pulled away from walls or stacks
For an older house near a landmark such as Church of St Nicholas, the leak may come from a chimney, a valley or tired lead rather than the covering itself.
Questions to ask before you book
- What they won’t be able to tell you
- Do they have a CAA Flyer ID and Operator ID for drone work?
- Whether VAT is added on top
- Whether you get a written report with photos
What this survey cannot tell you
No survey can tell you everything, and it is better to know them up front. Bear these in mind:
- Acting for you with the insurer
- Estimates of repair costs
- How your policy defines a storm
Not sure which survey suits your roof? You can ring 07833 053749 or drop us an email and we’ll tell you. What a survey covers and doesn’t.
Roofs we survey in Platt's Heath
- Slate and tile slopes
- Gutters and fascias
- Chimney stacks
- Flat roofs
- Flashings
- Ridges and hips
Storm damage roof reports in Platt's Heath: local notes
Older houses across Kent frequently have handmade clay or peg tiles, and many have tile-hung walls. Kent’s older buildings take in oast houses and timber-framed Wealden hall houses as well. Different coverings let water in at different points, which shapes where the search starts. Historic houses such as Leeds Castle, about 3 miles north-west, show how far back building in the area around Platt's Heath goes. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs, and a listed home or one in a conservation area may need consent for changes of material.
For site and facilities teams at buildings such as Platts Heath Primary School, on a building that size, finding the source of a drip means looking well beyond the stain. Trees in and around Kiln Wood shed leaves that can end up in nearby gutters, and an overflowing gutter soon means a wet wall.
Platt's Heath is about 7 miles south-east of Maidstone, in Kent. From houses to flats and shops in Platt's Heath, the roof can be surveyed on a weekday or at the weekend. Across Kent, we cover Platt's Heath. Our Maidstone page covers surveys nearby.
Storm damage roof reports in ME17 work the same way as everywhere else we cover. Local streets include School Lane, Headcorn Road and Green Lane, all of which we cover. We also cover Liverton Street (1 mile south-west), Sandway (1 mile north-east), Boughton Malherbe (1 mile south-east), Fairbourne Heath (1 mile west) and Grafty Green (1 mile south). We also work in nearby towns such as Maidstone (7 miles north-west), Ashford (10 miles south-east), Sittingbourne (9 miles north), Faversham (11 miles north-east), Minster (14 miles north) and Kings Hill (13 miles west).
Around Platt's Heath
We work in homes and buildings around Kiln Wood, Wishful Thinker pub and The Lenham School, among other places. The nearest railway station is Lenham station, roughly 1.2 miles north-east. Well-known places in the area include The Dog Collar Museum (2.9 miles north-west) and Coldbridge Castle (1.8 miles south).
Tips that help
Most of what helps is simple and safe from ground level. A few suggestions:
- Take photos from the ground or a window, never by climbing
- Keep a note of the date of the storm
- Ask a roofer for emergency temporary protection if water is coming in
- Keep fallen slates or tiles as evidence if safe
After the visit, we write up the report with photographs of each area of damage. It covers the damage, its likely cause and any older defects. Turnaround is within 48 hours for Basic, 24 to 48 hours for Standard and the same day for Premium.
Keep gutters and outlets clear so heavy rain can drain away. Blocked drainage can add water damage to wind damage.