Kent · London and the South East
Storm damage roof report in Ashford, Kent
An independent record of roof damage after a storm across Ashford, using drones and thermal imaging where applicable. Call or email for a price.
- Gaps where slates or tiles have gone
- Flashings pulled away from walls or stacks
- Damage from fallen branches or debris
Storm damage roof report in Ashford
The Financial Ombudsman looks at three things when it considers a storm damage complaint: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. We record what the roof shows about the damage and its likely cause. Weather records for the date are for you or your insurer to check. We survey slate and tile slopes, flashings and ridges and hips, and people most frequently book us about damaged flat roof membrane and slipped or missing slates or tiles.
Storms tend to hit many roofs in an area at once. An independent record of what can be seen, with photographs, helps you explain the damage or the leak to whoever deals with it next. We report what we find; we can’t say whether a claim will be paid. Wear and tear is normally excluded, so it is useful to know what is old and what is new.
Findings are set out part by part, from the main slopes down to the gutters and outlets, each with a short note and a photo. It records what’s sound as well as what is not.
- Where
- Ashford (TN23, TN24, TN25, TN26)
- Wider area
- Kent
- Price
- From £150 inc. VAT
- Your report
- Written, with photos, emailed to you
- When we survey
- Weekdays, Saturdays and Sundays
- Insurance
- Professional indemnity and public liability
- Call
- 07833 053749
- Updated
- 27 October 2026
How the survey changes by roof type
Slate roofs
After strong winds, we often see cracked and slipped slates. We photograph and describe each one.
Chimney stacks
Flashings around stacks can lift in strong winds. Loose flashings are recorded.
Signs you need a storm damage roof report in Ashford
A storm often finds a roof’s existing weak spots. Corroded nails on slate roofs, worn mortar on ridges and old flashings can all give way. Our report notes both the storm damage and any older wear.
Common reasons to book include:
- Gaps where slates or tiles have gone
- Gutters pulled loose in the wind
- Water coming in after the storm
- Loose or torn flashings
Living close to Ashford Green Corridors is pleasant, but mature trees mean leaves in gutters and valleys each autumn, and blocked gutters overflow and soak walls.
Questions to ask before you book
- Whether any drone flown is registered with the CAA
- Their report turnaround times
- Whether the loft is part of the inspection
- Is there a chance to talk the report through?
FAQs for Ashford
How should I get ready for a visit in Ashford?
Very little. Keep pets out of the way, leave side gates unlocked and have any old roof paperwork handy.
Do you cover Ashford?
Yes, Ashford is one of the places we work. The survey and report are the same in Ashford as anywhere else, and visits run on weekdays and weekends.
Which days do you carry out surveys?
We survey seven days a week: Monday to Friday, Saturdays and Sundays. Just tell us the days that suit you.
Does this replace a RICS home survey?
No. We are experienced roof surveyors, and our survey covers the roof rather than the whole building. If you need a full building survey, you will need a RICS survey as well.
Do you test for asbestos?
No. We do not sample or test for asbestos. Where a material might contain it, like old cement sheets on a building from before 2000, the report flags it, with a recommendation to have a specialist asbestos surveyor check before it is disturbed.
Will you go up on the roof?
Only when it’s safe. Most of what we need can be seen from safe viewpoints, the loft and, where applicable, a drone.
How long is the visit?
That depends on the size and shape of the roof, but most surveys take an hour or two at a house, and longer if the damage is spread across a large roof. The report is sent afterwards by email.
What a storm damage roof report looks like in Ashford
Older houses across Kent often have handmade clay or peg tiles, and many have tile-hung walls. Kent’s older buildings take in oast houses and timber-framed Wealden hall houses as well. Different coverings let water in at different points, which shapes where the search starts. About 2 miles north-west lies Godinton House, a reminder of how long the area around Ashford has been built on. If your house is among the older ones, expect a mix of original materials and later repairs on the roof, and any change of roofing material on a listed home needs checking with the council first.
For businesses in and around places such as Ashford Designer Outlet, a leak can close part of a shop or office, so finding the cause quickly matters. Landlords with a home close to Ashford International station may find that a clear finding on where water gets in helps you brief a roofer straight away.
Ashford is in Kent. From houses to flats and shops in Ashford, we can survey the roof. Ashford is one of the towns and villages in Kent where we work for storm damage roof reports. You can also see our page for Canterbury.
Surveys in TN23, TN24, TN25 and TN26 work the same way as everywhere else we cover. That includes homes and businesses on Market Lane, Church Road and Station Road. Ashford is on the A20 and A28, which makes it simple to reach. If you’re just outside Ashford, we cover Stanhope (1 mile south-west), Newtown (1 mile south-east), South Willesborough (1 mile south-east), Godinton (1 mile north-west) and Willesborough (1 mile east). Further out, we also cover Canterbury (13 miles north-east), Sittingbourne (15 miles north), Folkestone (14 miles east), Faversham (12 miles north), Hythe (10 miles south-east) and Davington (12 miles north). As one of the bigger places in Kent, Ashford has every kind of building, from houses and flats to offices.
Local landmarks in Ashford
Typical jobs here are in homes near The Locomotive pub, Ashford Green Corridors and Ashford School and the streets around them. There is a railway station in Ashford itself: Ashford International station. Other landmarks nearby include William Harvey Hospital (2.1 miles east) and Ashford Designer Outlet (0.6 miles south-east). Not far away are Hatch Park.
What happens on the day
Expect us to ask a few questions before we start, about the roof’s history, any leaks and past repairs. Then the inspection itself takes between one and two hours for a house, and about three to four hours for a commercial roof. For a property in Ashford, it helps to know where we can park, and for flats, mention stairs, lifts and shared entrances. The roof is inspected from ground level, from inside and, where it is safe, from the roof itself.
- First you give us the date of the storm and what you’ve noticed, inside and out.
- The roof is looked at from the ground, from windows and from the roof space where it is safe.
- The damage is recorded with photos, area by area.
- We note the likely cause, including any signs of wear that were there before the storm.
- You get a written report you can pass to your insurer.
Before the survey
- Let us know about parking near the property
- Show us where any leaks or stains appear
- Find any records of previous roof work
How to book
We survey roofs on weekdays, Saturdays and Sundays. To find a date that works for you, call 07833 053749 or send us an email with the address and the days you’d prefer.
Advice
Towns and villages near Ashford
More services for Ashford
Tips from our surveys
Over many surveys, some simple habits stand out as worth the effort:
- Tell your insurer about the damage promptly
- Keep a note of the date of the storm
- Ask a roofer for emergency temporary protection if water is coming in
- Look at what your policy says about wear and tear
Questions about the findings are always welcome. Standard Surveys come with a follow-up consultation, and Premium Surveys with an in-person one.
Keep records of roof work and surveys. They can help show the roof was looked after.
What you can safely check yourself
After strong wind, take a look from the pavement or garden: pieces of tile or slate on the ground, a gap in the ridge or a lifted flashing are all worth noting. Leave anything above ground level to a survey.
A DIY look is useful, but it isn’t a survey. From ground level, valleys, flashings and the backs of chimneys are often out of sight.
What affects the price in Ashford
What a survey costs depends on the time and equipment it needs. That comes down to:
- The size of the roof
- How tall the building is and how easy the roof is to see
- Whether thermal imaging or a drone is needed
- Basic, Standard or Premium
Thermal imaging and drone inspection (where it applies) come with the Premium Survey, from £400 inc. VAT. We’ll tell you which package suits the questions you have.
What to tell us when you get in touch
You do not need to know any roofing terms. Just tell us:
- Dates you’re working to, like exchange
- Your postcode, so we can check access and travel
- Any stains, drips or damp patches you’ve seen indoors
- The style of property, from a terrace to a block
Booking is simple: just phone 07833 053749 or send us an email, tell us about the property and we will explain which survey suits. We confirm the price before anything is booked.