Greater London · London and the South East
Storm Damage Roof Report in Pollards Hill
A careful look at the roof at your property in Pollards Hill, with photos and a written report.
- Flat roof edges peeled back
- Water coming in after the storm
- Lead lifted at abutments
About our storm damage roof report in Pollards Hill
A storm damage roof report is an independent record of the damage to your roof after a storm. We record each area of damage, photograph it and note the likely cause. You can then give it to your insurer with your claim. The decision on any claim rests with your insurer and its policy wording. We are not loss adjusters, and we can’t tell you whether a claim will succeed. We are often asked to look into lifted or missing ridge and hip tiles and loose or torn flashings, across flat roofs, flashings and ridges and hips.
In a London flat, water can travel some way before it shows, sometimes in a different flat from the one below the defect. Tracing it back matters, both for dealing with the cause and for any insurance claim. In Pollards Hill, we inspect what we can reach safely and are given access to. It is useful to know when the water appears and in what weather.
You receive the findings by email, ready to forward to whoever needs them. Basic reports come within 48 hours, Standard within 24–48 hours and Premium on the day.
- Place
- Pollards Hill (CR7, SW16, SE19)
- Wider area
- Greater London
- Prices
- From £150 inc. VAT
- Report
- A written report with photos, by email
- Survey days
- Weekdays, Saturdays and Sundays
- Insurance
- PI and public liability insurance
- Call
- 07833 053749
- Page updated
- 27 October 2026
Your questions about storm damage roof reports in Pollards Hill
Will parking be an issue for a roof survey in Pollards Hill?
It depends on the street. Where there are permit zones, a visitor permit or nearby pay-and-display bay works well, and a driveway is even better.
Do you cover Pollards Hill?
Yes, Pollards Hill is one of the places we work. Every survey there gets the same written report with photos.
What if the roof was already worn?
Wear and tear is not normally covered. We describe what looks like fresh storm damage and what looks older. Your insurer decides the claim.
Which days do you carry out surveys?
Surveys can be booked for any day of the week: Monday to Friday, Saturdays and Sundays. Just let us know the days that suit you.
What’s the best way to book?
To arrange a survey, call 07833 053749 or email us and let us know the address and what you need to know. We’ll confirm the price and find a day that suits.
Does your report mean my claim will be accepted?
We cannot say whether a claim will be paid. Insurers decide claims on their own policy wording. Our report gives you an independent record of the damage and its likely cause.
Is this a RICS survey?
No. We are experienced roof surveyors, and our survey covers the roof rather than the whole building. For the rest of the building, a RICS home survey is a separate job.
How the survey works
Every visit follows the same pattern: we listen to what’s been worrying you, inspect the roof from each safe vantage point, photograph what we find and record our findings for the written report. It usually takes about 1–2 hours for most homes, depending on how much of the roof was hit. In Pollards Hill, visits are available on weekdays and at weekends. London parking is frequently by permit or pay-and-display, so it helps to know what’s near you, and to clear a path to the loft hatch. Upstairs rooms at the back are useful too, as they often give the best view of a rear addition.
- First you give us the date of the storm and what you’ve noticed, inside and out.
- The roof is looked at from ground level, from windows and from the roof space where it’s safe.
- Each area of damage is photographed and described.
- We note the likely cause, including any signs of wear that were there before the storm.
- We send you a written report with photos, ready to give to your insurer.
How to prepare
- Tell us about any leaks, stains or damp patches you know of
- Leave side gates unlocked
- If it isn’t your property yet, arrange access through the agent
Booking a survey
For a price for storm damage roof reports in Pollards Hill, ring 07833 053749 or use the contact form. A few details about the property and the roof help us give you an accurate price.
Related advice
Also near Pollards Hill
What else we do in Pollards Hill
What you can safely check yourself
Watch the gutters in a downpour, from a window or the ground. Overflowing water can be a sign of a blockage or a gutter that has dropped.
You can learn a lot from ground level. Binoculars help you spot slipped slates or tiles, gaps along the ridge and a leaning stack. Never climb onto the roof to look.
Leave it or get it looked at?
If a roofer needs to make the roof safe, take photos first if you can do so safely from the ground. That keeps a record of how it looked. Blocked gutters and hoppers on London houses overflow and soak brickwork. A small blockage left for a few winters becomes a damp problem.
To find out what your survey will cost, call 07833 053749 or send us an email with the address and a few details. We’ll confirm the figure before booking.
Why us?
- An independent look at the roof
- More than 5,000 surveys completed
- Photographs and a written report every time
- Clear package prices, inc. VAT
See our cost guide and our case studies.
Wind, rain and roofs in Pollards Hill
Kingswood House, about 1.9 miles north-east, is one of the historic houses in the wider area around Pollards Hill. On older houses around here, roofs often carry the marks of earlier repairs, from replaced slates to new lead, and the council can say whether a home is in a conservation area. Close to the centre of London, a great many houses are Victorian or Edwardian terraces, many of them roofed in Welsh slate. Many have butterfly roofs draining to a central valley gutter, with parapet walls and gutters hidden behind them. In a house like that, shared stacks, party-wall upstands and lead flashings all need looking at as far as they can be seen. Knowing the roof type helps narrow down where water may be getting in.
If you live in an older home near St Oswald, the leak may come from a chimney, a valley or tired lead rather than the covering itself. If you live near a park like Grangewood Park, or anywhere with mature trees, autumn leaves can block gutters and valleys, and blocked gutters overflow and soak walls. For landlords with property near Norbury station, a tenant living with a leak needs the cause found, not just the stain painted over.
Pollards Hill is about 1 mile north of Thornton Heath, in Greater London. Roofs in Pollards Hill get the same thorough look as anywhere else in Greater London. Across Greater London, we cover Pollards Hill and the places around it. Our London page covers surveys nearby.
We cover every part of the CR7, SW16 and SE19 postcode area for storm damage roof reports. That includes homes and businesses on Green Lane, Croft Road and Downs Road. Neighbouring places we cover for storm damage roof reports include Norbury (1 mile north), Thornton Heath (1 mile south), Streatham (2 miles north-west), Streatham Park (2 miles north-west) and Mitcham (2 miles west). Larger places within reach include London (6 miles north), City of Westminster (8 miles north), Marylebone (8 miles north), Kensington (7 miles north-west), St Pancras (8 miles north) and Shoreditch (8 miles north).
Local landmarks in Pollards Hill
In Pollards Hill, that means homes and buildings near Norbury Manor Business and Enterprise College for Girls, Silburn Reid and The Moon Under Water pub and the streets around them. The nearest railway station is Norbury station, about 0.6 miles west. Nearby you’ll also find Crystal Palace Museum (1.5 miles north-east) and Croydon University Hospital (1.3 miles south). Open spaces near Pollards Hill include Knight's Hill and Biggin Wood.
What affects the price in Pollards Hill
Prices always include VAT. The things that change the price are:
- The roof’s overall size
- Features like valleys, chimneys, dormers and parapets
- Height and safe access
- Whether you choose the Basic, Standard or Premium Survey
All our prices include VAT. Prices start from £150, including VAT. We confirm the price for the job before booking.
Booking your survey
If you can, have these to hand when you get in touch:
- Where the property is, with the postcode
- Any deadline, such as an exchange date
- Pictures from the garden or a window, if you have them
- How the loft is reached, if there is one
Not sure which survey you need? The easiest way is to phone 07833 053749 or drop us an email and describe the roof and why you want it surveyed. We will explain the options and the price.
Surveys for landlords and agents in Pollards Hill
Freeholders and residents’ companies use a roof report to plan and budget.
If the property is let, the agent or a tenant can let us in, at a time agreed ahead of time. Surveys run on weekdays, Saturdays and Sundays, which can make access easier.
When you need someone else
Our findings are based on what we can see safely on the day, so some things are outside what a survey can do:
- Areas we cannot see safely
- A price for the repairs
- Your insurer’s view of the claim
If you’re not sure which survey you need, phone 07833 053749 or use the contact form and we will give you a straight answer before booking. The full list of what we check.
What this survey covers
- Slate and tile slopes
- Chimney stacks
- Flashings
- Gutters and fascias
- Flat roofs
- Ridges and hips