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Surrey · London and the South East

Storm damage roof report in Rushmoor, Surrey

An independent record of roof damage after a storm in Rushmoor, carried out by an experienced roof surveyor. You get a clear written report with photographs.

  • Roofs hit by falling trees
  • Damaged gutters and fascias
  • Lead lifted at abutments

Storm damage roof reports in Rushmoor

Tips that help

You do not need to be a roofer to help. What helps most:

  • Look at what your policy says about wear and tear
  • Keep fallen slates or tiles as evidence if safe
  • Take photos of stains and damp inside
  • Take photos from ground level or a window, never by climbing

If you’re unhappy with how your insurer handles the claim, you can complain to them first. After that, you may be able to take it to the Financial Ombudsman Service.

Store invoices and reports for any roof work. They can help show the roof was looked after.

How a storm damage roof report works in Rushmoor

What counts as a storm depends on your policy, though many use gusts of about 55 mph. Your policy document sets out its own definition. Whether the weather met it is for your insurer. Our part is recording the damage to your roof and its likely cause. The report includes photos of each area of damage, and you decide what to send. Insurers decide claims on their own policy wording. If you are worried about gaps where slates or tiles have gone and flat roof edges peeled back, we can find out what’s behind it.

Somewhere as small as Rushmoor, older roofs have often been repaired many times. A new leak may be fresh damage or the latest sign of long-term wear, which matters if you’re thinking of an insurance claim. We check everything that’s safely in view and set out what we find. Older walls and timbers hold water for a long time, so it is worth finding the cause soon.

The written findings come by email, easy to pass on to a roofer, an agent or an insurer. Basic reports come within 48 hours, Standard within 24–48 hours and Premium on the day.

Where
Rushmoor (GU10)
Region
Surrey
Price
From £150 inc. VAT
Your report
A written report with photos, by email
Survey days
Weekdays, Saturdays and Sundays
Insurance
Professional indemnity and public liability
Telephone
07833 053749
Page updated
27 October 2026
Illustration of a house under storm clouds with slates blown off the roof and a clipboard checklist

Landlord and commercial surveys in Rushmoor

With a portfolio of properties, surveys can be booked for more than one address. To discuss a number of properties, ring 07833 053749 or email us.

Letting agents and landlords in Rushmoor book surveys as well as homeowners. The report gives you a dated record of the roof, with photos, useful for planning maintenance.

Storm damage roof reports around Rushmoor

Handmade clay tiles and tile-hung walls are typical of Surrey’s older houses. Horsham stone slab roofs survive on some old buildings in Surrey. The covering and its details give the first clues when tracing where water is coming from. Farnham Castle, about 4.8 miles north-west, is one of the historic houses in the wider area around Rushmoor. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs, and a listed home or one in a conservation area may need consent for changes of material.

For landlords with property near Farnham station, a tenant living with a leak needs the cause found, not just the stain painted over.

Rushmoor is about 4 miles south-east of Farnham, in Surrey. Roofs in Rushmoor get the same thorough look as anywhere else in Surrey. Rushmoor is one of the places in Surrey where we work for storm damage roof reports. Guildford is in our area too.

All of GU10 is within our area for storm damage roof reports, from the main roads to the quietest streets. Local streets include Sandy Lane, Lowicks Road and Tilford Road, all of which we cover. We also cover the places around Rushmoor: Tilford Common (1 mile north), Pitch Place (1 mile south-east), Crosswater (1 mile south-west), Thursley (2 miles east) and Green Cross (2 miles south). Further out, we also cover Guildford (10 miles north-east), Woking (13 miles north-east), Camberley (12 miles north), Farnham (4 miles north-west), Frimley (11 miles north) and Haslemere (5 miles south).

What’s near Rushmoor

We work in homes and buildings around Bel And The Dragon-Churt pub and The Flashes, among other places. The nearest railway station is Farnham station, about 4.2 miles north-west. Other landmarks nearby include Haslemere and District Hospital (4.9 miles south) and Farnham Castle (4.8 miles north-west). Open spaces near Rushmoor include Gibbet Hill and Upper Lake.

Map of Rushmoor © OpenStreetMap contributors

Roof by roof

Clay and concrete tiles

Broken or missing tiles leave the underlay exposed to rain. We photograph each gap.

Lead flashings

When flashings lift, water can get behind them. The report records the flashing and any damp inside.

What happens on the day

Time on site depends on the size and shape of the roof, but as a rough guide the survey takes about 1–2 hours for most homes, depending on how much of the roof was hit. If you have questions on the day, just ask. Cottages and farmhouses around Rushmoor often have roofs at several levels, with lean-tos and outbuildings attached. We work round each section in turn, from the safest viewpoints.

  1. First we go through when the storm hit and what you’ve noticed.
  2. The roof is inspected from safe positions.
  3. We record and photograph the damage.
  4. The report notes whether the damage fits a storm, older wear or both.
  5. You get a written report to pass to your insurer.

Getting ready for the survey

  • Jot down any questions you want answered
  • Move anything stored under the loft hatch
  • For a flat or shared roof, check access with the building owner or managing agent

Booking a survey

If you are buying, it is useful to book soon after your offer is accepted, so there is time to use the report before exchange. For any other survey, just call 07833 053749 or use the contact form when you are ready.

Book your survey

Related advice

Signs you need a storm damage roof report in Rushmoor

Landlords and building managers often need a written record after a storm. The report can be shared with owners, tenants or insurers.

Most people get in touch after spotting something like this:

  • Lifted or missing ridge and hip tiles
  • New damp or leaks inside
  • Holes or cracks caused by debris
  • Damaged flat roof membrane

If you live near a park such as The Flashes, or anywhere with mature trees, autumn leaves can block gutters and valleys.

Before booking any roof surveyor

  • What they will not be able to tell you
  • What exactly goes into their report
  • Their track record with similar roofs
  • Whether VAT is in the quoted price

What a roof survey includes

Common questions in Rushmoor

Will you come out to Rushmoor?

We do. Villages and rural addresses get the same survey as a town house.

Do you cover Rushmoor?

Yes, Rushmoor is within the area we cover. We cover the whole of London and South East England. Just phone 07833 053749 or drop us an email and let us know about the property.

Will you fly a drone over my roof?

Yes, where it’s applicable. We hold a CAA Flyer ID and Operator ID and fly a drone under 250g, and the airspace and weather are checked before every flight.

Can I challenge a declined storm claim?

The first step is a complaint to your insurer. If you are still unhappy, you may be able to take it to the Financial Ombudsman Service. Our report gives you an independent record of the roof, though we cannot predict the outcome.

What do I do if water is coming in?

Emergency temporary protection is a job for a roofer. If it is safe, take photos before it goes on. Our report then records the roof.

Is wear and tear covered by insurance?

Most policies don’t cover wear and tear. We note both storm damage and older defects, so it’s clear what we found. How the policy applies is up to your insurer.

Will you walk on the roof?

Not unless it’s safe. Safe viewpoints, the loft space and a drone where applicable cover most of what’s needed, and anything out of sight is recorded in the report.

DIY checks: what’s safe

The one thing to avoid is getting up close. Roofs are fragile and slippery, and falls from height are serious. That part is for a survey.

After heavy rain, check ceilings and the tops of walls for new stains. Photograph them and note the date.

20+ yearsRoof survey experience
5,000+ surveys98% customer satisfaction
Drones and thermal imagingCAA-registered drone operator
Fully insuredProfessional indemnity and public liability
Reports from £150Prices include VAT