Surrey · London and the South East
Send Storm Damage Roof Report
An independent record of roof damage after a storm in Send, using drones and thermal imaging where applicable. Call or email for a price.
- Damaged ridges and hips
- Damaged pots on the stack
- Slipped or missing slates or tiles
Storm damage roof reports for homes and businesses in Send
The Financial Ombudsman asks three questions when it looks at storm complaints: whether there were storm conditions around the date, whether the damage fits a storm, and whether the storm was the main cause. Our report focuses on the second and third points. You or your insurer can check the weather for the date. If you’ve noticed damaged ridges and hips and loose or torn flashings, we can find out what’s behind it.
Around Send, chimneys on older homes are a common source of leaks, through worn flaunching, failed pointing or lifted flashings. Damp on a chimney breast isn’t always rain from above, which is why it’s worth tracing properly. It’s worth looking at the stack from outside and at the timbers beside it in the loft.
Nothing in the report is left vague: where something needs attention, it says so plainly, along with how urgent it is.
- Where
- Send (GU23)
- Region
- Surrey
- Price
- From £150 inc. VAT
- Reports
- Emailed report with photos and recommendations
- Appointments
- Weekdays, Saturdays and Sundays
- Insurance
- PI and public liability insurance
- Call
- 07833 053749
- Page updated
- 27 October 2026
Checking the roof from the ground
Watch the gutters in a downpour, from a window or the ground. Water spilling over the edge can point to a blockage or a sagging run.
A lot can be seen from ground level. With binoculars, look for slipped or missing slates and tiles, gaps along the ridge and leaning chimneys. Please do not climb up for a closer look.
What happens on the day
The visit normally starts outside and finishes in the loft: first the slopes, edges and gutters from every safe viewpoint, then the loft space where it can be reached. All told, expect between one and two hours on an ordinary house, though large, tall or awkward roofs take more time. A visit to a smaller place like Send is no different on the day: we look from the ground, from windows, from the loft and from the roof where it is safe. It’s useful to show us anything you’ve already noticed.
- We note the date of the storm and the damage you’ve seen.
- We check the roof from wherever it is safe.
- Each area of damage is photographed and described.
- We note the likely cause and any signs of older wear.
- You get a written report to pass to your insurer.
Getting ready for the survey
- Find any records of previous roof work
- Agree roof access with the managing agent if it is shared
- Make sure the loft hatch can be reached
Book a survey
A quick phone call is usually the easiest start: phone 07833 053749 or send us an email and we’ll ask a few questions about the roof. The price is agreed before a date is set.
Read more
What we look for on each type of roof
Flat roof coverings
Debris blown onto a flat roof can puncture the covering or block outlets. Any damage is recorded with photos.
Chimney stacks
Pots, cowls and aerials on chimneys can be damaged or dislodged in a storm. The report notes any damage to the stack.
Why it’s worth a survey now in Send
Once the storm has passed, damage that looked minor can let water in for months. Getting it recorded and repaired sooner is usually better. Homes in smaller places like Send can face more weather, so a loose ridge or verge soon lets rain in. Wind gets under it and lifts more.
Larger roofs, taller buildings and commercial roofs take longer, so the price reflects that. The price is confirmed before you book.
What you get with us
- PI and public liability insurance
- Plain-English reports with photos
- Package prices that include VAT
- CAA-registered drone operator (Flyer ID and Operator ID)
Read what a roof survey costs and our case studies.
What a storm damage roof report looks like in Send
Older houses across Surrey often have handmade clay tiles, and many have tile-hanging. Some old buildings in Surrey and Sussex have Horsham stone slab roofs. Different coverings let water in at different points, which shapes where the search starts. Clandon Park, about 2.9 miles south, is one of the historic houses in the wider area around Send. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs.
Take an older house close to St William of York: water on an older roof tends to find its way in at the lead, the valleys or the chimney. If you own a rental within reach of Clandon station, a tenant living with a leak needs the cause found, not just the stain painted over.
Send is about 3 miles south-east of Woking, in Surrey. In Send, as across Surrey, every roof gets the same careful survey. Our Surrey coverage includes Send and the places around it.
All of GU23 is within our area for storm damage roof reports. If you need a storm damage roof report at a property on Sandy Lane, Farm Lane and Sandfields or anywhere close by, we can survey it. We also cover Send Marsh (1 mile east), Burntcommon (1 mile east), Sutton Green (1 mile south-west), Mayford (2 miles west) and Pyle Hill (2 miles west). Larger places within reach include Guildford (3 miles south-west), Woking (3 miles north-west), Camberley (9 miles west), Epsom (12 miles east), Farnham (13 miles south-west) and Ewell (13 miles east).
Around Send
Locally, jobs take us to homes and businesses close to St John the Baptist Catholic Comprehensive School, White Rose Lane and The New Inn, among other places. Send’s nearest station is Clandon station, roughly 2.2 miles south-east of the centre. A little further out are Send and Ripley History Society Museum (1.8 miles east) and Woking Community Hospital (2.1 miles north-west). Not far away are Boldermere Lake and Papercourt Marshes.
What we are asked to look at in Send
Some people book because a claim has been questioned. An independent report gives you another view of the roof. We can’t say whether the decision will change.
Typical things we are asked to look at include:
- Damaged pots on the stack
- Torn or lifted flat roof coverings
- Broken or displaced guttering
- Loose or torn flashings
If you look after a shop, office or commercial unit, for instance near The Peacocks, a leak can close part of a shop or office, so finding the cause quickly matters.
Choosing a roof surveyor
- How soon the report will arrive
- What the report includes, and whether it has photographs
- Whether the loft space is looked at, where there is one
- Their drone registration, if they fly one
Common questions in Send
Is Send in the area you cover?
We do. Every survey there gets the same written report with photographs, and visits run on weekdays and weekends.
Does a conservation area affect roof work in Send?
Start with Historic England’s list for listing and your council for conservation areas. Either can affect what roof work is allowed, so it is worth checking before planning any.
Can you inspect my roof with a drone?
Yes, where it’s applicable. We hold a CAA Flyer ID and Operator ID and fly a drone under 250g, and the airspace and weather are checked before every flight.
Do you climb onto every roof?
Only when it is safe. Safe viewpoints, the loft space and a drone where it applies cover most of what’s needed.
What does a storm damage report cost?
Our price is from £150, including VAT. Bigger roofs are quoted on size and access. It does not include repair costs, so you will need a roofer’s quote for those.
Do you test for asbestos?
No. We can flag materials that might contain asbestos, but confirming it is a job for a specialist asbestos surveyor. Buildings built or refurbished before 2000 may contain it.
Is it the same as a RICS Level 2 or Level 3 survey?
No. It’s a specialist roof survey, not a RICS Level 2 or Level 3 building survey. It focuses on the roof and can sit alongside a RICS survey.
Surveys for landlords and agents in Send
If the property is let, the agent or a tenant can let us in, at a time agreed in advance. We survey on weekdays and at weekends, which can make access easier.
Surveys can also be booked by buyers’ agents acting for a client. The report is emailed, so it can go straight to your client.