Kent · London and the South East
Storm damage roof report in Stone Cross, Kent
Storm damage roof reports around Stone Cross, with findings in writing and pictures to back them up. Book a weekday or weekend visit.
- Cowls or aerials dislodged in the wind
- Gaps where slates or tiles have gone
- Damaged ridges and hips
Prices for storm damage roof reports in Stone Cross
To price your survey, we check:
- Whether it is a home or a commercial building
- The number of roofs, including extensions and garages
- How tall the building is and how easy the roof is to see
- How complicated the roof is, with its valleys, chimneys and parapets
To find out what your survey will cost, call 07833 053749 or email us and let us know about the roof. We’ll confirm the figure before booking.
What we need to know
To price your survey accurately, we will ask about:
- Whether there’s a loft hatch, a shared roof or tricky access
- Pictures from the garden or a window, if you have them
- Your postcode, so we can check access and travel
- The reason for the survey, such as buying, a leak or storm damage
Once you know what you need, ring 07833 053749 or email us. From there it’s a case of choosing a package, agreeing the price and fixing a day.
Storm damage roof report in Stone Cross
What counts as a storm depends on your policy, though many use gusts of about 55 mph. Check your own policy wording. We do not decide whether a storm met that test. We record the damage and what seems to have caused it. Each area of damage is photographed, and the report is yours to pass on. The claim decision rests with your insurer. We survey ridges and hips, chimney stacks and flashings, and common reasons people get in touch are damaged pots on the stack and damaged ridges and hips.
For a small place like Stone Cross, the inspection is the same as anywhere: the journey and access are just planned beforehand. Tell us where the water shows, when it appears and anything you’ve noticed outside, along with any repairs done before. Photos of the stain and of the roof from outside are helpful too.
We keep jargon out of it: if work is needed, the report says so clearly, along with how urgent it is.
- Place
- Stone Cross (TN25)
- Region
- Kent
- Cost
- From £150 inc. VAT
- Reports
- A written report with photos, by email
- Appointments
- Monday to Sunday, daytime
- Insured
- PI and public liability insurance
- Telephone
- 07833 053749
- Last updated
- 27 October 2026
What happens if roof problems are left?
Your policy may say how quickly you need to report damage. Let your insurer know early, and check what your policy asks for. Our report can then add a clear record. Older and listed buildings around Stone Cross may need consent and matching materials for repairs, so a defect found early gives time to plan the work properly.
Thermal imaging and drone inspection (where applicable) come with the Premium Survey, which starts from £400, including VAT. We’ll tell you which package suits the questions you have.
What you get with us
- Customer satisfaction of 98%
- 5,000+ roofs surveyed
- 20+ years’ experience
- A sub-250g drone, flown with a CAA Flyer ID and Operator ID
Take a look at our cost guide and what we found on two real jobs.
Also near Stone Cross
More services for Stone Cross
Common roof problems in Stone Cross
Some people book because a claim has been questioned. You get an independent record of what the roof shows. We cannot say whether the decision will change.
People usually book a survey when they’ve noticed one of these:
- Slates and tiles blown off the roof
- Torn or lifted flat roof coverings
- Broken or displaced guttering
- Lifted or missing ridge and hip tiles
For landlords with property near Ham Street station, a clear finding on where water gets in helps you brief a roofer straight away.
Choosing a roof surveyor
- What follow-up you get after the report
- Their drone registration, if they fly one
- Whether VAT is in the quoted price
- Whether they hold professional indemnity and public liability insurance
DIY checks: what’s safe
Keep a simple record: dates of leaks, photos from the ground and any work done on the roof. Share it with us when you book.
Fresh stains on ceilings or walls after rain are worth noting. Take a photo and write down when you saw it.
Storm damage roof reports in Stone Cross: local notes
Before planning roof work on an older home, find out whether it’s listed or in a conservation area. Changes that affect a listed building’s special interest need listed building consent, and councils can also use Article 4 directions to control changes in conservation areas. Handmade clay tiles, including Kent peg tiles hung on pegs through two holes, are typical of older Kent buildings. Oast houses and timber-framed Wealden hall houses are part of the county’s older buildings too. The covering and its details give the first clues when tracing where water is coming from.
Living close to Poulton Wood is pleasant, but mature trees mean leaves in gutters and valleys each autumn. Shop and office owners around Ashford Designer Outlet may find that finding where water is getting in quickly keeps disruption down.
Stone Cross is about 4 miles south of Ashford, in Kent. Anywhere in Stone Cross, we can carry out storm damage roof reports at your property. Our Kent coverage includes Stone Cross and the places around it. We also survey roofs in Canterbury.
We cover every part of the TN25 postcode area for storm damage roof reports and the streets around it. Whether your property is on Stone Cross Road and Frith Road or a nearby road, we can help. If you are just outside Stone Cross, we cover Bromley Green (2 miles west), Ruckinge (2 miles south), Orlestone (2 miles south-west), Hamstreet (2 miles south-west) and Kenardington (4 miles south-west). Within a short drive, we also cover Ashford (4 miles north), Canterbury (15 miles north-east), Folkestone (12 miles east), Faversham (15 miles north), Hythe (8 miles east) and Preston (15 miles north).
Near you in Stone Cross
In Stone Cross, that means homes and buildings near Poulton Wood. The closest station to Stone Cross is Ham Street station, about 2.3 miles south-west of the centre. A little further out are William Harvey Hospital (3.5 miles north) and Ashford Designer Outlet (3.1 miles north). Green spaces nearby include Orlestone Forest.
Stone Cross: your questions answered
Is Stone Cross within the area you cover?
Yes, Stone Cross is on our map. Villages and rural addresses get the same survey as a town house, with the route planned beforehand.
Do you cover Stone Cross?
Yes, Stone Cross is one of the places we work. Every survey there gets the same written report with photographs.
What if my insurer declines the claim?
Start by complaining to the insurer. If it isn’t resolved, the Financial Ombudsman Service may be able to help. The Ombudsman looks at whether there were storm conditions, whether the damage fits a storm and whether the storm was the main cause.
What does a storm damage report cost?
A storm damage report starts from £150. Commercial and larger roofs are quoted on size. The report doesn’t include repair costs.
How long does the survey take?
It normally takes an hour or two at a house, and longer if the damage is spread across a large roof. We’ll confirm the timing when you book.
Is there a set wind speed for storm damage?
It depends on your policy. Many use gusts of about 55 mph, but each policy sets its own definition. Your policy document will say.
Is wear and tear covered by insurance?
Wear and tear is typically excluded from home insurance. We note both storm damage and older defects, so you know what the roof shows. Your insurer decides how its policy applies.
Useful tips for Stone Cross property owners
These tips come from what we see on roofs every week, before and after a survey:
- Check how your policy defines a storm
- Take photos from the ground or a window, never by climbing
- Photograph damage inside the house too
- Ask a roofer for emergency temporary protection if water is coming in
If you are unhappy with how your insurer handles the claim, you can complain to them first. If that does not resolve it, the Financial Ombudsman Service may be able to help.
Clear gutters and outlets before the stormy months. Overflowing gutters can make storm damage worse.
The survey, step by step
Before we start, tell us why you’ve booked: buying, a leak, storm damage, new work or just wanting to know where things stand. That way we can focus on what matters to you. The visit normally takes about one to two hours at a typical home; commercial roofs usually need 3–4 hours. Around Stone Cross, older homes can have small or awkward roof spaces, so tell us about the loft hatch and any ladder. Only areas that can be reached safely are inspected.
- You let us know what happened and whether a roofer has made the roof safe.
- We check inside, including the loft where there is access, for water damage.
- The roof is inspected from ground level, windows and the roof where it’s safe.
- We record fresh damage and older defects.
- The report, with photos, is emailed to you.
Before the survey
- Keep pets inside or away from the areas we’re looking at
- Check the loft hatch can be reached
- Have any questions written down, so nothing gets missed
Book a survey
We confirm the price for the job before you book, so you know where you stand. Prices start from £150, including VAT. For a price for your roof, call 07833 053749 or use the contact form.